
Toyota Universe
Little Falls, NJ
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I have one word to say about Toyota Universe, AWESOME!!! I mostly say that because of my honest, friendly, and down to earth salesman, Randall Juba. He was great right from the start. He took his time with I mostly say that because of my honest, friendly, and down to earth salesman, Randall Juba. He was great right from the start. He took his time with us and answered everyone of our questions with ease. My wife and I came in to trade in our 2009 Toyota Corolla. He gave us the best deal for a great 2011 Toyota Camry. On top of that Randall offered my wife a free I-Pad2. We could not believe it, even after that too good to be true deal an I-Pad too! I would and am going to recomend Toyota Universe to everyone I can! I also will most definitely recommend Randall Juba, for exceptional customer service and his vast knowledge of all Toyota vehicles. I just want to say thank you to Toyota Universe and of course Randall Juba!! More
I originally went in for service and ended up leaving with a new car :) Steve the salesman was very friendly and had no problem showing me every car that caught my eye (which was about 1000) until I fin with a new car :) Steve the salesman was very friendly and had no problem showing me every car that caught my eye (which was about 1000) until I finally found the right car with the right price. They even detailed it while we discussed payment options. I loved the flexibility they offered and unlike my first experience buying a car I left not feeling robbed. Plus free popcorn and friendly staff. More
I would only deal with Mr. Remi whenever I return to this dealership. There is not enough space to write how helpful and knowledgeable he is. dealership. There is not enough space to write how helpful and knowledgeable he is. More
I bought a used 2010 TOYOTA CAMRY HYBRID from this I bought a used 2010 TOYOTA CAMRY HYBRID from this dealership. All I want to say is thank you to Adrian Martinez who is a sales person. I went th I bought a used 2010 TOYOTA CAMRY HYBRID from this dealership. All I want to say is thank you to Adrian Martinez who is a sales person. I went there from NY and he came to the train station and pick me up. when you talk to andrian you feel like you are talking to your friend b/c he's so friendly and respectful.It's hard to find honest sales person this days. Do I recommend this dealership? YES 100%... More
I bought 3 cars and recommended my friends to buy there as well! Alan is honest and helped me find a the cars that met my needs and budget!! as well! Alan is honest and helped me find a the cars that met my needs and budget!! More
VERY POLITE, FRIENDLY, AND APPROACHABLE. I REALLY APPRECIATED HIM NOT BEING SO PUSHY AS I WAS ONLY EXPLORING MY OPTIONS. PETER DEFINITELY NAILED ALL ASPECTS WHEN GOING OVER THINGS. I WOULD HIGHLY REC APPRECIATED HIM NOT BEING SO PUSHY AS I WAS ONLY EXPLORING MY OPTIONS. PETER DEFINITELY NAILED ALL ASPECTS WHEN GOING OVER THINGS. I WOULD HIGHLY RECOMMEND ANYONE TO GO SEE PETER. More
Randall was awesome. He took his time with us explaining everything to us in full detail. Not once did he try to rush us or force us to do anything. He went out of his way for us in everyway possible and we everything to us in full detail. Not once did he try to rush us or force us to do anything. He went out of his way for us in everyway possible and we greatly appreciated it. Not only is he an incredible salesman but he is an incredible assest to Toyota. I would come and do business anyday with Randall. Thanks again Randall and sorry for keeping you late the way we did...... The only issue we did have was with the finance guy I dont remember his name because he was so rude and obnoxious so personally his name was not worth remembering.... More
This is my first time buying a car and Randall made it extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He eve extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He even gave me a full tank of gas and got my car detailed before I left. After I got my car home I noticed that my car was driving a little funny; he told me that I should take it back to the dealer and that they would fix whatever was wrong with it. He brought a tow truck to my house because he didn’t want me driving it. Then the next day after the problem was fixed he took it upon himself to drive it to my house personally and made sure that I didn’t have any more problems with it. I would recommend this Randall Juba to anyone that needs to buy a car. More
I had the best saleman ever his name is Giuseppe Pugliese. He was friendly and nice. It was over a 100 degrees out and he had no problem going out and showing me cars. He answered all my questions a Pugliese. He was friendly and nice. It was over a 100 degrees out and he had no problem going out and showing me cars. He answered all my questions and told me things about the car that i didn't ask. When I left the dealership with my new car I forgot my plates on the car I traded in, and in the heat he went out and got my plates for me. The next day I realized I didn't take my cds out of the player in the car i traded in, and he was nice and went and got them for me to. Giuseppe is a great salman and great person i would recommed him to my family and friends and anyone looking for a new car. Thanks Toyota for hiring such a great employee. More
All I have to say is I have been buying cars for over 20 years and I hhave finally met an honest and upfront salesperson. Randy Explained everything in full detail. His knowledge of the products was remarka years and I hhave finally met an honest and upfront salesperson. Randy Explained everything in full detail. His knowledge of the products was remarkable.Randy spent more time with explaining every feature in the car to me in detail and he even set up my bluetooth for me. Evrything from the sales to finance was wonderful. I highly recommend this dealership and especially recommend Randy Juba. More