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Toyota Universe
Little Falls, NJ
2,282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,282 reviews
January 06, 2012
my experience at the dealership was good. luis made me feel comfortable and was very easy going. the information he provided was helpful. my nerves seemed to ease with the breakdown he gave me about purch feel comfortable and was very easy going. the information he provided was helpful. my nerves seemed to ease with the breakdown he gave me about purchasing a new car. More
by mercy_crespo
Employees Worked With
luis alvarado
January 06, 2012
Remy B. exceeded expectations! He even suggested we take a test drive to my house when I mentioned my wife would have liked to see the car. She and I were impressed with him and with the 2012 Highlander. a test drive to my house when I mentioned my wife would have liked to see the car. She and I were impressed with him and with the 2012 Highlander. All the while it felt like I was talking to a friend and not a salesperson. After the purchase, he then went out in the cold and helped the cleaning guys get the car ready just to make the process quicker! I had to make a couple visits due to the trade-in (keys and title) and a financing paperwork situation but Remy went above and beyond his job responsibility! More
by MUFG
Employees Worked With
Remy Braddock, Remy Braddock
January 05, 2012
Luis Alvarado thank you so much for all the help and your kindnesses. He walked me through the right car i felt no pressure not like other dealers or car salers that they rush you into something. they treate kindnesses. He walked me through the right car i felt no pressure not like other dealers or car salers that they rush you into something. they treated me lime family and i will definitely recommend this car dealer to others i already did inform my friends and family. More
by Victor Miguel
Employees Worked With
Luis Alvarado
January 04, 2012
Bought a brand new toyota 4runner got a great sales person and low interest rate I really recommend this dealership my sales person was very proffesional and showed alot of selfless service and integri person and low interest rate I really recommend this dealership my sales person was very proffesional and showed alot of selfless service and integrity. More
by josejose
Employees Worked With
Luis Alvarado
January 04, 2012
My experience with Toyota in New Jersey was not as scary as i thought it would be. I never had a new car and was quite hesitant at first, because of all the horror stories I have heard about sales people. as i thought it would be. I never had a new car and was quite hesitant at first, because of all the horror stories I have heard about sales people. Mr. Graham made me feel comfortable and I was not pushed or bullied into buying something I did not want. This is a huge investment for some of us and having an excellent salesman makes all the difference. More
by cragsrav4
Employees Worked With
Allen Graham, Allen Graham
December 31, 2011
My wife and I have purchased several cars throughout the years....when we moved to New Jersey she needed a new car so we decided to get her a Camry. Tom our salesman is someone who is a diamond in the rough years....when we moved to New Jersey she needed a new car so we decided to get her a Camry. Tom our salesman is someone who is a diamond in the rough. Toyota should be thankful to have someone like him to represent their company. Anyone who wants a professional and not a fly by night salesman - go see Tom....you will not be disappointed! More
by AnthonyAndSusan
Employees Worked With
Tom Blankmanship , Thomas Blankenship
December 29, 2011
Joe Piros helped me out very good it was a pleasure doing business with toyota universe thank you joe and felipe for the best car experience ever!!! business with toyota universe thank you joe and felipe for the best car experience ever!!! More
by heguoan
Employees Worked With
Joe Piros
December 29, 2011
Francisco was great he sold me and my wife a like new corolla its an amazing car and Francisco knew alot about it knew all the rite things to say and got us the best deal. corolla its an amazing car and Francisco knew alot about it knew all the rite things to say and got us the best deal. More
by Juan c
Employees Worked With
Francisco Javier
December 28, 2011
Peter was outstanding! he was not pushy & was attentive & accomadating to want i wanted. he was very helpful in expediting the sale, which was most important to me at the time of sale. i have alr attentive & accomadating to want i wanted. he was very helpful in expediting the sale, which was most important to me at the time of sale. i have already purchased many toyota's, so i knew what i was looking for in a car, Peter made sure everything went right . Thank You Peter,I hope to do business with you in the future. More
by jackets
Employees Worked With
peter petronaci
December 25, 2011
Steve Kalas was straightforward, friendly and efficient. I never felt rushed (despite visiting on Christmas Eve). His review of the Prius V's features was clear and the test drive helped solidify my decisi I never felt rushed (despite visiting on Christmas Eve). His review of the Prius V's features was clear and the test drive helped solidify my decision to purchase the car. He was helpful during the purchase process as were the other staff who dealt with me. I felt that the final outcome was a fair deal for both buyer and seller and thought that they were fair with my trade-in. There were no "sales games." I would recommend this dealer and Steve Kalas as a salesman. More
by tschenk
Employees Worked With
Steve Kalas
