
Toyota West
Columbus, OH
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Brian went the extra mile on my purchase of new Tundra.I would definitely buy from him again.Very helpful.Took a lot of time to make sure I knew how to use all the functions on the truck. would definitely buy from him again.Very helpful.Took a lot of time to make sure I knew how to use all the functions on the truck. More
This is the second vehicle we have purchased from Toyota West, and I cannot see any reason to go elsewhere. The entire staff was very helpful and welcoming. Unlike many other dealers which I have visited; t West, and I cannot see any reason to go elsewhere. The entire staff was very helpful and welcoming. Unlike many other dealers which I have visited; they were polite, pressure-free, and very competent in their work. More
Freddy contacted me via email in response to an online inquiry. Throughout the process of finding a used car he not only met my budget, but also my preferences due to this location's access to many Deale inquiry. Throughout the process of finding a used car he not only met my budget, but also my preferences due to this location's access to many Dealers used car lots with Hatfield. He was and remains accessible via text and email which made the buying process very effective. Freddie and Finance Director Matt Harris made a miracle happen due to their relentless approach to working hard for me. I would highly recommend Freddy as a no an atypical salesman in terms of professionalism and personal character. More
Mark Kennedy was very knowledgeable and accommodating as to what we were looking for. He took time with us and allowed us time to make our decision without a lot of pressure. We are happy with the price to what we were looking for. He took time with us and allowed us time to make our decision without a lot of pressure. We are happy with the price and the car. More
Bill was so friendly when he had to take me home and then pick me up again while my car was being worked on. The loveliest man and such great stories! pick me up again while my car was being worked on. The loveliest man and such great stories! More
Chad Sothard was excellent to work with during this process. I received an excellent price, with excellent service and communication all along the way. Thanks! process. I received an excellent price, with excellent service and communication all along the way. Thanks! More
The price was the best for a used Honda Odessy that we found on the internet. They had the car ready for a test drive when we got there. It did take a bit longer than I would have liked to get all the p found on the internet. They had the car ready for a test drive when we got there. It did take a bit longer than I would have liked to get all the paperwork taken care of. We found a chip on the front window, it took a few phone calls to take care of it, but it was taken care of eventually. More
One of the most pleasant buying experiances ever. Chad treated me like family. He was extremely patient with my busy work schedule and worked to get the best deal on the truck I have been wanting. It took treated me like family. He was extremely patient with my busy work schedule and worked to get the best deal on the truck I have been wanting. It took some doing but he jumped thru every hurdle and got it done with a smile. If anyone is in the market for a vehicle, definately see Chad. I hope the service will be just as friendly and hard working. More
We went in initially to look at a used car. After walking through the new car showroom and meeting Robert Smart, we decided to look into a 2014 Toyota FJ Cruiser. Mr. Smart was knowledgeable, very attentive through the new car showroom and meeting Robert Smart, we decided to look into a 2014 Toyota FJ Cruiser. Mr. Smart was knowledgeable, very attentive to our individual needs and let the car sell itself. AND, incredibly patient, as we were there for over 4 hours trying to make a decision. He took the time to explain, in detail, ALL of the workings of the vehicle we were interested in, two test drives and countless questions from my wife and I. He, and the entire staff at Toyota West, took a stressful situation for us and made it into a very, very positive one. I would highly recommend purchasing a car/truck/SUV from this dealership. They know their product, they know how to treat people and the prices are great. It goes without saying that we WILL be back to purchase again in the future!! More