
Toyota Universe
Little Falls, NJ
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Good experience Our sales person, Armond Simonian , did an excellent job of guiding my family and I through the vehicle purchase process. He was very knowledgeable Our sales person, Armond Simonian , did an excellent job of guiding my family and I through the vehicle purchase process. He was very knowledgeable about the vehicle and able to answer all of our questions. More
Outstanding customer service Outstanding customer service, Armond did great work to find a right car that fit in our budget and needs. Thank you so much. We definitely recommend t Outstanding customer service, Armond did great work to find a right car that fit in our budget and needs. Thank you so much. We definitely recommend this dealership and Armond. More
Lease a car Armond Simonian at Toyota Universe was outstanding and very personable. He listened to my needs and gave me a great price on my new vehicle. I hi Armond Simonian at Toyota Universe was outstanding and very personable. He listened to my needs and gave me a great price on my new vehicle. I highly recommend him. More
A+++++++ Review Armond and Mohammad, were extremely helpful when I purchased my car. They worked professionally and were very calm and organized with all my questio Armond and Mohammad, were extremely helpful when I purchased my car. They worked professionally and were very calm and organized with all my questions. I would recommend this dealership to anyone, especially compared to others in the area. I am so happy with my shopping experience. More
Preown car review excellent experience at toyota Universe . Armond was really helpful and friendly. Dealership was clean and beautiful, I definitely coming back for ser excellent experience at toyota Universe . Armond was really helpful and friendly. Dealership was clean and beautiful, I definitely coming back for service and in future to buy another car More
My first car leasing experience We had a great experience at Toyota Universe working With Armond. This was our first car from Toyota Universe but for sure won’t be the last one. We had a great experience at Toyota Universe working With Armond. This was our first car from Toyota Universe but for sure won’t be the last one. More
This Is Fraud at Its Highest Level This Is Fraud at Its Highest Level I saw a Toyota Rav4 on CarGurus.com listed from Toyota Universe in Little Falls, NJ at a good price. They This Is Fraud at Its Highest Level I saw a Toyota Rav4 on CarGurus.com listed from Toyota Universe in Little Falls, NJ at a good price. They had lots of pictures of the car on the site, and everything looked good. I called the agency, and spoke to a manager. He said the car was in great shape, no hits, and sent me the car fax. I looked at the Carfax, and there was absolutely no damage, incidents, repairs, or any listing of problems with the car. The agency was 1 hour away, but I was interested in the car, so I drove the hour to see the vehicle, and if good, purchase the car. I saw Rudy, one of the sales managers, who said he had the car, and it was ready to sell. He had one of his sales associates handle the sale. The sales associates took all my information, which took about 1 hour. I still had not seen the car. Finally, they brought the car around, and I went outside to test drive the car. The car had been sideswiped, and the entire passenger side of the car was damaged. No one told me the car had been hit. There were no pictures of the damage on any of the car websites. There was no listing of the damage on the car fax. They did absolutely everything to hide this information from me and the other consumers. This is what you call fraud, and it is illegal. The damage to the car not being listed on the Carfax is illegal. They even still tried to sell me the car. They stated that the reason the car was selling so cheap was because of the damage. They knew about the damage, and hid it from everyone. That is fraud. I will be reporting them to the NJ Attorney General tomorrow. All the pictures in Cargurus and other sides are pictures of the good side. I have already contacted NJ Division of Consumer Affairs. They will advise me who else to contact. To my followers: This is one of those dishonest car dealerships that you have heard about for many years. Stay away!" More
I really appreciate it I can’t thank enough to Armond and, Felipe. They did anything in their power to put me in the car that I love and I needed for work. Amazing experienc I can’t thank enough to Armond and, Felipe. They did anything in their power to put me in the car that I love and I needed for work. Amazing experience...... More
Very happy My wife and I brought our mini van for service at Toyota Universe we were assisted by Filip who was great, he got us a ride home and picked us up. I’l My wife and I brought our mini van for service at Toyota Universe we were assisted by Filip who was great, he got us a ride home and picked us up. I’ll always bring my car there More
My third car from Toyota Universe This is the 3rd time I purchase a vehicle from here and will continue to come here in the future. The staff is friendly and professional. Armond my This is the 3rd time I purchase a vehicle from here and will continue to come here in the future. The staff is friendly and professional. Armond my sales rep was the BEST! My new car comes with 2 years free maintenance. I can’t go wrong by buying a Toyota. More