Toyota West

The sales person knew our vehicle inside out & was able to answer our questions quickly & accurately. He was straight forward from the beginning to the end of our business dealings. He was friendly bu able to answer our questions quickly & accurately. He was straight forward from the beginning to the end of our business dealings. He was friendly but professional & came into the dealership on his day off to meet us to finish our transaction. We drove 800 miles to buy this truck from Dean. Our local dealerships in KC, Salina & Hutchinson knew very little about our exact truck & any specifics including that they come with a back-up camera as standard equipment. That is unacceptable. More

As soon as we saw my car on the showroom floor, we knew that was the car we wanted. Love it. Terry was excellent telling us all about the car - actually never had a sales person so detailed - I really do that was the car we wanted. Love it. Terry was excellent telling us all about the car - actually never had a sales person so detailed - I really do not think he missed anything! The only thing that could of made my experience better is if Toyota would have made my first lease payment! Still had to make a payment on my other lease:( All is well! Thanks, More

My husband and I began considering the purchase of a new Toyota to replace our 2001 Camry several months ago. We visited the nearest dealer - Toyota West - and were approached by Terry Johnson. Terry show Toyota to replace our 2001 Camry several months ago. We visited the nearest dealer - Toyota West - and were approached by Terry Johnson. Terry showed us the new Camry and the new Prius - impressive cars - but we really wanted to see and drive new Rav 4 because we'd read good things about the changes being made to that model. We thought the cargo space and passenger room would better suit our needs. At the time the 2013 Ravs were not yet in production, but Terry kept us informed as production dates got nearer and let us know when the first Rav 4 hit the Toyota West lot so we could take it for a test drive. We decided on the Rav, but since we wanted lots of options, including Entune and the onboard navigation sysytem, Terry needed to find us a car. He and the general manager at Toyota West found just the car we were looking for, swapped another dealer for the car, and delivered exactly what we were looking for. During the entire process, Terry was polite, conscientious, thorough, and considerate. Anyone we talked to or worked with at Toyota West reflected the same attitude and ethic. My husband and I were especially appreciative of this since he had to have major surgery in the midst of the process. I drove our new car home today - our third Toyota - and I can only hope that I am as satisfied with the service department at Toyota West as I have been with the sales and financing departments. More

I was nearing the end of my lease and dreading car shopping. Hate all the high pressure sales tactics etc. Went back to Toyota West, which is where I had leased before, but I was also shopping aroun shopping. Hate all the high pressure sales tactics etc. Went back to Toyota West, which is where I had leased before, but I was also shopping around at other dealerships. Toyota West was by far the easiest and most helpful. My salesperson, Michael Schroeder, answered all my questions via email, phone and text even before I stepped foot on the lot. And believe me I do research ahead of time and I had a lot of questions. Michael was genuinely interested in helping me find the best vehicle at the best price and it was clear the dealership valued and wanted my continued business. No high pressure car sales here. Just helpful people that want you to be happy with your new vehicle and buying experience when you leave. By the time I visited the dealership it was to test drive my vehicle and make the deal. I would highly recommend this dealership and in particular Michael Schroeder. Made car shopping a much more pleasant experience! More

This is the fourth vehicle that I've purchased from Toyota West. Every time I visit, I'm blown away by their superior customer service, their knowledgeable sales staff, the very quick and knowledgeabl Toyota West. Every time I visit, I'm blown away by their superior customer service, their knowledgeable sales staff, the very quick and knowledgeable service department, and the ease of every transaction! Dean, Matt, and Jeremy are awesome, and I would recommend to anyone that you visit Toyota West for your vehicle needs!! More

I love my Toyota and they made my experience an easy and great one! My next purchase will be from Toyota West for either new or used. great one! My next purchase will be from Toyota West for either new or used. More

John and I had a great experience at Toyota West. Terry Johnson was extremely knowledgeable and patient with our purchase decision. We are now proud, first-time Toyota owners. We are hoping that the Toyota Johnson was extremely knowledgeable and patient with our purchase decision. We are now proud, first-time Toyota owners. We are hoping that the Toyota brand and reliability on record will stand true and that we spend less time in the vehicle maintenance shop than we have with our other vehicles! More

I was looking for Toyota Tundra Platinum for very long time. I searched all over the web and finally I could find my new truck with Toyota West for a really good price. Dean was very helpful. He explained time. I searched all over the web and finally I could find my new truck with Toyota West for a really good price. Dean was very helpful. He explained all the features the truck has. Highley recomended dealer. More

I can't say enough about my experience at Toyota West. I have always had the stereo typical mindset about car salesman until meeting J.T.....for the first time i felt that my needs were more important than have always had the stereo typical mindset about car salesman until meeting J.T.....for the first time i felt that my needs were more important than a commission. I felt no pressure at all to make a decision on the spot. Thank you for the great service that was provided and i will be bringing my future business to you without hesitation. More

John was awesome to talk to and really understood are needs. We only had $1,776 to put down and he worked with us , the best he could. Thank you! needs. We only had $1,776 to put down and he worked with us , the best he could. Thank you! More