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Toyota Universe

Little Falls, NJ

4.7
2,452 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,452 reviews

May 22, 2025

We came over from Bronx to look at few car in this dealership because their price is cheaper then any other Toyota dealership. Armond showed us few car and we end up to buy new Camry. More

by Stevon88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
May 23, 2025 -

Toyota Universe responded

Thank you for making the trip from the Bronx to visit us! We’re so glad to hear you found the best deal here and that Armond helped you find the perfect Camry. Congratulations on your new ride, and welcome to the family!

May 20, 2025

Avoid Toyota Universe at All Costs -- Deceptive, Dishonest, and Disrespectful If I could give Toyota Universe zero stars, I would. This dealership intentionally wasted my time, disrespected my fa More

by MJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Guiseppe Pugliese
May 20, 2025 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6226 at your next availability.

May 19, 2025

Diali thank you so much for your help! I really appreciate your time earlier with the purchase of my new vehicle. More

by Madison
Recommend Dealer
Yes
Employees Worked With
Diali Mendoza
May 19, 2025 -

Toyota Universe responded

Thank you for the wonderful review! We're so glad Diali was able to assist you with your new vehicle purchase. We truly appreciate your kind words and hope you’re loving your new ride!

May 19, 2025

Jayda made my car buying experience very good ! Thanks alot for all of your help More

by Madison
Recommend Dealer
Yes
Employees Worked With
Jayda Santiagio
May 19, 2025 -

Toyota Universe responded

Thank you for the great feedback! We're thrilled to hear that Jayda made your car-buying experience a positive one. We’ll be sure to share your kind words with her—enjoy your new vehicle!

May 19, 2025

jade hale was a sale person Toyota Universe was great. Super friendly, answered all my questions, and made me feel welcome. Definitely ask for him! More

by john black22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
May 19, 2025 -

Toyota Universe responded

Thank you for the great feedback! We're so glad to hear Jade Hale made your experience at Toyota Universe a positive one. His friendly attitude and helpfulness truly make a difference. We’ll be sure to pass along your kind words—come back and see us anytime! 🙌🚗

May 19, 2025

worked with jade hale everything went great thank u so much for helping me out thanks More

by john black22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
May 19, 2025 -

Toyota Universe responded

Thank you for the kind words! We're thrilled to hear everything went great with Jade Hale. We're glad she was able to help you out and make the process smooth. Enjoy your new ride, and don’t hesitate to reach out if you need anything in the future!

May 19, 2025

Diali was great she made my experience unforgettable i really thank her and would recommed my friends and family to her More

by aylrris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diali Mendoza
May 19, 2025 -

Toyota Universe responded

Thank you so much for the kind words! We're thrilled to hear that Diali made your experience unforgettable. We’ll be sure to share your appreciation with her. We truly value your recommendation and look forward to welcoming your friends and family in the future!

May 18, 2025

We had really good experiences at Toyota Universe. Our salesman Armond and manager were extremely helpful. More

by Didimoran44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
May 19, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We're so glad to hear that Armond and our manager made your visit to Toyota Universe a great one. We truly appreciate your support and look forward to helping you again in the future!

May 16, 2025

We bought our last four cars from this dealership and Armond always take good care of us. We always call him if we have any questions about our car or to service our cars More

by Ismoso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
May 16, 2025 -

Toyota Universe responded

Thank you so much for your continued loyalty and trust in us! We're thrilled to hear that Armond has consistently taken great care of you over the years. He's always happy to help, whether it’s answering questions or assisting with service. We truly appreciate your support and look forward to being here for you for many more cars to come!

May 16, 2025

Our sales consultant, Christine Mera, delivered outstanding customer service that truly distinguishes a top-tier dealership. Her warm demeanor and genuine approach instilled confidence in us, as we More

by mar0462
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Mera
May 19, 2025 -

Toyota Universe responded

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Christine Mera delivered an outstanding experience and made such a strong impression throughout your car-buying journey. Her professionalism, care, and expertise are exactly what we strive for at our dealership. We'll be sure to share your kind words with Christine—she’ll be honored! Thank you again for choosing us, and we look forward to assisting you in the future.

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