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Toyota Walnut Creek

Walnut Creek, CA

Overview
Reviews
4.9
230 Reviews
Call Dealership (925) 933-7440

2100 N Broadway

Walnut Creek, CA

94596

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Showing 230 reviews

June 24, 2026

Great Service! Sam was very fast, professional, and easy to work with. Everything was handled smoothly and efficiently, making the car-buying experience stress-fr More

by baaska914d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam T
Report | Print
June 24, 2026

Wonderful experience! Everyone, especially Sam T was so kind, warm, helpful and honest. He made the whole process so smooth and stress-free. Highly recommend this dealersh More

by enkhtulga.b14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jun 24, 2026 -

Toyota Walnut Creek responded

Thank you for your wonderful review! We're happy to hear that you had such a positive experience at Toyota Walnut Creek, especially with Sam. Our team is dedicated to providing a smooth and stress-free process, and it's great to know we met your expectations. Your recommendation is appreciated, and we look forward to seeing you again! Toyota Walnut Creek Team

June 21, 2026

George is an awesome salesman! I love how smooth the buying process was. He guided us step by step me and my sister would definitely do more business with him again in the future. More

by jacquelyn.manzon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Placensia
Report | Print
Jun 21, 2026 -

Toyota Walnut Creek responded

Thank you for your kind feedback, Jacquelyn! It's great to hear that George provided you and your sister with such a smooth buying experience at Toyota Walnut Creek. We truly appreciate your recommendation and look forward to assisting you again in the future! Toyota Walnut Creek Team

June 20, 2026

Excellent staff who are attentive. Blah blah blah blah blah blah blah (site says 15 word minimum) More

by pnigul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tran
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Jun 21, 2026 -

Toyota Walnut Creek responded

Thank you for your positive feedback! We’re thrilled to hear that you found our staff at Toyota Walnut Creek to be attentive. We appreciate your support and look forward to seeing you again! Toyota Walnut Creek Team

June 19, 2026

Service department never meets timing expectations. They do not email or call you to explain the results of their inspections. They do not respond to texts or phone calls. When you raise these issues t More

by jaylhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Smith, Joanna C
Report | Print
Jun 22, 2026 -

Toyota Walnut Creek responded

Thank you for taking the time to share your experience, Jay. I understand your concerns regarding the amount of time involved during your service visits, the communication of inspection findings, and your efforts to receive responses through calls and text messages. At Toyota Walnut Creek, we strive to provide attentive communication and dependable service coordination so customers receive updates and information on time. Please reach out to me directly if you would like to go over the details further. We are committed to improving how service communication, follow-up, and scheduling expectations are handled. Sincerely, Irina Ellis |GM| irinaellis@toyotawc.com

June 15, 2026

It’s a friendly place. Its a busy place but staff able to accommodate customers in a very good way. More

by Jm
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jun 15, 2026 -

Toyota Walnut Creek responded

Thank you for your kind words, Jm! We’re thrilled to hear that you found Toyota Walnut Creek to be a friendly and accommodating place, even during our busy times. We appreciate your support and hope to see you again soon! Toyota Walnut Creek Team

June 14, 2026

Our salesperson, Sam, was very calm, low key, efficient & professional. No pushy salesmanship. Just straightforward offering options for us to decide on. Made the process palatable. More

by Micacreek_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jun 14, 2026 -

Toyota Walnut Creek responded

Thank you for your review, Mica! It's wonderful to hear that Sam provided you with a calm and professional experience at Toyota Walnut Creek. We strive to make the car-buying process as straightforward as possible, and we're glad you felt supported without any pressure. We appreciate your feedback and look forward to seeing you again! Toyota Walnut Creek Team

June 14, 2026

Smooth process, trustworthy staff and solid ownership. Toyota Walnut Creek makes a stressful process, fun and easy! More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Joanna C
Report | Print
Jun 14, 2026 -

Toyota Walnut Creek responded

Thank you for your positive review, Austin! It's fantastic to hear that you found the process smooth and our staff trustworthy. At Toyota Walnut Creek, we strive to make every experience enjoyable. We appreciate your kind words and hope to see you again soon! Toyota Walnut Creek Team

June 10, 2026

Jon & Alex were very courteous & helpful in completing the lease. It’s been awhile since I have had a new car and they made the process easy and understandable for me. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Sciacqua, Alex
Report | Print
Jun 10, 2026 -

Toyota Walnut Creek responded

Thank you for your kind words, Chris! We’re pleased to hear that Jon and Alex provided you with courteous and helpful service during your lease process at Toyota Walnut Creek. Our team strives to make every experience as easy and understandable as possible. We look forward to seeing you again soon! Toyota Walnut Creek Team

June 08, 2026

Sean worked hard to get me the car I wanted at the price that worked for me More

by Tmseeno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean S, Joanna C
Report | Print
Jun 08, 2026 -

Toyota Walnut Creek responded

Thank you for your kind words! We're thrilled to hear that Sean was able to help you find the perfect car at the right price. At Toyota Walnut Creek, we strive to provide excellent service, and it's great to know that Sean made a positive impact on your experience. We look forward to assisting you again in the future! Toyota Walnut Creek Team

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