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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.6
2,280 Reviews
Call Dealership (973) 785-4710
View Awards

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,280 reviews

July 06, 2023

Great experience; honest and attentive team from reception to sales and finance. Armond in sales went above and beyond and the whole experience was a pleasure. More

by Bill Lowry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Jul 10, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 06, 2023

My credit history very light, but Armond and finance manager at this dealership manage to get approval. Was absolutely great experience at Toyota Universe. More

by Morti rezai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Jul 10, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 03, 2023

Fantastic experience all around. Armond went above and beyond anyone I've worked with in the past. It took me about 3 weeks before deciding on my new Highlander. He was really helpfu More

by Ahmet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Jul 05, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 01, 2023

Great dealership! ! Carolyn was so helpful and professional!! I definitely recommend her to my friends and family More

by Marcofrante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn
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June 29, 2023

I was looking to buy a tacoma with certainly especifications the whole process at Toyota Universe it was quick and honest I'll recommend Armond to everyone More

by Tony
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armond
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Jun 30, 2023 -

Toyota Universe responded

Thank you for leaving us a positive review, Tony! We appreciate your feedback and look forward to seeing you soon!

June 29, 2023

I’m a customer of Toyota Universe for years This was my fifth Corolla. My salesman Armond is amazing. I have sent him many referrals and will keep doing. More

by Joannstone187
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armond
Report | Print
Jun 30, 2023 -

Toyota Universe responded

Thank you for being a customer of ours! It is our pleasure to ensure that you have a 5-star experience while visiting us. We appreciate your review and look forward to seeing you again soon.

June 28, 2023

Bad service poor customer service u will not be able to complain and they destroy my car More

by Adam
Service Price Transparency
Recommend Dealer
No
Employees Worked With
No body specific
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Jun 30, 2023 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. Please call our Customer Relations Manager at 973 785 4710 ext. 6259 at your next availability. Thank you.

Jun 30, 2023 -

Adam responded

This number is not for customer relations manager I was not able to speak to any real supervisor in this delar at all

June 27, 2023

This was my first new car, experience was amazing. Armond is a men of his words, he was very patient with me for the past two months. More

by Tina Hamzi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armond
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Jun 27, 2023 -

Toyota Universe responded

Thank you for being our customer! We appreciate your review and look forward to seeing you again soon.

June 26, 2023

went to the dealership just browsing not looking for a car spoke with jade hale and he fit everything I wanted into a vehicle, love my new rav4 More

by Susquehanna jones
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jd
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Jun 26, 2023 -

Toyota Universe responded

Thank you for your great review! We appreciate your rating.

June 26, 2023

Irving was a pleasure to buy a car from. Very easy process. Highly recommend him to everyone More

by itsale318
Recommend Dealer
Yes
Employees Worked With
Irving
Report | Print
Jun 26, 2023 -

Toyota Universe responded

Thank you for your great review! We appreciate your rating.

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