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Toyota Universe

Little Falls, NJ

4.6
2,384 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,384 reviews

March 31, 2015

Amazing experience!! I went into Toyota Universe looking for car and was helped my a young man named Erick Ruperto. He was VERY helpful and so sweet you wouldn't even imag More

by Jayleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Ruperto
Apr 02, 2015 -

Toyota Universe responded

Thank you so much for your excellent feedback! We are happy to know that your enjoyed the amenities that we offer and that Erick made you and your family comfortable throughout your buying experience! Congratulations on your new Corolla lease, and we look forward to serving you again once your lease it up!

March 31, 2015

Wilfredo Vega was a great sales man. My buying experience was wonderful. He was friendly. He was very knowledgeable and very helpful. All my questions were answered at little falls new je More

by raquel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wilfredo vega
Apr 02, 2015 -

Toyota Universe responded

We appreciate any feedback we get from our customers, but we are especially appreciative for the wonderful comments you had about Wilfredo! Thank you for choosing Toyota Universe!

March 31, 2015

I love my new camry ! So I bought a Camry 2015, Erick R. Helped me out with the process, I hate buying cars because people are very sneaky. Erick helped me out and he was h More

by Narine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Apr 02, 2015 -

Toyota Universe responded

We know that buying a car can sometimes be very difficult, but we are delighted to know that Erick was able to make your experience a good one. Thank you for choosing Toyota Universe, and we hope you enjoy your new Camry!

March 31, 2015

Best experience I want to thank Eric Ruperto for the experience of buying a new car, he is friendly and have the knowlodge of answering all the questions about the ne More

by Brazuca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruperto
Apr 02, 2015 -

Toyota Universe responded

Thank you for letting us know that Eric made your experience so great! We appreciate your wonderful feedback, but not as much as we appreciate having a customer like you!

March 26, 2015

Amazing!!!!!! I came to the dealership with no high hopes. Boy was i wrong. My salesperson helped me in all the right ways. Got me out of my car and into a new one. More

by Camryowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Roca
Mar 26, 2015 -

Toyota Universe responded

Thank you for sharing your amazing experience with Manny! Our team works very hard to try to accommodate the needs of all of our customers. We're glad that Manny the process of getting you out of your old car and into a new Camry nice and easy! We are so happy to add such a wonderful customer like you to our Toyota Universe family!

March 25, 2015

Great place I came in just thinking of this brand as an option but with the help of a great car salesman I was able to walk out with a brand new car. Erick rupert More

by Neel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Ruperto
Mar 26, 2015 -

Toyota Universe responded

We are always happy to receive feedback from our customers, but we are especially happy to know when one of our team members has provided such a great experience! Our salespeople work hard, fight hard to make sure we are giving all of our customers to best deals possible. Thank you for taking the time to share your experience with us!

March 21, 2015

fantastic customer service ? Manny was super professional. He had true knowledge about cars. He made me feel really especial as a customer. Thank you so much Manny Roca keep the More

by melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Roca
Mar 24, 2015 -

Toyota Universe responded

We are happy to hear that you had a great experience with Manny! We want everyone that visits us to feel special because to us your family! Thank you for choosing Toyota Universe!

March 19, 2015

Thank you Manny!!!! Had a great experience at Toyota universe. Manny made my buying process simple and easy, answer ever single question I had. Loved the experience. Than More

by Mabel Polanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 19, 2015 -

Toyota Universe responded

We are happy to know that you had a wonderful experience with Manny and Toyota Universe! Thank you so much for your great feedback and rating!

March 15, 2015

Amazing customer service Manny was a true profesional. He provided an amazing customer service. Had real knowledge on the vehicle and answer all my questions. He made my proce More

by shamil99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Roca
Mar 17, 2015 -

Toyota Universe responded

Thank you for your feedback about Manny! We are happy to know that he made your car-buying process easy and simple! Please feel free to come and see Manny and our team if you need anything else!

March 14, 2015

Great service! Manny Roca provided amazing customer service. And was very friendly and knowlegeable. He answered my questions and made my decision making process muc More

by Guzman31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Roca
Mar 17, 2015 -

Toyota Universe responded

Buying a car is a big decision, and we are happy to know that Manny made your choices much easier. It's our #1 priority to make sure that all of our customers receive great service. Thank you choosing Toyota Universe! We appreciate having great customers like you!

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