Toyota West
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had an excellent experience working with Ahned Mansour at Toyota West. He is extremely friendly, honest, professional, and genuinely helpful. He goes above and beyond to make sure everything is clear and at Toyota West. He is extremely friendly, honest, professional, and genuinely helpful. He goes above and beyond to make sure everything is clear and that you get the best possible service. He is very responsive, trustworthy, and truly cares about his customers. I highly recommend working with him—you’ll definitely be in great hands! More
We’ve come here with family cars for years, but my daughter worked with CJ yesterday and he: 1) Couldn’t provide me with any time estimates 2) Gave no updates on status of the vehicle AND MOST IMPO daughter worked with CJ yesterday and he: 1) Couldn’t provide me with any time estimates 2) Gave no updates on status of the vehicle AND MOST IMPORTANTLY 3) Charged me for an oil change and tire rotation that never occurred. The manager had to refund me to fix his work. Do NOT work with CJ if you can help it. More
Toyota West Service, I had my appointment yesterday. Bryan my service advisor is always on top of my Rav 4 2015 needs. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) cou Bryan my service advisor is always on top of my Rav 4 2015 needs. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) courtesy is a service perk, the gentleman are kind and genuine. The car cleaning is stellar ask your service advisor it is well worth it's cost. I love my Toyota West!!! More
I know they didn't do the multi point inspection that they said they did. I don't like the people who work there, I guess service has changed and people aren't as respectful and don't listen. they said they did. I don't like the people who work there, I guess service has changed and people aren't as respectful and don't listen. More
It was a very fast a professional experience I would definitely use the dealership again definitely use the dealership again More
Dealership is great very friendly people in the service area. They are very knowledgeable about their job and they ensure customers are scheduled for correct service area. They are very knowledgeable about their job and they ensure customers are scheduled for correct service More
Chandler took time to update us on expected service needed and addressed options for a radio/technology issue. Kudos to Chandler! - for directing conversation to me, the female owner of the car, even t needed and addressed options for a radio/technology issue. Kudos to Chandler! - for directing conversation to me, the female owner of the car, even though my husband accompanied me. I have had bad experiences at other service centers where being female led to condescending representatives and overpriced service fees. More
Exceptionally great all way around. Thank you for your amazing service. Keep up the good work Thank you for your amazing service. Keep up the good work More
The staff at Toyota West was really professional and took care of me. I have bought four or five automobiles from Chris Wells. He does an excellent job. I can’t thank you enough as well as the sales manager care of me. I have bought four or five automobiles from Chris Wells. He does an excellent job. I can’t thank you enough as well as the sales manager and finance. More
Everyone at the dealership I talked with were very nice. Was able to get the car I liked that had all the options I wanted. I highly recommend this dealership. Was able to get the car I liked that had all the options I wanted. I highly recommend this dealership. More











