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Toyota Walnut Creek

Walnut Creek, CA

4.1
139 Reviews

2100 N Broadway

Walnut Creek, CA

94596

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Showing 139 reviews

November 08, 2019

I pass at least 2 Toyota dealerships to go to Walnut Creek Toyota (I live in Antioch). They take care of my needs from purchase (I purchased 3 vehicle from them) to service. They don’t try to make you p More

by EdwardsRav4
Recommend Dealer
Yes
Employees Worked With
Jeanette Jeffery, Aaron Robinson
Nov 08, 2019 -

Toyota Walnut Creek responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, - Toyota Walnut Creek Team

November 08, 2019

Great Place To Buy A Car Danny and Nicole were both great. We never felt rushed and they answered all our questions. So much better than the experience we had with the Del G More

by PokerSmitty300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Thomas and Nicole Lien
Nov 10, 2019 -

Toyota Walnut Creek responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Toyota Walnut Creek Team

October 25, 2019

No haggling needed with internet sale. As we was driver home from out of town, we decided to drop by and meet Deven without appointment. Yet in 15 minutes we are on t More

by ntnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deven Wrights
Oct 28, 2019 -

Toyota Walnut Creek responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - Toyota Walnut Creek Team

September 21, 2019

Smooth sailing car purchase experience Our salesman, Chris Jordan, was straightforward, knowledgeable, and did everything possible for us to get the Avalon we wanted. He even drove the car More

by goodtogo
Recommend Dealer
Yes
Employees Worked With
Chris Jordan
Sep 22, 2019 -

Toyota Walnut Creek responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Regards, The Toyota of Walnut Creek Team

September 19, 2019

great service, knowledgeable, and trustworthy representative (Bryan Saba) was knowledgeable and really patient. I had trouble deciding between interior colorway and exterior paint, but he let me t More

by jaycee6781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bryan saba
Sep 22, 2019 -

Toyota Walnut Creek responded

Jaycee, we love hearing about customers who have a great experience at our dealership and we are glad you are one of them! We know that leasing a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, The Toyota of Walnut Creek Team

September 19, 2019

Great Service! Service Department staff has always been great to work with. They're best described as energetic, enthusiastic, professional, courteous, concerned, t More

by Gary Pforr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Paderangas
Sep 22, 2019 -

Toyota Walnut Creek responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you in the future. Regards, The Toyota of Walnut Creek Team

September 10, 2019

Satisfaction guaranteed Personnel professional and helpful. Work done on time and well done. Was met when I arrived and kept informed as the process was brought to completi More

by blococo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valencia
Sep 11, 2019 -

Toyota Walnut Creek responded

We are pleased to read that our team was able to provide such a welcoming visit! Please come back to see us again anytime. Regards, The Toyota of Walnut Creek Team

September 07, 2019

Walnut Creek Toyota I had a no hassle experience at Walnut Creek Toyota. The sale manager that I worked with went out of his way to find the truck that I wanted. I purc More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shockwa Sciacqua, Jeannette Jeffery, Jason Mah
Sep 08, 2019 -

Toyota Walnut Creek responded

Jim, thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, The Toyota of Walnut Creek Team

September 05, 2019

Tire issue I notified my tier issue almost in my past services and it was not fixed. But in last service they said your tier are gone and need to replace and i e More

by Vikas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Robinson
Sep 08, 2019 -

Toyota Walnut Creek responded

Vikas, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Regards, Brad Barnett |GM| Bradbarnett@toyotawc.com

September 05, 2019

Rav4 Purchase Purchasing a car at Walnut Creek Toyota, is the best car buying experience I've ever had. My wonderful salesman, Kevin Frazier, Sr. stayed with me th More

by slgray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Frazier, Sr.
Sep 08, 2019 -

Toyota Walnut Creek responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Toyota of Walnut Creek Team

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