
Toyota Universe
Little Falls, NJ
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corolla Hesham ali was courteous and professional. He answered all my questions and helped me find the car that was right for me. I wIll definitely recommend Hesham ali was courteous and professional. He answered all my questions and helped me find the car that was right for me. I wIll definitely recommend him and toyota universe to all my friends More
Fair Dealership Dealer was willing to consider all factors when considering price and price was more than fair. I would purchase another car from this dealership.h Dealer was willing to consider all factors when considering price and price was more than fair. I would purchase another car from this dealership.h More
Most Caring Salesman! I had a 2012 Camry, hybrid XLE and I loved it. I came to Toyota Universe looking for a similar 2015 Camry, hybrid, XLE with all of the new safety fe I had a 2012 Camry, hybrid XLE and I loved it. I came to Toyota Universe looking for a similar 2015 Camry, hybrid, XLE with all of the new safety features and light exterior color. Hesham Ali, my salesman, was most helpful. He showed me that the features I wanted were in the AT (Advanced Technology) package. He also almost immediately provided me with leasing information and the value of my trade-in. Unfortunately, all of the available cars were in black or dark gray. He was always available to give me progress reports and guide me to possible alternatives. He was the most caring and helpful car salesman that I have ever dealt with! More
thanks again mike Mike you have been great. This is number four. We will bring the whole family to you mike. Again thank you toyota universe. Thank you Mike you have been great. This is number four. We will bring the whole family to you mike. Again thank you toyota universe. Thank you More
Grandma's best buddy Toyota dealership is the best ! Everyone was really nice and helpful .The salesman Mike is real cool . You tell him what you want and he delivers . No Toyota dealership is the best ! Everyone was really nice and helpful .The salesman Mike is real cool . You tell him what you want and he delivers . Now I am happy with my toyota rav4 . That I love soo much ! Good looking out Mike. My whole family is here getting a car now !!!! More
Convienent and hassle free I dealt with Raphael, Tyrone and Allen Graham. I'm very pleased with the level of service and professionalism they showed me. I will recommend them to I dealt with Raphael, Tyrone and Allen Graham. I'm very pleased with the level of service and professionalism they showed me. I will recommend them to friends and family. More
Awesome customer experience. Bought a 2015 RAV4 a few days ago, and want to share the great customer experience we recieved at this dealeship from your salesperson Hesham. Even th Bought a 2015 RAV4 a few days ago, and want to share the great customer experience we recieved at this dealeship from your salesperson Hesham. Even though we did our research and had an idea what we were looking for he never came across as a pushy sales person but rather his ability to listen to what we were interested in and asking the right questions. He immediately discovered that we wanted an AWD RAV4. His knowledge was impecabble in differentiating between the LE, XLE and the Limited assisting us in deciding exactly what best fit our needs and budget. He took his time explaining and asking if we had any other questions and concerns which made us feel so at ease. I would nominate him as one of your top sales person. More
Amazing second sale! Mike Garcia, was very good at finding me the best price ever for my second purchase. He work very hard with the bank and the manager. Thank you Mike a Mike Garcia, was very good at finding me the best price ever for my second purchase. He work very hard with the bank and the manager. Thank you Mike and Toyota universe for the amazing job! More
Recall Solved I have a great experience solving a recall from Toyota Toyota Universe and especially the service team for the great job done in my Tacoma regardin I have a great experience solving a recall from Toyota Toyota Universe and especially the service team for the great job done in my Tacoma regarding the 2 safety recalls opened for it. I received my pickup truck 2 weeks ago and I am still amazed about the numerous new parts that have been changed in order to keep the rust far from it as the result of the replacement of the frame and rear leave springs as the main reasons for the recall. I am very happy that I chose Toyota not only for the power and performance of the truck but the extra mile that the manufacturer and the dealer take to keep a safe and reliable vehicle. It was a very valuable wait since the first inspection back in October 2014 to this point when I know my truck will last even longer. I want to extend a special thanks to Mr. Javier Martinez at the service desk. He explained to me from the beginning how the process will be, he looked for the best courtesy loaner car available for me when I left the truck and furthermore he has been involved in the overall process; I cannot thank him enough for his dedication and concern in this matter. Coincidentally, 2 months ago I had the opportunity to buy a Toyota Rav4 to replace my wife’s car, which means we trust the brand and Toyota Universe. More
Mike Garcia Such a pleasure working with Mike! Very understanding and very professional! I would recommend everyone to visit him at Toyota Universe! Such a great Such a pleasure working with Mike! Very understanding and very professional! I would recommend everyone to visit him at Toyota Universe! Such a great experience and I'm so happy I came here to buy my car! More