Toyota Universe

The best worst dealer ever in the customer service business One of the best dealer in providing a worst customer service in a people business like this. I want to share my experience. I made a deal with TU and One of the best dealer in providing a worst customer service in a people business like this. I want to share my experience. I made a deal with TU and wrote a contract promising me that they will get the loan approved Though I have no credit score, keeping trust on them I Rejected my approved check from dcu and I drove a car happily out, the next day onwards the problem starts and keep on asking me several docs finally one day they called me and asked me to drop the car and leave, I left like a crazy I planned for a long week end trip with my family they spoiled my trip and trust , I requested them give me 2 days to get u the check but no one has listen up my urge what a customer service, then I dropped the car. When I ask for my refund they said I will be back to it card. Again for my refund I had to wait 4 days and many follow ups . In this whole loan game they screwd up my credit history so badly and I got lot of credit inquiries. After this I got a new deal from fitzmall.com for a better deal now the trade is fare and hassle free from fitzmall Toyota. So after my overall tragedy story plz I request don't try to trade with these unfare Toyota universe dealer More

Great Experience The service I got at Toyota Universe was the best service I ever received from a car dealership. My salesman Stefone actually took the time out to hel The service I got at Toyota Universe was the best service I ever received from a car dealership. My salesman Stefone actually took the time out to help me pick a car, show me the different models and features and when we was finished he even help me set up my phone to the Bluetooth! The service was amazing and his manager Eddie help me out with getting the price within my budget! If you're looking for a new car definitely go to Toyota Universe! More

Great salesperson and service My friend and I went to this dealership recently. We had a pleasant experience with our salesperson Berkeley C. She gave us more information than we e My friend and I went to this dealership recently. We had a pleasant experience with our salesperson Berkeley C. She gave us more information than we expected. Even after rescheduling our appointment, we received wonderful service. More

Internet price guarantee false! Mr. Khan's email to me guaranteed he would beat any competitor's internet price by $500. Not only was that false, when I called him and told him of th Mr. Khan's email to me guaranteed he would beat any competitor's internet price by $500. Not only was that false, when I called him and told him of the best price I had so far on a Prius 4, he said he would call me right back...glad I wasn't holding my breath, he never called back. So much for honesty or integrity. So I will be buying the car from Toyota in Ledgewood, who DID give me the best price. Mr. Khan, you should be ashamed of yourself for a false representation via email, and for being too gutless to even call me back and admit it. More

My experience at Toyota Universe Edgar is great and very patient I will recommend anyone to edgar I was very happy and had no pressure applied he gave me all the details I need and h Edgar is great and very patient I will recommend anyone to edgar I was very happy and had no pressure applied he gave me all the details I need and help me thank you edgar More

I'll Recommend this dealer very much I contacted them for Toyota RAV4 2014 LE, I met Hisham Ali from sales who was contacted me, actually he helped me so much , great hospitality and ans I contacted them for Toyota RAV4 2014 LE, I met Hisham Ali from sales who was contacted me, actually he helped me so much , great hospitality and answered all our questions and showed me all different models and finally we got RAV4 Limited. financially they gave us good offer and finalize every thing as fast as they could. I very much recommend this dealer and sales guy. More

Thank you Universe! Just recently purchased my toyota camry in this dealership. Couldn't be more satisfied. My salesman floren was very informative and knowledgable about Just recently purchased my toyota camry in this dealership. Couldn't be more satisfied. My salesman floren was very informative and knowledgable about his products. Thank you toyota universe! More

GREAT SHOPPING EXPERIENCE WITH ANDREW AT TOYOTA UNIVERSE I will recommend anyone that is looking for a vehicle to go to Toyota universe. There customer service is amazing and A salesman by the name of Andrew I will recommend anyone that is looking for a vehicle to go to Toyota universe. There customer service is amazing and A salesman by the name of Andrew Onwunali made sure I was comfortable with my purchase. No pressure applied, he gave me all the details that I needed and helped me understand the process. More

Great experience in Toyota Universe Danny was very knowledgeable and patient with my experience bying my new car. He made sure to answer all my questions and concerns and helped me to se Danny was very knowledgeable and patient with my experience bying my new car. He made sure to answer all my questions and concerns and helped me to set up all my features on my car. i couldnt be happier with the service and my new car!!! THank you, Danny!!!! More

awesome service Danny is great awesome service made life so easy and hassle free in the car buying process thank you Danny. Danny was very patient and considerate wit Danny is great awesome service made life so easy and hassle free in the car buying process thank you Danny. Danny was very patient and considerate with all our requests and found a way to get the deal done ;)) More