Toyota West Mobile

I have a complain about your costumer service in palmers Toyota superstore at mobile Alabama the salesman Chris d was nice with me but the officer Colton that sign the contract, he was the problem . on marc Toyota superstore at mobile Alabama the salesman Chris d was nice with me but the officer Colton that sign the contract, he was the problem . on march 29 2013, the officer Colton Sims that sing the contract for stock number:34394b, whit me told me that the used car I am buying was in good condition and they check everything is my responsibility if something happen after I left the dealer but I tell you that he lie to me, the car was bad brake rotors all four the second day after the purchased. and the transmission fail after only 3 weeks. I talk to the lien holder bank Santander consumer usa and they said the dealer should fix it because was less than 30 days and the car has bad rotors and bad transmission. that officer was bad person. after that I call the officer and he said that he will not do anything to help me because was used and as is no warranty even less than 30 days. well I will not refer anybody to such dealer. More

Bought my 2013 Toyota Camry from Dawn and she was very pleasant to deal with and I got a great price and great service from her. She made sure that the car was right for me and got me in the exact Camry I pleasant to deal with and I got a great price and great service from her. She made sure that the car was right for me and got me in the exact Camry I was searching for. Great Experience all the way around and I will recommend her and this dealership to my family and friends. More

David is the best. we bought a new prius c and two weeks later came back for a prius v! They went out if their way to make us happy! Wouldn't ever use anyone else! Thanks David for all your hard work! It th later came back for a prius v! They went out if their way to make us happy! Wouldn't ever use anyone else! Thanks David for all your hard work! It the best! More

Recently purchased my New 2012 Toyota 4Runner from the Internet Sales Department and was pleased with the quick responses and answers to all my questions as well as a great price! Matthew Aria had my new Internet Sales Department and was pleased with the quick responses and answers to all my questions as well as a great price! Matthew Aria had my new 4Runner ready to go and the paperwork took less than 45 minutes to complete. Will recommend this dealership to my friends and family. More

The selling price of the car was about the same as other dealerships but there is no service after the sale at Palmers Toyota dervice department. This is the most unprofessional service department that I ha dealerships but there is no service after the sale at Palmers Toyota dervice department. This is the most unprofessional service department that I have ever experienced at a Toyota dealership. This dealership needs new manager in their service department. They refuse to perform factory warranty repairs. Do not take your car there for service. Take your vehicle to any of the other Toyota dealerships in the Mobile/Daphne area for service work. Do yourself a favor and avoid all of the hassle at Palmers Toyota service department. Toyota is a good product but take your business elsewhere for service. Palmers service department is a disgrace to the Toyota name. More

My buying experience was great at this dealership because I was able to do most of the buying process online with the internet managers Ryan Cox and Sean Jadwin who were very upfront with their prices and ve I was able to do most of the buying process online with the internet managers Ryan Cox and Sean Jadwin who were very upfront with their prices and very prompt with all of my inquiries. Would return for future purchase due to the fact that buying my New 2012 Camry was the easiest car buying experience I have had in years. More