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Toyota West

Columbus, OH

4.7
1,758 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,758 reviews

January 17, 2014

Over the past 6 months I evaluated many 1/2 ton trucks to tow a potential camping trailer asking many questions becoming a real pain in the neck for many car salesmen within my area. Chad Southard of Toyota More

by campernewbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Southard
January 17, 2014

My salesman left me high and dry with no one to deliver my used car to me. The finance man came out to my car with me. The tags needed to be put on. David Moore stepped in and took care of the delivery. More

by IlDivoLady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Moore
January 16, 2014

We were super impressed with Mark Kennedy at Toyota West. He new all about his product and made us feel comfortable through the whole purchase process. We would highly recommend Mark Kennedy at Toyota West! More

by kindness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
January 16, 2014

I love that I can go to work while I am waiting on my car. This is a great services and I have even told my co worker that he can have them take him to back work while he waits on his repairs. More

by skgunn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Finn
January 16, 2014

Salesman and dealership gave a good trade in on previous vehicle. They were very courteous and pleasant. Made the process of purchasing the vehicle very expedient (i.e. paperwork). The salesman had a great More

by kendrik3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sanders
January 15, 2014

This was such a great place and good people and I'm glad I came. Billy was honest and I was very happy that I went there More

by natalield97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Sanders
January 15, 2014

Bill was friendly efficient and professional. 5 stars for Toyota West. Bill assisted me with my car issue and then instructed me on how to better care for my avalon in the future. More

by rnpeeples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
January 14, 2014

Gary Beck listned to my needs and helped find a car that suited my needs. I did not feel pressured into buying a new car and was given an ample amount of time to make my decision. The price for the 2011 Toy More

by ntriplett84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Beck
January 12, 2014

Mark was very friendly and personable from the moment he held the door for us on our way in to the dealership. We could tell immediately that he was a straight shooter, and was very upfront and honest. We c More

by aworch10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
January 12, 2014

I had a great experience at Toyota West. Chad worked with me on price and he did not have my exact car on their lot so Chad arranged for a dealer swap and got the exact car that I wanted at a good price More

by paulsullivan507679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sothard
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