Toyota West

JT went out of his way to bring two differant vehicles to my location to let me test drive & inspect them. John answered any questions I had as honestly as he could, was a pleasure doing buisness with him & my location to let me test drive & inspect them. John answered any questions I had as honestly as he could, was a pleasure doing buisness with him & I highly recomend him. More

We had been to a few other Toyota dealers, and the sales person at each location did the back & forth thing to their manager to approve everything...like the salesperson didn't have their own input. But he person at each location did the back & forth thing to their manager to approve everything...like the salesperson didn't have their own input. But here at Toyota West Dean greeted us right away, and within 5 minutes had a price for us. He even had to get the car in from another dealer. He was always very nice, and professional! We would highly recommend Toyota West, & Dean! Thank you, Mike & Carolyn More

I am a return customer of Dean Mahalati and would highly recommend him. He is a customer service oriented low pressure salesperson. I am very happy with my selection of a Prius V. recommend him. He is a customer service oriented low pressure salesperson. I am very happy with my selection of a Prius V. More

Friendly environment and the sales department was willing to locate the car that fit our needs. They did not try to sell us an alternative. They were very flexible with meeting times and able to work efficie to locate the car that fit our needs. They did not try to sell us an alternative. They were very flexible with meeting times and able to work efficiently. Our process from start to finish took just under 10 days. More

It was a great experience for my wife and I. We were treated with respect and integrity, and were made to feel welcome. the car we purchased was sold at a reasonable price, and we had a good feeling ab treated with respect and integrity, and were made to feel welcome. the car we purchased was sold at a reasonable price, and we had a good feeling about the whole deal when we left. Thank you!! More

Mr. Mahalati met us while we were on the lot looking. He very politely asked if he could answer any questions we might have or if we were looking for any particuliar vehicle. He was very patient discussing very politely asked if he could answer any questions we might have or if we were looking for any particuliar vehicle. He was very patient discussing what we were wanting in a vehicle. He then ended up spending his entire afternoon working with us to look at all the different vehicles, comparing equipment,acccesories and test driving the vehicle. When we decided on the vehicle we wanted, he proceeded to get us a great price on a new Camry. This was the second new vehicle we purchased from Toyota West in the last three years. We can not say enough good things about how we were treated by Dean Mahalati (sales), Nick (management) and Ricky(finance). He even called the next day to ensure we were happy with the car. We will definitely give Toyota West an opportunity to sell us our next vehicle and highly recommend them to our family and friends. Belinda Nichols More

Always nothing but great experiences with Toyota West and Dean. My family has purchased two vehicles from Dean, and love the way he is up front with pricing, on both, the trade value and bottom line he can Dean. My family has purchased two vehicles from Dean, and love the way he is up front with pricing, on both, the trade value and bottom line he can give us on the new vehicle. He genuinely cares for his customers and shows the respect any person wants to receive, and is always there for any questions about anything.. Also great job with courtesy calls and follow ups down to the smallest details such as a bottle of touch-up paint. Hope he's still around the next time I'm ready to trade!!! More

Great service, great prices and great experience. Prices were better than anywhere i could find. The fact they will deliver the vehicle to your door makes it a no brainer. were better than anywhere i could find. The fact they will deliver the vehicle to your door makes it a no brainer. More

TERRY IS PROFESSIONAL ALL THE WAY, WE WERE TREATED WELL AND FOR THE SITUATION WE WERE IN,WE ABLE TO PURCHASE AND TOOK THE CAR HOME THE SAME NIGHT, ARRIVING AT THE SHOWROOM 15 MINUTES BEFORE THEY CLOSE. SER AND FOR THE SITUATION WE WERE IN,WE ABLE TO PURCHASE AND TOOK THE CAR HOME THE SAME NIGHT, ARRIVING AT THE SHOWROOM 15 MINUTES BEFORE THEY CLOSE. SERVICE, SALES AND FINANCE TEAM ALL "ROCKS" More

From the moment Dean met me at the door and throughout the process, this was the best experience I have ever had at a car dealership; and I have been buying cars for nearly 50 years! I met Dean for the the process, this was the best experience I have ever had at a car dealership; and I have been buying cars for nearly 50 years! I met Dean for the first time explaining my criteria, my time frame due to end of year taxes and that I would be shopping around to all the dealerships. I didn't want to negotiate with multiple levels and be pressured in any way. Dean listened very carefully, immediately found someone to test drive my trade-in and returned with his proposal for new car and trade-in value. I continued to search the other dealers experiencing multiple levels of discussions with people and it became clear to me that Dean Mahalati was my #1 choice. I called Dean to ask about the dealership and service department. Dean was very positive and thorough about Toyota West. I decided exactly what I wanted and Dean went to work throughout a 4-6 state area for my vehicle of my choice. Dean called me and gave me options and I made the decision on the phone to proceed with the order. Dean exceeded my expectations throughout the process with pricing, updates about the order, rearranging his personal plans for me. My wife could not be a part of the discussions because she was traveling out of state with family health issues. Dean was vaguely aware of these issues and yet he was very cordial and gracious with my wife and I when we came in to pick up the Avalon. This was the very first time he met my wife. I introduced them and he immediately asked about the family issues. Dean is personable, a professional, a great representative for Toyota, and one that I will recommend to everyone! I would recommend Dean Mahalati be awarded the highest possible recognition from Toyota West and the automobile industry! Sincerely, Jerry Butler More