
Toyota Universe
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 2,283 reviews
Mr. Guiseppe Pugliese was very professional and informative. When asked questions he knew the answers and worked very hard on getting me a good deal. Good job from a great salesman! Thank You. informative. When asked questions he knew the answers and worked very hard on getting me a good deal. Good job from a great salesman! Thank You. More
We went to check out a new truck my husband wanted. We We went to check out a new truck my husband wanted. We stopped by Toyota Universe and checked out what they had. We were greeted by sales rep. Rober We went to check out a new truck my husband wanted. We stopped by Toyota Universe and checked out what they had. We were greeted by sales rep. Roberto Figueroa. We had great customer service and he helped us get a great deal in the process. We were happy and we were treated as what customers should be treated as. Thanks again Mr. Figueroa!!! More
I recently leased a RAV-4 from this dealer and was very satisfied with the customer service. Remy, the salesman was extremely helpful and responsive. satisfied with the customer service. Remy, the salesman was extremely helpful and responsive. More
We went to the dealership looking for a used car for a high school student after looking online at their website. We found several cars online that were within our price range and we decided to check it high school student after looking online at their website. We found several cars online that were within our price range and we decided to check it out. After driving for 45 minutes, we arrived to find out that none of the cars that we had looked at on this dealership's specific website were there. After we left due to the fact that we could not find a reasonable price for a used car for a young driver, we looked on their website again. We found the same car that we tests drove and were going to purchase on thier website. However, the price online was about $9900 and when we went to the dealership, it was about $15,000 (both prices are without tax and other fees). the manager did not listen when we told him that we needed a price that was low and was disrepectful to my mother when we were talking price. They playd games with us for days to get us to come in and wasted our time and we will not be returning to this dealership for future purchases due to the games that they played and the outright lies that occurred when pricing vehicles online and at the store. More
I would like to thank Sammy for closing my deal. He got me the price i wanted and i love my new car. He was very nice and honest to work with. Everyone at the dealership was very friendly as well! me the price i wanted and i love my new car. He was very nice and honest to work with. Everyone at the dealership was very friendly as well! More
My experienced at Toyota Universe was great , I was looking for a car that can satisfied all expectations the salesperson Luis was very friendly ,helpful and answered all of my questions. I recommend t looking for a car that can satisfied all expectations the salesperson Luis was very friendly ,helpful and answered all of my questions. I recommend this dealership!!!! More
I would like to personally say thank you Guiseppe Pugliese for his time, efforts, knowledge on Toyota products, and professionalism in dealing with our visit to your dealership. He assisted us with a Pugliese for his time, efforts, knowledge on Toyota products, and professionalism in dealing with our visit to your dealership. He assisted us with a red 2012 FJ Toyota Cruiser on March 14, 2012. He made our experience very comfortable and answered all of our questions. I highly recommend this sales associate to anyone looking for a Toyota. Thank you More
Luis is an amazing salesperson. His knowledge of all of the cars and professionalism is unsurpassed. He is a great asset to Toyota Universe. He was also very friendly and courteous. the cars and professionalism is unsurpassed. He is a great asset to Toyota Universe. He was also very friendly and courteous. More
I'm so happy I bought my car here.. peter petronaci was a great sales person! Nothing like the ones at other dealer who are soo pushy. He got me my camry se at the price and the way I wanted it. Nanny toca h great sales person! Nothing like the ones at other dealer who are soo pushy. He got me my camry se at the price and the way I wanted it. Nanny toca his manager was such a gentleman and he helped us put the deal together.. thanks peett. More
We bought a used van from Toyota Universe in Feb 2012. Although we initially had a negative experience with the purchase and a few of the employees, the problem is currently in the process of being resolv Although we initially had a negative experience with the purchase and a few of the employees, the problem is currently in the process of being resolved with the assistance of Ryan Martin. Ryan Martin was professional, courteous, and took the time and initiative to resolve all of the issues at hand. Thank you Ryan - Heather & Wesley More