
Toyota West
Columbus, OH
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Over the past 6 months I evaluated many 1/2 ton trucks to tow a potential camping trailer asking many questions becoming a real pain in the neck for many car salesmen within my area. Chad Southard of Toyota tow a potential camping trailer asking many questions becoming a real pain in the neck for many car salesmen within my area. Chad Southard of Toyota West was extremely responsive, courteous, and responded to me quickly even on his days off from the dealership. He is a straight shooter, doesn't try to oversell you, and does everything to ensure you are making the correct choice for you needs in a vehicle. Although I didn't choose a Tundra for my needs I would not hesitate to contact Chad for a future Toyota purchase. Thanks Chad! More
My salesman left me high and dry with no one to deliver my used car to me. The finance man came out to my car with me. The tags needed to be put on. David Moore stepped in and took care of the delivery. my used car to me. The finance man came out to my car with me. The tags needed to be put on. David Moore stepped in and took care of the delivery. He was awesome......great personality and very helpful. I am writing a letter to the dealership management regarding the other salesman. I just want to make sure David gets credit for helping me. Thank you! More
We were super impressed with Mark Kennedy at Toyota West. He new all about his product and made us feel comfortable through the whole purchase process. We would highly recommend Mark Kennedy at Toyota West! He new all about his product and made us feel comfortable through the whole purchase process. We would highly recommend Mark Kennedy at Toyota West! More
I love that I can go to work while I am waiting on my car. This is a great services and I have even told my co worker that he can have them take him to back work while he waits on his repairs. car. This is a great services and I have even told my co worker that he can have them take him to back work while he waits on his repairs. More
Salesman and dealership gave a good trade in on previous vehicle. They were very courteous and pleasant. Made the process of purchasing the vehicle very expedient (i.e. paperwork). The salesman had a great vehicle. They were very courteous and pleasant. Made the process of purchasing the vehicle very expedient (i.e. paperwork). The salesman had a great personality. I would recommend them to friends and family. More
Bill was friendly efficient and professional. 5 stars for Toyota West. Bill assisted me with my car issue and then instructed me on how to better care for my avalon in the future. Toyota West. Bill assisted me with my car issue and then instructed me on how to better care for my avalon in the future. More
Gary Beck listned to my needs and helped find a car that suited my needs. I did not feel pressured into buying a new car and was given an ample amount of time to make my decision. The price for the 2011 Toy suited my needs. I did not feel pressured into buying a new car and was given an ample amount of time to make my decision. The price for the 2011 Toyota Corolla I purchased was very fair and I did not feel that the car was over priced. I bought the car I traded in for my new car at Toyota West with Gary Beck and will come back for all of my automotive needs. More
Mark was very friendly and personable from the moment he held the door for us on our way in to the dealership. We could tell immediately that he was a straight shooter, and was very upfront and honest. We c held the door for us on our way in to the dealership. We could tell immediately that he was a straight shooter, and was very upfront and honest. We could tell he had our best interest in mind when he asked if I was about to graduate college, and mentioned that there would be discount because of that. He was very knowledgable about the car we were interested in, and could add his own personal experience with hybrid cars, as he himself also owns one. He walked us through the whole process in a timely manner, and patiently answered all of our questions (and we definitely had alot of those!) Mark was an excellent guide through the leasing process, and made us both feel very comfortable with our decision. At the end of the night, after the dealership was closed up for the day, Mark helped me set up my first service appointment.He had clocked out and was working on his own time at this point. He walked us out to the car and sat in with us as he explained some last minute details and information, and then kindly sent us on our way. He did a great job, and I am so happy he was the one to help us out with our decision to lease a new car. More
I had a great experience at Toyota West. Chad worked with me on price and he did not have my exact car on their lot so Chad arranged for a dealer swap and got the exact car that I wanted at a good price with me on price and he did not have my exact car on their lot so Chad arranged for a dealer swap and got the exact car that I wanted at a good price, What more can you ask for? More