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Toyota Universe

Little Falls, NJ

4.8
2,554 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,554 reviews

June 13, 2014

Great buying experience with small budget I came into Toyota Universe worried that I would be talked into paying too much for a car. On my first visit I was helped by George Roebuck. He was ve More

by KaremanIbrahem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Roebuck
Jun 16, 2014 -

Toyota Universe responded

Thanks so much for taking the time to review us! We really appreciate your business and look forward to serving you! Robert Waldo

June 05, 2014

overpriced labour cost Labour cost 115 $/hr for wheels alignment and oil change for a routine service job. No information on labour cost was posted on the walls and or the b More

by Marian Dinu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1
May 31, 2014

Thanks for your help I was helped by George Roebuck best sales person I ever dealt with very patient and understanding I would recommand you to go see him More

by fiya81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Roebuck
Aug 28, 2014 -

Toyota Universe responded

Thanks for reviewing us! We really appreciate it! -Toyota Universe

May 31, 2014

Go to dealer my time at the dealership was great i had a great sales man by the name of gorge roebuck i did an excellent job of explain the different options i had More

by chimobi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gorge roebuck
Jun 02, 2014 -

Toyota Universe responded

It is so nice of you to provide such great feedback to us at Toyota Universe. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

May 29, 2014

Couldn't ask for a better experience Our experience at Toyota Universe was nothing short of perfection. David Mosio was our salesman. His patience, his knowledge and his sincerity came th More

by Jkondel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David mosio
May 29, 2014 -

Toyota Universe responded

Many thanks for your positive feedback regarding your recent experience at Toyota Universe. It is customers like you who make our job a pleasure! We appreciate your time. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

May 29, 2014

Car buying experience unparallel. Great experience in purchase of pre-owed car (Camry). The sales staff that I dealt with (David Mosio and the manager Felipe) were very professional, f More

by Tapankundu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mosio
May 29, 2014 -

Toyota Universe responded

Thank you for taking the time to tell us about your great experience at Toyota Universe. Your feedback is important to us. It is certainly appreciated and enables us to provide the best customer experience possible. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

May 29, 2014

Two thumbs up!! David was great! He asked me what I wanted and made sure he delivered!He gave me different options and allowed me make my own choices. He is a great p More

by Roccopre88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mosio
May 30, 2014 -

Toyota Universe responded

Thank you for taking the time to tell us about your great experience at Toyota Universe. Your feedback is important to us. It is certainly appreciated and enables us to provide the best customer experience possible. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

May 28, 2014

Great Job Had a great experience working with Mr. Graham. His services were greatly appreciated, friendly and reasonable. I would definitely recommend him and t More

by DJFarrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Graham
May 29, 2014 -

Toyota Universe responded

Thank you for taking the time to tell us about your great experience at Toyota Universe. Your feedback is important to us. It is certainly appreciated and enables us to provide the best customer experience possible. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

May 28, 2014

Looking for a great salesman, see Mr. Graham Mr. Graham was very nice and approachable. He was very knowledgeable on the cars and he explained everything to the fullest. He helped me find a vehic More

by kalexander07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Graham
May 29, 2014 -

Toyota Universe responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

May 24, 2014

Best Car Buying Experience, Hands Down Just bought a new 2014 Toyota Rav4, Mr.Hisham Ali was more than helpful throughout the whole process and made my first time car buying a very pleasant More

by ahasba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisham Ali
May 29, 2014 -

Toyota Universe responded

It is so nice of you to provide such great feedback to us at Toyota Universe. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Thank you, Isis Llanos Customer Relations Manager illanos@toyotauniverse.com 973-785-4710 ext. 6259

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