
Toyota Universe
Little Falls, NJ
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I went in to dealer looking to purchase a vehical and Yessenia Sanchez approached me. She was very professional, knowledgeable, and polite. She understood exactly what I was looking for. I left out of th Yessenia Sanchez approached me. She was very professional, knowledgeable, and polite. She understood exactly what I was looking for. I left out of the dealer a very happy customer. More
Very fast an customer friendly! Omar did everything he could to assure that I am more than satisfied. Ion was wonderful and honest as well. I could not have asked for more and I am more ecstatic. Think yo could to assure that I am more than satisfied. Ion was wonderful and honest as well. I could not have asked for more and I am more ecstatic. Think you so much for everything. More
I have one word to say about Toyota Universe, AWESOME!!! I mostly say that because of my honest, friendly, and down to earth salesman, Randall Juba. He was great right from the start. He took his time with I mostly say that because of my honest, friendly, and down to earth salesman, Randall Juba. He was great right from the start. He took his time with us and answered everyone of our questions with ease. My wife and I came in to trade in our 2009 Toyota Corolla. He gave us the best deal for a great 2011 Toyota Camry. On top of that Randall offered my wife a free I-Pad2. We could not believe it, even after that too good to be true deal an I-Pad too! I would and am going to recomend Toyota Universe to everyone I can! I also will most definitely recommend Randall Juba, for exceptional customer service and his vast knowledge of all Toyota vehicles. I just want to say thank you to Toyota Universe and of course Randall Juba!! More
I originally went in for service and ended up leaving with a new car :) Steve the salesman was very friendly and had no problem showing me every car that caught my eye (which was about 1000) until I fin with a new car :) Steve the salesman was very friendly and had no problem showing me every car that caught my eye (which was about 1000) until I finally found the right car with the right price. They even detailed it while we discussed payment options. I loved the flexibility they offered and unlike my first experience buying a car I left not feeling robbed. Plus free popcorn and friendly staff. More
I would only deal with Mr. Remi whenever I return to this dealership. There is not enough space to write how helpful and knowledgeable he is. dealership. There is not enough space to write how helpful and knowledgeable he is. More
I bought a used 2010 TOYOTA CAMRY HYBRID from this I bought a used 2010 TOYOTA CAMRY HYBRID from this dealership. All I want to say is thank you to Adrian Martinez who is a sales person. I went th I bought a used 2010 TOYOTA CAMRY HYBRID from this dealership. All I want to say is thank you to Adrian Martinez who is a sales person. I went there from NY and he came to the train station and pick me up. when you talk to andrian you feel like you are talking to your friend b/c he's so friendly and respectful.It's hard to find honest sales person this days. Do I recommend this dealership? YES 100%... More
I bought 3 cars and recommended my friends to buy there as well! Alan is honest and helped me find a the cars that met my needs and budget!! as well! Alan is honest and helped me find a the cars that met my needs and budget!! More
This is my first time buying a car and Randall made it extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He eve extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He even gave me a full tank of gas and got my car detailed before I left. After I got my car home I noticed that my car was driving a little funny; he told me that I should take it back to the dealer and that they would fix whatever was wrong with it. He brought a tow truck to my house because he didn’t want me driving it. Then the next day after the problem was fixed he took it upon himself to drive it to my house personally and made sure that I didn’t have any more problems with it. I would recommend this Randall Juba to anyone that needs to buy a car. More
VERY POLITE, FRIENDLY, AND APPROACHABLE. I REALLY APPRECIATED HIM NOT BEING SO PUSHY AS I WAS ONLY EXPLORING MY OPTIONS. PETER DEFINITELY NAILED ALL ASPECTS WHEN GOING OVER THINGS. I WOULD HIGHLY REC APPRECIATED HIM NOT BEING SO PUSHY AS I WAS ONLY EXPLORING MY OPTIONS. PETER DEFINITELY NAILED ALL ASPECTS WHEN GOING OVER THINGS. I WOULD HIGHLY RECOMMEND ANYONE TO GO SEE PETER. More