Toyota Universe

Armond was amazing from the beginning of our car purchase experience start to finish..we definitely recommend Toyota Universe and Armond to our friends and family experience start to finish..we definitely recommend Toyota Universe and Armond to our friends and family More

My family buying car from Toyota universe for many years and we always work with Armond. He’s like our family. He knows my kids name, birthdays and always call us for every occasion. He’s truly a great pers and we always work with Armond. He’s like our family. He knows my kids name, birthdays and always call us for every occasion. He’s truly a great person! More

Very happy with my certified vehicle, i was helped by Mr. Andres Gonzalez he was very patient since it was my first vehicle and it took me some time to decide on what Rav to pick…at the end it all worked out Andres Gonzalez he was very patient since it was my first vehicle and it took me some time to decide on what Rav to pick…at the end it all worked out and im very happy. More

We went to this dealership to just look at new RAV4 and maybe test drive one. In 2 hours we left dealership with our new RAV4 XLE. Armond was amazing and convinced us to a lease a new car maybe test drive one. In 2 hours we left dealership with our new RAV4 XLE. Armond was amazing and convinced us to a lease a new car More

I recently lease a new car for my son from this dealership. Armond was our salesman and he was very helpful and friendly and knowledgeable dealership. Armond was our salesman and he was very helpful and friendly and knowledgeable More

Toyota universe thank you so much i worked with jade hale, and he helped me so much everything went fantastic. Ja'de went above and beyond to help me get my car thank you so much ja'de. hale, and he helped me so much everything went fantastic. Ja'de went above and beyond to help me get my car thank you so much ja'de. More

I wouldn’t even give them 1 star, but you can’t leave zero. I have been on hold for 21 minutes waiting for a supervisor ( originally a sales person) after being disconnected twice with no apologies from zero. I have been on hold for 21 minutes waiting for a supervisor ( originally a sales person) after being disconnected twice with no apologies from the front desk. They are very poorly run. Go get your car elsewhere! More

My cousin bought a car few years ago at this dealership. He recommended me to come here and ask for Armond. He was really helpful and knowledgeable and friendly He recommended me to come here and ask for Armond. He was really helpful and knowledgeable and friendly More

I leasing my cars from this dealership for many years and always I asked for Armond. He’s very knowledgeable and friendly always I asked for Armond. He’s very knowledgeable and friendly More

Unreliable, unprofessional and deceptive. Brought in my car for an oil change and an inspection. The inspection was done, they recommended i change my rear breaks and rotors and 2 ball joints Brought in my car for an oil change and an inspection. The inspection was done, they recommended i change my rear breaks and rotors and 2 ball joints. I told them that i needed the work to be completed the same day because i only have one car and need it for the weekend. I was assured that it would be completed. 4:30 i get a call saying that while they were taking out the rotor the some spring popped out and now i would have to pay additional 600 dollars. Also the car wouldn't get completed until Monday which will leave me without a car for 3 days. I asked for a courtesy car they refused, i asked to get my car back, the service manager Louis said “you can pick it up in a tow truck”. So dismissive, unprofessional, unreliable and deceptive. I will be filing formal complaint with toyota motor north america, BBB and NJ consumer affairs. More