
Toyota Universe
Little Falls, NJ
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This Is Fraud at Its Highest Level This Is Fraud at Its Highest Level I saw a Toyota Rav4 on CarGurus.com listed from Toyota Universe in Little Falls, NJ at a good price. They This Is Fraud at Its Highest Level I saw a Toyota Rav4 on CarGurus.com listed from Toyota Universe in Little Falls, NJ at a good price. They had lots of pictures of the car on the site, and everything looked good. I called the agency, and spoke to a manager. He said the car was in great shape, no hits, and sent me the car fax. I looked at the Carfax, and there was absolutely no damage, incidents, repairs, or any listing of problems with the car. The agency was 1 hour away, but I was interested in the car, so I drove the hour to see the vehicle, and if good, purchase the car. I saw Rudy, one of the sales managers, who said he had the car, and it was ready to sell. He had one of his sales associates handle the sale. The sales associates took all my information, which took about 1 hour. I still had not seen the car. Finally, they brought the car around, and I went outside to test drive the car. The car had been sideswiped, and the entire passenger side of the car was damaged. No one told me the car had been hit. There were no pictures of the damage on any of the car websites. There was no listing of the damage on the car fax. They did absolutely everything to hide this information from me and the other consumers. This is what you call fraud, and it is illegal. The damage to the car not being listed on the Carfax is illegal. They even still tried to sell me the car. They stated that the reason the car was selling so cheap was because of the damage. They knew about the damage, and hid it from everyone. That is fraud. I will be reporting them to the NJ Attorney General tomorrow. All the pictures in Cargurus and other sides are pictures of the good side. I have already contacted NJ Division of Consumer Affairs. They will advise me who else to contact. To my followers: This is one of those dishonest car dealerships that you have heard about for many years. Stay away!" More
I really appreciate it I can’t thank enough to Armond and, Felipe. They did anything in their power to put me in the car that I love and I needed for work. Amazing experienc I can’t thank enough to Armond and, Felipe. They did anything in their power to put me in the car that I love and I needed for work. Amazing experience...... More
Very happy My wife and I brought our mini van for service at Toyota Universe we were assisted by Filip who was great, he got us a ride home and picked us up. I’l My wife and I brought our mini van for service at Toyota Universe we were assisted by Filip who was great, he got us a ride home and picked us up. I’ll always bring my car there More
My third car from Toyota Universe This is the 3rd time I purchase a vehicle from here and will continue to come here in the future. The staff is friendly and professional. Armond my This is the 3rd time I purchase a vehicle from here and will continue to come here in the future. The staff is friendly and professional. Armond my sales rep was the BEST! My new car comes with 2 years free maintenance. I can’t go wrong by buying a Toyota. More
Amazing service I brought my Toyota to service for oil change, I dealt with Filip he was very helpful, explained everything to me I recommend dealing with him I brought my Toyota to service for oil change, I dealt with Filip he was very helpful, explained everything to me I recommend dealing with him More
knowledgeable and fair I spoke with a new salesman Anthony Fields about a SUV he knew about the pricing and the functions of the car. I was very comfortable at this dealersh I spoke with a new salesman Anthony Fields about a SUV he knew about the pricing and the functions of the car. I was very comfortable at this dealership. I would recommend Toyota Universe in Little Falls to anyone on the market for a Toyota More
Great people and place I had great experience and customer service at Toyota Universe, Armond and his finance manager Hussayn helped me to get my new Toyota Highlander. I re I had great experience and customer service at Toyota Universe, Armond and his finance manager Hussayn helped me to get my new Toyota Highlander. I really appreciate it. More
Toyota buyer Went to Toyota Universe with my girlfriends mother, We were assisted by Armond he was extremely helpful and found every way possible to make sure w Went to Toyota Universe with my girlfriends mother, We were assisted by Armond he was extremely helpful and found every way possible to make sure we got the best deal. Would highly recommend him, along with Felipe they made our visit a pleasant one. More
Great people at Toyota Universe Wonderful experience at toyita Universe, Armond, his manager Mr.Valdes, and finance manager Mr. Hussayn all helped us starting from the beginning to t Wonderful experience at toyita Universe, Armond, his manager Mr.Valdes, and finance manager Mr. Hussayn all helped us starting from the beginning to the end of buying our new Sienna. Smooth car buying process. More
Our new Camry XSE Armond Simonian is the best! We are repeat costumers and he always makes the process easy and enjoyable! Thank you Armond! I would recommend Toyota Armond Simonian is the best! We are repeat costumers and he always makes the process easy and enjoyable! Thank you Armond! I would recommend Toyota Universe and Armond to everyone. More