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Toyota Universe

Little Falls, NJ

4.8
2,555 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,555 reviews

August 19, 2014

Sales Review This is the second time my family purchased a vehicle from here and it was great! They really work with you and care about your needs! More

by dtr523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
Aug 20, 2014 -

Toyota Universe responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

August 17, 2014

Second time around I have tried to get a car from Nissan and they gave me the run around. the staff was very disrespectful and did not listen to my needs. I met with Mic More

by greateagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael garcia
Aug 18, 2014 -

Toyota Universe responded

We are happy that we were able to put you in the car that you wanted with ease and great respect to your budget. We look forward to serving you again in the future. -Your Team at Toyota Universe

August 17, 2014

sienna Michael Garcia help me in my buying process in purchasing my sienna. he is very upfront with everything and listed all the fees upfront and made thi More

by masterwok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael garcia
Aug 18, 2014 -

Toyota Universe responded

It is so nice of you to provide such great feedback to us at Toyota Universe. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

August 14, 2014

Great experience I came with my father to look at my option in buying a car. I met mike garcia which was very friendly and he was a filipino like me. Answered all my q More

by Turbo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
Aug 15, 2014 -

Toyota Universe responded

Thank you for taking the time to tell us about your great experience at Toyota Universe. Your feedback is important to us. It is certainly appreciated and enables us to provide the best customer experience possible. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

August 06, 2014

love my new car I love my new car and especially appreciate the service and care in which i was provided by my salesman Danny he was very helpful with the buying pro More

by patel 8458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
danny cigercioglu
Aug 07, 2014 -

Toyota Universe responded

Thank you for taking the time to tell us about your great experience at Toyota Universe. Your feedback is important to us. It is certainly appreciated and enables us to provide the best customer experience possible. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

August 06, 2014

14 Corolla Went to several dealerships but by far Danny was the best even with the Situation i went through bankruptcy and had tough times but Danny worked magic More

by Segundo segundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Cigercioglu
Aug 07, 2014 -

Toyota Universe responded

Thanks so much for your feedback. We appreciate your positive review, but not as much as we appreciate a wonderful customer like you! Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

July 28, 2014

Great Prices and Best Customer Service "Thank You Mervin" I was looking for Corolla 2014 and I chose Toyota Universe Because I know they got an extensive inventory and the place looks awesome especially I got More

by AZaiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mervin Catillo
Jul 29, 2014 -

Toyota Universe responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

July 24, 2014

Phenomenal I recently purchased a 2014 Toyota Corolla from Toyota Universe and the service that I had was phenomenal. David Mosio was my salesperson and was A More

by rjackson444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mosio
Jul 24, 2014 -

Toyota Universe responded

It is so nice of you to provide such great feedback to us at Toyota Universe. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

July 18, 2014

Extra Illegal Fees and Tax Because I did not want to use their financing they charged me an additional $600. To add insult to injury they thenTAXED this fee. This is illegal and More

by bobbiewatercolors
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Blankenship
Jul 30, 2014 -

Toyota Universe responded

Thank you so much for letting us know about your recent experience at Toyota Universe. We take your feedback very seriously. By allowing us to respond to less-than-perfect situations you are helping us improve and ensuring we continually provide the best service possible to our customers. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

July 16, 2014

Bought Rav4 XLE , Hesham Ali you are great sales person I met Hisham Ali from sales who was contacted me,he helped me a lot and gave me the best deal in 100 miles of radius, great hospitality,proactively a More

by Himanshu Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesham Ali, Hesham Ali
Jul 18, 2014 -

Toyota Universe responded

Thank you for taking the time to tell us about your great experience at Toyota Universe. Your feedback is important to us. It is certainly appreciated and enables us to provide the best customer experience possible. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

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