Toyota West

Bill is always helpful and gets me to my location on time, every time. It is very beneficial to have such a great dealership around the corner. Thanks, Becky time, every time. It is very beneficial to have such a great dealership around the corner. Thanks, Becky More

Will took time to show and explain the options on the tocoma truck,also all of our questions were answered to our satisfaction great guy to work with. Ricky took care of all the paper work so there was tocoma truck,also all of our questions were answered to our satisfaction great guy to work with. Ricky took care of all the paper work so there was no work, surprises, or problums for us. Nick gave us the deal that we asked for as soon as we offered it. GREET BUYING EXPERIENCE ! thanks guys. Frank More

I called several dealers when researching the 2013 RAV4 XLE that I purchased from Toyota West. Mark Kennedy answered all of my questions thoroughly and accurately. One question involved his having to fol XLE that I purchased from Toyota West. Mark Kennedy answered all of my questions thoroughly and accurately. One question involved his having to follow up with a return call. He did so promptly and answered my question. He was able to offer a tentative price range over the phone (after conferring with a supervisor) which was contingent on the condition of my trade in. I set up an appointment to meet with him two days later. He had a solid knowledge of the product and was very thorough in both demonstrating the vehicle's amenities and took us on an excellent test ride. His personality inspired confidence and trust and at no time did I feel pressured to make a decision. I would not hesitate to recommend contacting Mark Kennedy to anyone who was considering purchasing either a new or used car. More

Was at Toyota West for service. Service personnel were very knowledgeable and professional. Would recommend this dealership and would use their service center again if needed. very knowledgeable and professional. Would recommend this dealership and would use their service center again if needed. More

Bill is friendly and personable and ready to shuttle me to work as well as pick me up once my car maintenance is completed. The shuttle service is a nice feature that Toyota West has for the busy professio to work as well as pick me up once my car maintenance is completed. The shuttle service is a nice feature that Toyota West has for the busy professional instead of sitting in the waiting room for the car or even renting for the day. More

I made an error in an appointment and showed up on the wrong day. Bill and John were so kind... even though they had a full day booked, they were able to help me out and complete my oil change for me. The wrong day. Bill and John were so kind... even though they had a full day booked, they were able to help me out and complete my oil change for me. The best part is that they were happy to help me and and didn't make me feel like my error was an inconvenience (even though it was!). Thank you, Bill and John. You guys give customer service a good name. Thank you to the person who had to get stuck doing my oil change, too. More

I got the truck I wanted for the price I wanted and I was very pleased with used car salesperson and rest of the Toyota west crew. Thank you very pleased with used car salesperson and rest of the Toyota west crew. Thank you More

Billy greeted us early on the lot. We told him what we wanted and he got it even though it was at another lot. He walked us through the process and was very professional and very friendly. He made sure w wanted and he got it even though it was at another lot. He walked us through the process and was very professional and very friendly. He made sure we had everything we needed and was efficient about it! The finance office helped us to find a great rate and we left with the car in just a couple of hours of entering the lot. More

Helpful in making selection of cars, provide good pros and cons when making purchase decisions. Would recommend billy to friends when purchasing cars. Thanks for a good experience. and cons when making purchase decisions. Would recommend billy to friends when purchasing cars. Thanks for a good experience. More

My wife and I are very pleased with the purchase of the 2007 Chevy Trailblazer. Our salesman " JT " was very helpful, courteous and did not try to rush us. We looked at and tried several different vehicles 2007 Chevy Trailblazer. Our salesman " JT " was very helpful, courteous and did not try to rush us. We looked at and tried several different vehicles before settling on this one. It was all done in a reasonable time and professionally. We also purchased another vehicle from this lot and salesman earlier this year. We would gladly recommend this dealership and salesman to anyone. Thank You. More