
Toyota Universe
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 2,288 reviews
Worst service center ever I have been coming to this dealership to buy my car and get it serviced for many years now. It feels as if their care for our cars has gone down the d I have been coming to this dealership to buy my car and get it serviced for many years now. It feels as if their care for our cars has gone down the drain. They lose a simple hydraulic part and when I ask why my glove box doesn’t gracefully open and just drops they tell me “ oh that’s just how the model is” like really they made me question if it was actually like that. After looking up videos on my model i realized that I was right and there was a part missing. I go in to get the part another day installed and after a hour and half they tell me we tried fitting one but it didn’t work so we had to order it. It’ll come tomorrow. Like what the xxxx. And the service rep tells me “ oh someone else probably lost the part”. Like what gives I only go to their service center so clearly it had to happen when I last serviced with them. I do not recommend this dealer at all. This is going to be the last time i give my car to them. More
Satisfied customer Excellent customer service. Armond was able to provide great deals that were affordable for me. Excellent salesperson. Very satisfied customer. Than Excellent customer service. Armond was able to provide great deals that were affordable for me. Excellent salesperson. Very satisfied customer. Thanks to Toyota Universe and Armond Simonian More
My new Camry Thanks to Armond our salesman, in one hour we drove out our our stylish Camry XSE In white with black top. Love the car and love Toyota Universe Thanks to Armond our salesman, in one hour we drove out our our stylish Camry XSE In white with black top. Love the car and love Toyota Universe More
Thanks I have been leasing cars from Toyota Universe for over nine years and these guys have always taken great care of me. They know my needs and desires I have been leasing cars from Toyota Universe for over nine years and these guys have always taken great care of me. They know my needs and desires and do everything possible to meet them. I will keep coming back, and deal with Armond only. More
Shopping for new car Excellent experience, great atmosphere, friendly staff, finance manager was really helpful. Our salesman Armond showed us four different model till we Excellent experience, great atmosphere, friendly staff, finance manager was really helpful. Our salesman Armond showed us four different model till we found our right car that fits in our wants and needs. More
My new sienna Absolutely great experience at Toyota Universe and working with Armond was excellent. We lease a new Sienna AWD. Love the van and love that two years Absolutely great experience at Toyota Universe and working with Armond was excellent. We lease a new Sienna AWD. Love the van and love that two years free maintenance. More
Always prompt and polite! I have worked with Filip a few times and he’s always gone above and beyond to help me. Thank you all so much for helping me and keep my car intact! I have worked with Filip a few times and he’s always gone above and beyond to help me. Thank you all so much for helping me and keep my car intact! More
Our first car buying experience We bought our first car from Toyota Universe and it was a great experience. The team (Armond, Felipe, Hussayn ) were very knowledgeable and friend We bought our first car from Toyota Universe and it was a great experience. The team (Armond, Felipe, Hussayn ) were very knowledgeable and friendly. They were able to get us the car we wanted in the exact specifications at a fair price. The purchasing process was straight forward and simple. More
Thankful customer Great place to buy a car. Armond, jose and Felipe helped me to get approval, I understand that I haven’t greatest credit, but they work really hard to Great place to buy a car. Armond, jose and Felipe helped me to get approval, I understand that I haven’t greatest credit, but they work really hard to put me in my new Tacoma. More
Excellent Dealership Bought a top of the line Toyota Sienna LTD Premium AWD from them. Moustafa Elsarrogy helped me. He was the best salesman I have encountered in 25 year Bought a top of the line Toyota Sienna LTD Premium AWD from them. Moustafa Elsarrogy helped me. He was the best salesman I have encountered in 25 years of car buying. He was very attentive to my needs, accommodating and a very pleasant professional to deal with. I have no hesitation in recommending him. I will definitely talk to him again when I need my next car. More