Toyota West Mobile
Mobile, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Cameron was very attentive treated me very well. The curtesy car driver was attentive and very friendly. He took me home and came back to get me. Everything was taken care of on my car!! The curtesy car driver was attentive and very friendly. He took me home and came back to get me. Everything was taken care of on my car!! More
My experience with Palmer Toyota was fair (2 out of 5 stars). About two weeks ago, I dropped my car off for needed maintenance, including a tune-up, windshield wipers, brakes, and rotors. After spending stars). About two weeks ago, I dropped my car off for needed maintenance, including a tune-up, windshield wipers, brakes, and rotors. After spending approximately $1,000 and receiving my vehicle back, I immediately noticed that it sounded worse than it did before I brought it in. I contacted my service representative, who advised me to bring the vehicle back for further inspection. After evaluating it again, they replaced a pulley and performed a few additional repairs, which cost me another $1,150. Unfortunately, when I picked up my car the second time, it sounded even worse than before. At this point, it feels and sounds like my car is about to fall apart. While I understand that my vehicle is a 2011 Toyota Camry, I have always taken great care of it and stayed consistent with routine maintenance. In total, I have spent over $2,000, and I am extremely disappointed with the results. This is not the level of service I have come to expect from Toyota. Every time I start my car now, I feel frustrated because it should not be running and sounding this poorly after two service visits and significant repair costs. Perhaps I should have taken my vehicle elsewhere. I am very dissatisfied with this experience and hope Palmer Toyota will take my concerns seriously. Very Frustrated, Letitia Norwood More
Dealership was ok, salesperson was good, overall service was terrible, not pleased with business personnel was terrible, not pleased with business personnel More
They do the job right the first time and on time. . They do not try to upsale you with things you do not need. . They do not try to upsale you with things you do not need. More


