
Toyota West
Columbus, OH
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I actually just stopped by to start my shopping process. I had a vehicle that I wanted to trade in that had negative equity, and knew I would have trouble finding a good payment. Before I even looked at a v I had a vehicle that I wanted to trade in that had negative equity, and knew I would have trouble finding a good payment. Before I even looked at a vehicle, Mark had me in the office to make sure what would be "do-able" within my desired payment. He took great care of me, stayed two hours after the dealership was closed, walked me through everything step by step, showed me how to sync my phone with the car and how everything worked before I left, and above all, made me feel like he actually cared. More
I began my purchase on line. Mike Schroeder (salesman) was very attentive to my needs. We went to the dealership the next morning. We were dead set on getting a Toyota Corolla. Mike gathered our informati was very attentive to my needs. We went to the dealership the next morning. We were dead set on getting a Toyota Corolla. Mike gathered our information and began the process. The entire time he was keeping us posted where we were at in the car selection process. Mike went the extra mile to show me that I could get the Camry for the same price as the Corolla. I felt he went the extra mile to make sure I was aware of all my options that fell into the budget area I was looking to get into. He already had a sale but went the extra effort to make sure I had all my available options in front of me to make an informed decision. After the sale he spent all the time we needed to show us the features of the vehicle and to answer every question we had. Mike Schroeder and Toyota West have gained a new customer for life...not to mention I will recommend them to everyone I know looking for a new or used vehicle. More
I applied online to lease a new Camry, David very prompt responded and went over what I was looking for and what I could afford. I asked to see if I could also get approved to buy the car b/c I was still u responded and went over what I was looking for and what I could afford. I asked to see if I could also get approved to buy the car b/c I was still unsure which way I wanted to go. David and his manager were very helpful. I dont have the best credit and they were able to get me approved and work with me to find a payment I could afford. My parents are looking for a new car and I plan to insist they come here first. Overall a excellent experience, David even made popcorn for my Girlfriend, which she said was delicious! Thanks Again Toyota West More
We came to the dealership very close to closing, and everyone was still very pleasant. They were busy, and still took enough time with us, answered all of our questions and more, helped us get the pric everyone was still very pleasant. They were busy, and still took enough time with us, answered all of our questions and more, helped us get the price we needed, and even helped set up our car's special features! Zach was great! More
I just purchased my first car from Toyota West a couple weeks ago, and I couldn't be happier! I visited a few dealerships and did a lot of online shopping when I came by the prices at Toyota West...they bl weeks ago, and I couldn't be happier! I visited a few dealerships and did a lot of online shopping when I came by the prices at Toyota West...they blew everyone else out of the water. I called to look at a specific car and Chad Sothard was the one who helped me. He was definitely a breath of fresh air. He wasn't pushy about upselling like other dealers were. He seemed like he was one of those associates who really wanted to help me get the exact car/deal I was looking for. Everything fell into place wonderfully and he took the time to explain everything he was doing. I would recommend him to anyone who wants straight answers, great salemanship, and a friendly/genuine personality! More
I and my wife purchased a Toyota Camry at Toyota West Columbus OH a week ago, I wanna say the experience is wonderful, especially David Seaman, he is very good person with smile , he treat me very friend Columbus OH a week ago, I wanna say the experience is wonderful, especially David Seaman, he is very good person with smile , he treat me very friendly. He gave me a very nice price and no any hassle. I do know some saleman at some dealer looks very angry if you don`t want to buy. But he isn`t. He does work very hard and gave me a very good impression. I will recommend if you wanna buy a Toyota, go to this dealer and ask David Seaman. He is new and young, his work is excellent. Initially I choose to buy Honda Accord (but the dealer service is not good to me, not very honest to me), but his service gave me a good impression (very honest and good) , and he also gave me a good price, then I changed my mind to buy Toyota Camry. I enjoy this purchase. More
Mark was a very friendly, accommodating salesman. He did not push us at all, just gave us facts about the Toyota Tundra that we were interested in. Mark was interested in who we are as people and worked to not push us at all, just gave us facts about the Toyota Tundra that we were interested in. Mark was interested in who we are as people and worked to fit us with a vehicle we would like without trying to over sell us. We traded in our 2005 Toyota Sienna (which we absolutely loved). We went to Toyota West to look at new Sienna's but were not happy with the new body changes. We told Mark that we used our Sienna several times as if it were a truck to haul things in and had talked about buying a Tundra but really was not sure if that was the direction we wanted to move in. Mark is an extremely warm human being and the absolute best sales person that I have ever had the pleasure of working with. I am so very glad that we had the opportunity to work with him and to know that he will continue to be helpful to us if we have any questions, concerns or problems in the future. Thanks Mark for a great experience! More
David Seaman answered my text to talk through the website late Friday evening 07/05/13 and was able to complete the deal Saturday 07/06/13 with the help of Sal Siano. The experience was easy and enjoyable an late Friday evening 07/05/13 and was able to complete the deal Saturday 07/06/13 with the help of Sal Siano. The experience was easy and enjoyable and will look to do more business with Toyota West in the future. More
I went to the dealership in search of leasing a car. Zach, the salesman, was extremely helpful in showing me around. He also explained many leasing questions I had. I am looking forward to doing more bu Zach, the salesman, was extremely helpful in showing me around. He also explained many leasing questions I had. I am looking forward to doing more business in the future with him. More
Charles and the sales team worked with me to get the vehicle I wanted in the budget I specified. I drove out of state to Toyota West in Columbus because of the excellent customer service. Charles kept i vehicle I wanted in the budget I specified. I drove out of state to Toyota West in Columbus because of the excellent customer service. Charles kept in touch with me throughout the process and continues to follow up about the vehicle I purchased. I'd recommend Toyota West to anyone looking to purchase a vehicle. More