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Toyota Universe

Little Falls, NJ

4.7
2,406 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,406 reviews

January 09, 2016

great salesman sal was a great salesman, low pressure, willing to work with you on price. just an all around great sales man. highly recommend you talk to him if you More

by dan williams1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Jan 11, 2016 -

Toyota Universe responded

Thank you for sharing your feedback about Sal! We're delighted that you chose to purchase with us!

January 09, 2016

Best service by Wilfredo Wilfredo was the sales man we dealt with he was a very helpful he gave us the best price we were very happy thanks a lot More

by Murad1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo vega , Wilfredo Vega
Jan 11, 2016 -

Toyota Universe responded

It's wonderful to know that your received the best service from Wilfredo! Thank you for choosing Toyota Universe!

January 08, 2016

Awesome Salesman I went into this dealership just looking for some answers, what I found was a caring ,courteous and very helpful Salesman named Sal Gentile, he answer More

by Ange10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gentile, Salvatore Gentile
Jan 08, 2016 -

Toyota Universe responded

We're delighted to hear that you received such wonderful service from Sal and our team! Thank you for taking the time to provide with your feedback!

January 08, 2016

Sal was amazing I brought my niece in to lease her first car ever and Sal was amazing! He made the leasing process easy for both of us, answered all our questions and More

by Yese216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Gentile, Salvatore Gentile
Jan 08, 2016 -

Toyota Universe responded

We're so honored that you and your niece chose to share this huge moment with us! Welcome to the Toyota Universe family!

January 07, 2016

Great customer service! I’m in the process of upgrading to a bigger Toyota car and met Salvatore Gentile at this dealership and he’s just wonderful. He answered all my quest More

by Karen G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Gentile, Salvatore Gentile
Jan 08, 2016 -

Toyota Universe responded

Thank you for sharing your wonderful feedback with us! We really appreciate, and look for to helping you again when you're ready for your new car!

January 06, 2016

Great Experience I just purchased a Toyota Yaris and I am happy with my purchase. My sales person was Sal, who could not have been more helpful and straightforward. I More

by Matilda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Gentile, Salvatore Gentile
Jan 06, 2016 -

Toyota Universe responded

We're delighted to hear that you are happy with your purchase and that you love your new Yaris! Welcome to the Toyota Universe family!

January 04, 2016

GREAT CUSTOMER SERVICE BY WILFREDO WENT IN JUST TO GET INFORMATION. NOT READY TO BUY YET. YOUR SALESMAN WILFREDO VEGA WAS VERY HELPFUL. ANSWERED ALL MY QUESTIONS AND WAS NOT PUSHY .I WO More

by MadePaulino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILFREDO VEGA,, Wilfredo Vega
Jan 04, 2016 -

Toyota Universe responded

Thank you for letting us know that Wilfredo was helpful. We look forward to seeing you when you're ready to purchase your vehicle!

December 31, 2015

Great Service from David Perez David Perez was very helpful in getting us into the car we always wanted. He was patient and understanding to our needs and payments. Excellent servic More

by Hugo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Perez , David Perez
Jan 04, 2016 -

Toyota Universe responded

We're glad to know that David provided you with excellent service! Thank you for choosing Toyota Universe!

December 30, 2015

Questions ANSWERED! I received Sal Gentile's card from a friend, and called him up regarding the new 2016 Rav4. He was extremely helpful and answered all of my questions More

by Kristyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Gentile , Salvatore Gentile
Dec 31, 2015 -

Toyota Universe responded

Thank you for letting us know that Sal was friendly and enthusiastic throughout your sales experience! Welcome to the Toyota Universe family!

December 22, 2015

5 stars service I am goving this dealer five stars thanks to Sabine Schindler, she was very knowledgeable and got me exactly the deal I was looking for. More

by DavidR
Recommend Dealer
Yes
Employees Worked With
Sabine Schindler
Dec 22, 2015 -

Toyota Universe responded

We're delighted to know that you received 5-star service! Welcome to the Toyota Universe family!

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