Toyota Walnut Creek
Walnut Creek, CA
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Friendly then quick car return I bought my Prius in 2016 by calling their internet sales department then got great help and a low price on a used Prius C. Dec 2019 I just brought t I bought my Prius in 2016 by calling their internet sales department then got great help and a low price on a used Prius C. Dec 2019 I just brought the car in for service; which for a Prius is just a fluids and safety test, not even an oil change. Robert arrived quickly at my car and was friendly and efficient at checking me in. He fulfilled his plan to return my car by noon. More
Patient and courteous sales rep The sales rep located the vehicles we inquired about and showed us every vehicle we wanted to see and compare. It took us a while to make a decision, The sales rep located the vehicles we inquired about and showed us every vehicle we wanted to see and compare. It took us a while to make a decision, but he was patient with us and let us make up our mind without any pressure or rush. It was a pleasant experience. More
Nicole is a great sales manager who made the experience really good. She was polite and answered all the questions I had about the vehicle purchase. I really appreciate her help and kindness. really good. She was polite and answered all the questions I had about the vehicle purchase. I really appreciate her help and kindness. More
Great Place To Buy A Car Danny and Nicole were both great. We never felt rushed and they answered all our questions. So much better than the experience we had with the Del G Danny and Nicole were both great. We never felt rushed and they answered all our questions. So much better than the experience we had with the Del Grande Dealer Group (dgdg). More
I pass at least 2 Toyota dealerships to go to Walnut Creek Toyota (I live in Antioch). They take care of my needs from purchase (I purchased 3 vehicle from them) to service. They don’t try to make you p Creek Toyota (I live in Antioch). They take care of my needs from purchase (I purchased 3 vehicle from them) to service. They don’t try to make you pay for service that isn’t necessary. More
No haggling needed with internet sale. As we was driver home from out of town, we decided to drop by and meet Deven without appointment. Yet in 15 minutes we are on t with internet sale. As we was driver home from out of town, we decided to drop by and meet Deven without appointment. Yet in 15 minutes we are on the way test driving the car. Deven explained clearly all services sale and the car features. More
Smooth sailing car purchase experience Our salesman, Chris Jordan, was straightforward, knowledgeable, and did everything possible for us to get the Avalon we wanted. He even drove the car Our salesman, Chris Jordan, was straightforward, knowledgeable, and did everything possible for us to get the Avalon we wanted. He even drove the car to our home and gave me a rundown of the features for over an hour. He was courteous and wanted us to be satisfied on all counts. More
Great Service! Service Department staff has always been great to work with. They're best described as energetic, enthusiastic, professional, courteous, concerned, t Service Department staff has always been great to work with. They're best described as energetic, enthusiastic, professional, courteous, concerned, timely, and "close the loop" with a follow-up to ensure I'm satisfied. Also, they back each other up to ensure that the customer service process is fluid, without any confusion or delays. In my last visit, "Brooks" fulfilled all of these qualities, just as his just as he and his fellow service managers have during previous visits. Gary Pforr Toyota Customer More
great service, knowledgeable, and trustworthy representative (Bryan Saba) was knowledgeable and really patient. I had trouble deciding between interior colorway and exterior paint, but he let me t representative (Bryan Saba) was knowledgeable and really patient. I had trouble deciding between interior colorway and exterior paint, but he let me think about it without pressure. He drove me to various lots to look for the different color combinations that I was interested in. He also guided me to the best fit package (leasing a gas model Corolla) since I wasn't in the market for a long term purchase.representative (Bryan Saba) was knowledgeable and really patient. I had trouble deciding between interior colorway and exterior paint, but he let me think about it without pressure. He drove me to various lots to look for the different color combinations that I was interested in. He also guided me to the best fit package (leasing a gas model Corolla) since I wasn't in the market for a long term purchase. More
Satisfaction guaranteed Personnel professional and helpful. Work done on time and well done. Was met when I arrived and kept informed as the process was brought to completi Personnel professional and helpful. Work done on time and well done. Was met when I arrived and kept informed as the process was brought to completion. More

