Toyota West

My son, who had bought 2 cars from Toyota West, strongly recommended this dealership to us when we needed to turn in our leased car. We had leased the car in New York State but moved to Ohio in late October recommended this dealership to us when we needed to turn in our leased car. We had leased the car in New York State but moved to Ohio in late October 2012. I called Toyota and talked to Nick, who made an appointment with us. When we arrived Greg King met with us. He was very helpful, answered all of our questions and made us feel comfortable in discussing the leased vehicle and in checking out another Toyota. He showed us a new 2014 model and a Toyota of the current year. He was helpful in comparing prices and he and Nick conferred about lowering the monthly lease rate when we said we'd like to keep the cost as near the current payment level as possible. The decision on a price that we could afford made us feel that these fellows really wanted to help their clients as much as possible, and were not just in the business to 'sell cars.' We lived outside the U.S. for 38 years before retiring and returning to NY State. The first car we bought was a Toyota...and we have never owned any car but a Toyota since 1993. We found that Toyota West personnel were as helpful and caring as possible. We have kept returning to Toyota for a car because we have found the company and the folks who work there are interested in clients and eager to help them make the best decision for their vehicle needs. I am the driver in our family and appreciated the fact that all the people who work at Toyota West are cheerful, helpful and interested in doing their best job for each customer. We chose Toyota West because we felt that it is dependable. And we found that we were right...The Toyota company has been our choice for cars because we found we could depend on the company, and the folks who work in any Toyota dealership, to carry through on their promises. We especially appreciated Greg King's kindness and knowledgeable assistance in our leasing a new Toyota. He rates as tops--number 10-- in our opinion and Toyota West is fortunate to have his kind of concerned care for customers. (Mrs.) Dorothy D. Meyerink More

I was in the market for a new car and at the very beginning, was truly not sure at all of how to go about it. I was especially weary of walking into a dealership. Toyota West was the first dealersh beginning, was truly not sure at all of how to go about it. I was especially weary of walking into a dealership. Toyota West was the first dealership I interacted with in my search process. Even after an excellent sales day just the day before, I was offered help from Charles "Herb" Holler soon after entering the dealership. Since it was early in my car search process, I was not ready to purchase that day, but Herb still took the time to take me on a no-pressure test drive, and working with his manager, gave a fair pricing on a model of Toyota I was considering. I very much appreciated not being pressured to seal the sale that day. As my research continued, in the end I did not purchase a Toyota. But if in the future I consider a Toyota again, I would definitely check in with Toyota West. More

Great people and great buying expereince. I really felt comprotable while working with sales staff. They answered all of my questions with honest straight forward responses. I am really happy I bought my c comprotable while working with sales staff. They answered all of my questions with honest straight forward responses. I am really happy I bought my car here. More

Exceptional service. Saleman displayed genuine concern and was very informative, patient and kind. All additional requests were accomodated and installed. Vehicle was ready within time frame promised. and was very informative, patient and kind. All additional requests were accomodated and installed. Vehicle was ready within time frame promised. More

Had a great experience with Toyota West and dealer James Holland. I did not feel pressured or rushed. I really have a great experience! And I have enjoyed my car! Holland. I did not feel pressured or rushed. I really have a great experience! And I have enjoyed my car! More

They were very friendly and accomodating. They tried their best to have the car available that I wanted to see. They also made sure any problems identified were repaired to my satisfaction. their best to have the car available that I wanted to see. They also made sure any problems identified were repaired to my satisfaction. More

I am very happy with my experience with Toyota West. Chad was very helpful when it came to trying to find the right car for me and keeping it in the price range I was looking for. The entire staff was Chad was very helpful when it came to trying to find the right car for me and keeping it in the price range I was looking for. The entire staff was very friendly and made my father and I feel comfortable while looking at cars and waiting during the purchasing process. I will definitely recommend Toyota West to everyone I know looking for a vehicle. More

Mark is an excellent salesman. He clearly understood what we wanted and the price range we were targeting. He stayed extended hours to make sure that everything was taken care of well in advance of the deliv we wanted and the price range we were targeting. He stayed extended hours to make sure that everything was taken care of well in advance of the delivery of the vehicle. This saved us a lot of time later. He is a trustworthy person who is straightforward and honest. We really appreciated his service. More

I only planned to test drive a few cars (I did do that), but David Moore narrowed it down quick. He seemed to know the right car for me before I did. He was not pushy he just showed the features and after a but David Moore narrowed it down quick. He seemed to know the right car for me before I did. He was not pushy he just showed the features and after awhile I decided this was the car for my wife and I. More

Dave did a great job and even came in on his day off to complete my lease. It was a very positive experience and I would recommend Toyota West to my friends. complete my lease. It was a very positive experience and I would recommend Toyota West to my friends. More