Toyota Walnut Creek

The showroom and discovery /Sales process was well organized, efficient and safe. My sales person, Dionysius was excellent. Dionysius quickly understood what I was looking for and showed and explaine organized, efficient and safe. My sales person, Dionysius was excellent. Dionysius quickly understood what I was looking for and showed and explained the relevant options, and Jonathan, GSM offered to help during the process if I needed anything. I really appreciated the transparency of the transaction and how efficiently Dionysius moved through the details and answered all of my questions with straightforward, honest answers. And, I love my new Venza! Great dealership, sales person and vehicle, I will definitely be coming back in the future. More

Prompt response to and completion of service was provided. Courtesy return of vehicle to residence is incredibly helpful. Coordination with AAA was really appreciated as I had the vehicle towed to provided. Courtesy return of vehicle to residence is incredibly helpful. Coordination with AAA was really appreciated as I had the vehicle towed to Toyota. More

Service was impeccable. Welcoming agent, fast and efficient service and would recommend this Toyota garage! Have been coming here for years and always appreciate the quality of service. efficient service and would recommend this Toyota garage! Have been coming here for years and always appreciate the quality of service. More

It started with the upfront discount pricing. It beat the Costco pricing I had received. I made online inquiry that was quickly responded to by Jonathan Cohen. Appointment set up with Ron Williams. He the Costco pricing I had received. I made online inquiry that was quickly responded to by Jonathan Cohen. Appointment set up with Ron Williams. He was fantastic. No pressure and very helpful. He was extremely knowledgable about the vehicles on the lot.This was one of the best car buying experiences. He even helped me secure a car seat into the vehicle with expertise. More

Outstanding customer service: Initial phone inquiry was pleasant & helpful. On-site Drake Stenberg-Sales Manager was very friendly, upbeat & clear about explaining each step of the trade-in/purchase proces pleasant & helpful. On-site Drake Stenberg-Sales Manager was very friendly, upbeat & clear about explaining each step of the trade-in/purchase process. Zero sales pressure feeling. Very good covid/social distancing precautions in place. More

I had my car serviced and used the concierge service due to the covid 19 pandemic . I am high risk and grateful Toyota Walnut Creek offers this service. Carmella K. Concierge Coordinator was excellent in c to the covid 19 pandemic . I am high risk and grateful Toyota Walnut Creek offers this service. Carmella K. Concierge Coordinator was excellent in coordinating pickup and delivery of my car. She was very helpful in answering all my questions. My Service Advisor Diane V. also was excellent in taking care of all my service needs, concerns and questions. Truly appreciated. Thank you both. Anthony GOD Bless. More

I was surprised with the end to end experience. one of the best experiences I have gone through while making a purchase! Nicole was amazing! the best experiences I have gone through while making a purchase! Nicole was amazing! More

Love Walnut Creek Toyota ! George makes sure my car is taken care of and in the best condition when I drive away. I feel confident that the work being done is the best quality of care and my car has been taken care of and in the best condition when I drive away. I feel confident that the work being done is the best quality of care and my car has been well maintained. Everyone is friendly and I buy all my cars there ! More

Service Manager Will Haley has always been very available. It is easy to schedule a mutually convenient time for servicing my vehicle. He and his team have been consistently knowledgable, articul available. It is easy to schedule a mutually convenient time for servicing my vehicle. He and his team have been consistently knowledgable, articulate and patient in explaining my car's needs and proactive in addressing them. The shop mechanics do exemplary work. Combined, this assures my confidence, whether starting my car or amidst the day's journeys that I will not be suddenly stranded and needing to make alternate arrangements for transportation, even as I need to be on time to an appointment and am in an immediate need to obtain car care. More

My connection with Mike Morales - who is excellent at what he does, and very thoughtful. Also the promptness and courtesy shown by the Toyota employees what he does, and very thoughtful. Also the promptness and courtesy shown by the Toyota employees More