Toyota Universe

Great visit overall. Edwin was super patient and explained everything clearly. He made sure I felt comfortable with every step and didn’t rush me at all. I’d recommend hi Edwin was super patient and explained everything clearly. He made sure I felt comfortable with every step and didn’t rush me at all. I’d recommend him to anyone. More

Edwin was awesome to work with. He didn’t rush me, explained everything clearly, and made the whole visit feel relaxed. He didn’t rush me, explained everything clearly, and made the whole visit feel relaxed. More

Would give zero stars if I could. This place is amateur hour. I spoke to Mike from customer service on the phone. Explained to him my lease trade in (negative equity and remaining This place is amateur hour. I spoke to Mike from customer service on the phone. Explained to him my lease trade in (negative equity and remaining payments), gave him all the numbers, told him I have a 1.5 hour drive out to him so he should please confirm they can wash the negative equity and remaining payments, he puts me on hold 3 times to talk to a manager and comes back and confirms it because they have July 4 incentives and dealer thresholds they need to hit so they’ll do it. So I drive out. I show up and sit with them for 2 hours waiting for the “approval” and they come back with a monthly lease payment that’s almost double what Mike quoted me on the phone. Because I have negative equity and payments. Which is exactly why I had Mike confirm it all before I started driving. They didn’t even try to come down and meet me at a reasonable number. What an embarrassment for a top rated dealership. More

I leased a new car over two years ago and my lease was almost up, came in to ask few questions about my options and Armond convinced me to lease a new one almost up, came in to ask few questions about my options and Armond convinced me to lease a new one More

My family purchased several cars from this dealership, and we always work with Armond. He’s a good salesman, very knowledgeable and not pushy at all and we always work with Armond. He’s a good salesman, very knowledgeable and not pushy at all More

I purchased a new car from Toyota universe, the person who helped me was jade hale thanks. who helped me was jade hale thanks. More

I had an excellent experience thanks to Edwin. From the moment I arrived, he made me feel welcome and never rushed me or made me feel pressured. He really listened to what I needed, explained all From the moment I arrived, he made me feel welcome and never rushed me or made me feel pressured. He really listened to what I needed, explained all my options clearly, and answered every single question I had with patience. It’s rare to find someone who genuinely cares about making sure you’re comfortable and confident with your choices. I left feeling really good about the whole experience and will definitely recommend Edwin to anyone looking for great service. More

I don’t normally write reviews, but in this case, I felt I had to share my experience buying a used car. My salesperson, Armond was incredibly professional and patient. He took the time to answer all of my I had to share my experience buying a used car. My salesperson, Armond was incredibly professional and patient. He took the time to answer all of my questions and address any concerns I had. Buying a car can feel overwhelming—especially such a big purchase—but Armond made the process smooth. Thank you More

Zeran was amazing the entire time. He made sure that we had everything we needed to know. He made sure that we had everything we needed to know. More

If you looking to buy a car I highly recommend Toyota Universe. Everyone is just amazing, I love the place and loved Working with Arturo, he answered all my questions and guided me through everything to Universe. Everyone is just amazing, I love the place and loved Working with Arturo, he answered all my questions and guided me through everything to make the right decision. More