Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota West
Columbus, OH
1,814 Reviews
At Toyota West, we believe in providing car buyers with a first-class car-buying and vehicle-servicing experience. When you visit our Toyota dealership near Columbus, Dublin, and Grove City, Ohio, you’ll find a huge selection of new Toyota SUVs, cars, trucks, and more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,814 reviews
July 15, 2026
I know they didn't do the multi point inspection that they said they did. I don't like the people who work there, I guess service has changed and people aren't as respectful and don't listen. they said they did. I don't like the people who work there, I guess service has changed and people aren't as respectful and don't listen. More
by libbybeckley
Employees Worked With
X, mr
July 11, 2026
It was a very fast a professional experience I would definitely use the dealership again definitely use the dealership again More
by Swan5050
Employees Worked With
July 04, 2026
Dealership is great very friendly people in the service area. They are very knowledgeable about their job and they ensure customers are scheduled for correct service area. They are very knowledgeable about their job and they ensure customers are scheduled for correct service More
by Robertmlong365
Employees Worked With
Robby
July 04, 2026
Chandler took time to update us on expected service needed and addressed options for a radio/technology issue. Kudos to Chandler! - for directing conversation to me, the female owner of the car, even t needed and addressed options for a radio/technology issue. Kudos to Chandler! - for directing conversation to me, the female owner of the car, even though my husband accompanied me. I have had bad experiences at other service centers where being female led to condescending representatives and overpriced service fees. More
by nash.susan80
Employees Worked With
Chandler Inman
July 03, 2026
Exceptionally great all way around. Thank you for your amazing service. Keep up the good work Thank you for your amazing service. Keep up the good work More
by AA
Employees Worked With
July 02, 2026
The staff at Toyota West was really professional and took care of me. I have bought four or five automobiles from Chris Wells. He does an excellent job. I can’t thank you enough as well as the sales manager care of me. I have bought four or five automobiles from Chris Wells. He does an excellent job. I can’t thank you enough as well as the sales manager and finance. More
by Steve
June 24, 2026
Everyone at the dealership I talked with were very nice. Was able to get the car I liked that had all the options I wanted. I highly recommend this dealership. Was able to get the car I liked that had all the options I wanted. I highly recommend this dealership. More
by K Childers
Employees Worked With
Cameron Williams sales; Nick in Finance
June 15, 2026
Best Dealer to buy car it's my time for Toyota and I like it like it More
by Shinahesheban
Employees Worked With
