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Toyota Universe

Little Falls, NJ

4.6
2,384 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,384 reviews

November 11, 2014

Different from all the rest! It's been so long since I shopped around for a new vehicle, was kinda afraid of all the money and time I would have to put into my search. Oh but to m More

by n.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy Braddock
Nov 11, 2014 -

Toyota Universe responded

Thank you so much for sharing your wonderful experience at Toyota Universe. We strive to provide 100% satisfaction to all of our guests and are happy to hear that we have achieved our goal with you! We appreciate the positive feedback you've provide about Remy and our team, and we look forward to serving you again in the future!

Nov 11, 2014 -

Toyota Universe responded

Thank you so much for sharing your wonderful experience at Toyota Universe. We strive to provide 100% satisfaction to all of our guests and are happy to hear that we have achieved our goal with you! We appreciate the positive feedback you've provide about Remy and our team, and we look forward to serving you again in the future!

November 11, 2014

Thank you Val I want to thank Val Almonte for being a great help through my experience at toyota. He talked me through step by step of any question I had and really More

by Cody0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Almonte, Thomas Blankenship
Nov 11, 2014 -

Toyota Universe responded

Thank you for taking the time to write about your positive experience with Val, Thomas, and our team at Toyota Universe. Your comments enable us to continue to deliver excellent service to each of our customers. It makes US happy to know we've made YOU happy!

November 10, 2014

:)))))))))) My salesman Mervin Castillo was extremely friendly and made exactly what I was looking for happen. I will refer all my friends and family to him. Than More

by Danielle Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mervin Castillo
Nov 11, 2014 -

Toyota Universe responded

We are always happy to hear about our customers' experiences. We appreciate your feedback, but not as much as wonderful customers like you! Thank you for sharing your positive comments about Mervin!

November 05, 2014

Thank you mike We have known mike garcia for a long time and him and his brother were always been upfront when it comes to business. Mike made sure we get a fair sha More

by Rluz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike garcia
Nov 07, 2014 -

Toyota Universe responded

Thank you for taking the time to share your experience and comments about Mike and our team at Toyota Universe. We try our best to make sure all of our customers get 100% satisfaction. We appreciate you letting us know we have accomplished this for you!

October 16, 2014

Thanks Michael was an excellent help throughout this process. I was very hard to work with but he made it happen. Thanks mike for the patience. More

by Phoenix44944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael garcia
Oct 17, 2014 -

Toyota Universe responded

Thank you for your feedback regarding your positive experience with Michael. At Toyota Universe, we continually strive to provide all of our guests with the best service possible. We are happy to hear we have achieved that goal!

October 13, 2014

Simply amazing Michael garcia is simple amazing. He has shown incredible dedication towards bringing us back to buy the car from him. He's upfront and transparent wi More

by Sandhu3557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike garcia
Oct 14, 2014 -

Toyota Universe responded

We appreciate the time you have taken to share your positive feedback about Michael with us at Toyota Universe! Our goal is to provide 100% satisfaction and we are happy to hear that Mike had provided that to you! It is customers like you that make our job a please!

October 01, 2014

Thank you Hesham Ali! I went in here a bit unsure of whether I wanted to make this purchase. Hesham Ali was so helpful to me! He re-assured me of all the doubts I had. He e More

by averon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesham Ali
Oct 03, 2014 -

Toyota Universe responded

Thank you for taking the time to share your positive experience. We are always happy to receive feedback from our customers. Best of luck with the Rav4! Sincerely, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

September 11, 2014

Best price I literally shopped 5 Toyota dealerships within the area and David Mosio at Toyota universe gave me the best price. Beat the closest competitor by $1, More

by Easonn816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mosio
Sep 12, 2014 -

Toyota Universe responded

Dear Easonn816, Thank you for taking the time to write about your positive experience at Toyota Universe. We are glad you found David so helpful and hope you are enjoying your new Corolla. Your feedback is certainly appreciated and enables us to provide the best customer experience possible. Sincerely, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

September 09, 2014

Great experience I just bought my first Toyota from Toyota universe. I had originally intended to simply go in and look around and maybe take a test drive, not to make More

by Donnafar443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David mosio
Sep 12, 2014 -

Toyota Universe responded

Dear Donnafar443, It is so nice of you to provide positive feedback to us at Toyota Universe. It makes US happy to make YOU happy. Thank you for letting us know that we have achieved that goal! We are happy to hear that David provided you with such great care! Enjoy your Highlander! Sincerely, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

September 03, 2014

Stellar! I had the pleasure of dealing with David Mosio, he was superb. He listened to what I wanted and found the car I was looking for. He also found me a p More

by postcharles68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2014 -

Toyota Universe responded

It is so nice of you to provide positive feedback to us at Toyota Universe. It makes US happy to make YOU happy. Thank you for letting us know that we have achieved that goal!

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