Toyota West

I am from out of state & purchased a new SUV from Toyota West, OH. I was wow'ed with price, trade value, plus the vehicle I wanted was in stock. Dean Mahalati was excellent & professional to work w Toyota West, OH. I was wow'ed with price, trade value, plus the vehicle I wanted was in stock. Dean Mahalati was excellent & professional to work with. The vehicle was for my wife- Dean was excellent working with her on the vehicle run thru- taking the time to explain electronics & features- spent 1 hr+ reviewing. we did have one glitch & Dean worked quickly to get resolved. anyone can sell a new vehicle but, when there's an issue that what determines the good dealers from the not so good- Toyota West was good- top notch. More

I am very excited I went in expecting to get a used vehicl and came out with a new one. The two gentlement assisting me with all my questions and viewed me as a person not as "how much can you pay a mo vehicl and came out with a new one. The two gentlement assisting me with all my questions and viewed me as a person not as "how much can you pay a month". I went to another dealer and was a number before a person and did not feel that way this time. Thank you More

My wife and I leased a new Prius. Our experience at Toyota West was very gratifying, thanks to all the staff but especially to our sales rep, Mark Kennedy. We love our new eco-friendly Prius. Thanks a Toyota West was very gratifying, thanks to all the staff but especially to our sales rep, Mark Kennedy. We love our new eco-friendly Prius. Thanks a million Toyota West. More

In 1995, we bought our first Corolla from Toyota West. We were happy with our purchase and the way we were treated at the dealership. Now, after many years, we came back to buy a new Camry. At the door, We were happy with our purchase and the way we were treated at the dealership. Now, after many years, we came back to buy a new Camry. At the door, we were met by Mr. Mark Kennedy. We told him what we were looking for, and from there on, he did everything to make us satisfied customers. We drove out in a car that we liked, and with a feeling that this was our best ever car-buying experience. We appreciate Mr. Kennedy's kindness and professionalism, and we highly recommend him and Toyota West dealership. More

My experience at Toyota West was one of the best experiences I have ever had when purchasing a new vehicle. Right from the beginning we were approached by a salesman who was very friendly and courte experiences I have ever had when purchasing a new vehicle. Right from the beginning we were approached by a salesman who was very friendly and courteous. He was very informative and knowledgable and understood our needs. Also, he did not play any games with us as we negotiated our deal. Thanks to Mark Kennedy for his efforts and patience! More

They were very easy to work with. The salesman kept us informed what was going with the car, as we bought it right before Hurricane Sandy. He was great. informed what was going with the car, as we bought it right before Hurricane Sandy. He was great. More

Terry was very attentive when I first arrived. He was quick to ask pertinent questions and answer any questions that I had. He personalized the relationship and made the overall experience outstanding. I quick to ask pertinent questions and answer any questions that I had. He personalized the relationship and made the overall experience outstanding. I would recommend him and the dealership. More

I like my car and I got a great deal, Terry didn't hassle and had a good experience at Toyota West. I got what I wanted in a car. and had a good experience at Toyota West. I got what I wanted in a car. More

To Whom It May Concern: One can experience To Whom It May Concern: One can experience satisfaction when trust, commitment, honesty and integrity is integral to the relationship. Those attri To Whom It May Concern: One can experience satisfaction when trust, commitment, honesty and integrity is integral to the relationship. Those attributes were consistently present throughout my experience at Toyota West. My interest and concern were professionally addressed by Mr. Terry Johnson, my sales consultant. At no time during the entire process did I feel uninformed, disillusioned or dissatisfied. Instead, I was confident my interests were taken very seriously and every effort to attain satisfaction was the commitment Terry Johnson had set for himself. I hasten to add that at no time did I ever feel pressured to accept less than what I was looking for. Given every possible scenario, I was able to make an informative decision based on real facts provided by my sales consultant. I believed in him! I trusted him! He delivered! That is why I traveled from Pittsburgh to Columbus to do business. Mr. Terry Johnson and I have done business before at another Toyota venue. His sensitivity and concern for his client is unsurpassed. He sets the bar for customer concerns and satisfaction. I could not have settled for less after experiencing the "Terry Johnson" effect. He has successfully serviced other members of my family, having now sold us six vehicles within five years, and has established within our family a true friendship beyond his expertise as sales consultant. I would not hesitate to direct any prospect to Terry and the "Toyota West Family". My satisfaction in the way I was treated is punctuated by th sight of my new Toyota Camry SE parked in front of my home. More

My wife bought a brand new 1996 Toyota Celica here. My wife bought a brand new 1996 Toyota Celica here. That's the reason why we came back. The service is great and the price is excellent. We are My wife bought a brand new 1996 Toyota Celica here. That's the reason why we came back. The service is great and the price is excellent. We are very pleased to deal with Terry Johnson. More