
Toyota Universe
Little Falls, NJ
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5 stars service I am goving this dealer five stars thanks to Sabine Schindler, she was very knowledgeable and got me exactly the deal I was looking for. I am goving this dealer five stars thanks to Sabine Schindler, she was very knowledgeable and got me exactly the deal I was looking for. More
2016 highlander Jorge Hernandez was patient and we worked through all the numbers. I didn't feel any pressure during the process. In the end, we were all more than sa Jorge Hernandez was patient and we worked through all the numbers. I didn't feel any pressure during the process. In the end, we were all more than satisfied. More
Hesham S. Ali, Sales and Leasing consultant Two years ago I leased my first car and was guided in my search by Hesham Ali. Yesterday he helped me with my second lease after I took my car in for Two years ago I leased my first car and was guided in my search by Hesham Ali. Yesterday he helped me with my second lease after I took my car in for service for an accident I was in. He is extremely helpful, kind and honest. Not only did he take care of everything to assure I went home with a brand new car I can afford, but he took on all the worries I would have had to deal with from the accident itself. He made what I thought was going to be a financial-taxing holiday season to a holiday blessing. Thank you SO MUCH Ali !!! I have no reason to ever go to anyone else for my automobile needs. If you want someone you can trust ask for Hesham Ali when you visit Toyota Universe on Rt 41 in Little Falls. More
Above and beyond excellent customer service! This place has definitely made it happen for me. My salesman was John Gwer. He has been exceptional with me. He helped me every step of the way! He ma This place has definitely made it happen for me. My salesman was John Gwer. He has been exceptional with me. He helped me every step of the way! He made me feel extremely comfortable, gave me many options and was super friendly. He was also very funny. One of the best salesman I've delt with by far. I was upside down on a car loan and he worked with me the whole way thru and was extremely patient! Thank you so much John Gwer and Toyota Universe for helping me out. I will definitely be recommending you to anyone i know that is looking for a car. John you made magic happen! More
Kes G Stopped in Toyota universe looking to buy a new car, talked to Goni bojaj he was a very helpful salesman, very professional, answered every question I Stopped in Toyota universe looking to buy a new car, talked to Goni bojaj he was a very helpful salesman, very professional, answered every question I had for him. Highly recommended dealership and salesman. More
Thank you David Perez; Excellent Salesperson! David Perez is an excellent salesperson with patience, dedication and honesty who can make the sales process a much smoother, easier and efficient exp David Perez is an excellent salesperson with patience, dedication and honesty who can make the sales process a much smoother, easier and efficient experience. TY More
2009camry I loved him!!!! So patient so kind so helpful. All my family has gone to him and referred me to him very intuitive and great listener! I am very happy I loved him!!!! So patient so kind so helpful. All my family has gone to him and referred me to him very intuitive and great listener! I am very happy with his and finance department customer service!!! I will recommend him to all my family and friends! I give him an A+ More
2015rav4 Was very nice the time and help jorge hernandez provide us when we come to trdae in my vehicle on toyota universe thank you for help. Was very nice the time and help jorge hernandez provide us when we come to trdae in my vehicle on toyota universe thank you for help. More
Great customer service I recently had a recall on my toyota. I got serviced by Cindy and she did a really great job. She checked to see if there were any other recalls and I recently had a recall on my toyota. I got serviced by Cindy and she did a really great job. She checked to see if there were any other recalls and when she found one, she got it done the same time. She was also able to arrange for something else to be fixed that wasn't part of the recall but since they were doing work anyways, she got them give me a big discount. She was also able to arrange that everything was done quickly and smoothly. I would definitely recommend her to a friend. More
Helpful Sales Service I traded in my white Dodge Dart for a 2015 Corolla S and got a really great deal. Everyone there was really nice, and my sales associate Goni was very I traded in my white Dodge Dart for a 2015 Corolla S and got a really great deal. Everyone there was really nice, and my sales associate Goni was very professional and helpful, he worked with me to get a really good rate I would definitely go back to him again. Toyota Universe gave me a really good experience I'm definitely making my future car purchases there and recommending it to all family/friends. *thumbs up* More