Toyota Universe

Awesome customer experience. Bought a 2015 RAV4 a few days ago, and want to share the great customer experience we recieved at this dealeship from your salesperson Hesham. Even th Bought a 2015 RAV4 a few days ago, and want to share the great customer experience we recieved at this dealeship from your salesperson Hesham. Even though we did our research and had an idea what we were looking for he never came across as a pushy sales person but rather his ability to listen to what we were interested in and asking the right questions. He immediately discovered that we wanted an AWD RAV4. His knowledge was impecabble in differentiating between the LE, XLE and the Limited assisting us in deciding exactly what best fit our needs and budget. He took his time explaining and asking if we had any other questions and concerns which made us feel so at ease. I would nominate him as one of your top sales person. More

Amazing second sale! Mike Garcia, was very good at finding me the best price ever for my second purchase. He work very hard with the bank and the manager. Thank you Mike a Mike Garcia, was very good at finding me the best price ever for my second purchase. He work very hard with the bank and the manager. Thank you Mike and Toyota universe for the amazing job! More

Recall Solved I have a great experience solving a recall from Toyota Toyota Universe and especially the service team for the great job done in my Tacoma regardin I have a great experience solving a recall from Toyota Toyota Universe and especially the service team for the great job done in my Tacoma regarding the 2 safety recalls opened for it. I received my pickup truck 2 weeks ago and I am still amazed about the numerous new parts that have been changed in order to keep the rust far from it as the result of the replacement of the frame and rear leave springs as the main reasons for the recall. I am very happy that I chose Toyota not only for the power and performance of the truck but the extra mile that the manufacturer and the dealer take to keep a safe and reliable vehicle. It was a very valuable wait since the first inspection back in October 2014 to this point when I know my truck will last even longer. I want to extend a special thanks to Mr. Javier Martinez at the service desk. He explained to me from the beginning how the process will be, he looked for the best courtesy loaner car available for me when I left the truck and furthermore he has been involved in the overall process; I cannot thank him enough for his dedication and concern in this matter. Coincidentally, 2 months ago I had the opportunity to buy a Toyota Rav4 to replace my wife’s car, which means we trust the brand and Toyota Universe. More

Mike Garcia Such a pleasure working with Mike! Very understanding and very professional! I would recommend everyone to visit him at Toyota Universe! Such a great Such a pleasure working with Mike! Very understanding and very professional! I would recommend everyone to visit him at Toyota Universe! Such a great experience and I'm so happy I came here to buy my car! More

Mike is the best Mike Was A Great Help He Is Not Only An Amazing Car Sales Man But As A Person As Well Cars Sales Men Of The Year Award Goes To Mike Mike Was A Great Help He Is Not Only An Amazing Car Sales Man But As A Person As Well Cars Sales Men Of The Year Award Goes To Mike More

2nd Care purchased here Mike Garcia showed me exactly what I wanted and sold me exactly what I wanted, professional and personable, period. It will be my first stop when I ne Mike Garcia showed me exactly what I wanted and sold me exactly what I wanted, professional and personable, period. It will be my first stop when I need another car. More

What a pleasant experience Sales man Allen Graham got me into a brand new car. The experience was so smooth and informative. I flew in from out of state just to get a car from A Sales man Allen Graham got me into a brand new car. The experience was so smooth and informative. I flew in from out of state just to get a car from Allen again. Best salesman ever. More

Great Experience! I was looking for a good, dependable car because I have 2 small kids that I drive daily to several after school activities. The salesman who helped m I was looking for a good, dependable car because I have 2 small kids that I drive daily to several after school activities. The salesman who helped me pick out a car was Luther StElien. A very nice gentleman, very professional and he listened to my concerns. He showed me several models which I test-drove. He then made a few recommendations as to how I can finance the car. I left the showroom feeling confident with my choice. Thank you Luther! I'm glad I went to Toyota Universe. More

Hard inquiry on a credit report without any authorization Almost 2 years after they sold a car they've made another HARD pull of my credit score without any authorization! They cannot explain why!!! No one ca Almost 2 years after they sold a car they've made another HARD pull of my credit score without any authorization! They cannot explain why!!! No one can take responsibility - they are dropping and not returning my calls, i'm filing a dispute. Shady financing!! Stay away!!! More