
Toyota West
Columbus, OH
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We were able to,pull together a deal based on my budget. Yes, we may have gone 8 dollars over budget for a monthly payment but I am overall satisfied. I have never liked how salesmen at car dealerships tr Yes, we may have gone 8 dollars over budget for a monthly payment but I am overall satisfied. I have never liked how salesmen at car dealerships treat each buyer as they belong to them. When I went back to buy the car "My salesman" was busy with another customer so it gets very frustrating that there are 10 salesmen doing nothing who don't even say 1 word to me because I "belong" to another salesman. More
The sales man (Will Gillis), we worked with was customer friendly and treated us with great customer service. He initially understood what we are looking for in a car (features, technology etc) and then acc friendly and treated us with great customer service. He initially understood what we are looking for in a car (features, technology etc) and then accordingly he showed us the vehicles. Also he found a good choice between our budget and features we needed. The sales man has good knowledge and experience of the automotive sales business. So the overall experience of buying new car was very smooth and great. More
I answer all the questions with a greater rating because the dealership was well organized and the salesman Terry Johnson was awesome. He treated my husband, our little baby and I with respect. He answered the dealership was well organized and the salesman Terry Johnson was awesome. He treated my husband, our little baby and I with respect. He answered all our questions and ultimately cleared our doubts. We came in to the dealership to purchase a corolla and to get a honda civic as our second car but Terry convincened us to buy both cars from toyota. After the purchase I had a problem with the bluetooth in my car but Terry followed up with a service in the dealership and calls to make sure everything was working. Eventually the porblem was not with the car but rather with my phone and as am making this comments everthing is fine. I will recommend this dealership to my friends who are ready to purchase a car and I will be a lifelong client with this dealership. Thanks. More
Dear sirs: This is to express my apreciation Dear sirs: This is to express my apreciation to Toyota West Columbus,Ohio. I just made my 4th new car purchase at this dealership and each Dear sirs: This is to express my apreciation to Toyota West Columbus,Ohio. I just made my 4th new car purchase at this dealership and each time I go there I feel like I'm catching up with friends.Robert Smart is my salesman and is very professional and commands an extraordinary knowledge of Toyota cars. He answers all of my questions patiently and completely. We again worked with Nick Caraccilo (sales mgr.) to put together the best deal I got. I really enjoyed my purchasing experience.I love the new car. It is everything that I expected. I acquired a Prius V 5 model. Thank you Toyota West Columbus,Ohio. You folks rate 5 stars out of 5. Thank you, Laric J O'Dell, MIES Envirospect Ohio Cell - 614-496-7567 Fax - 740-964-9523 laric3@yahoo.com More
Our experience of purchasing our toyotas at this dealership was awesome and Terry Johnson was terrific. Terry explained everything clearly and answered our questions. Eventhough the dealership did n dealership was awesome and Terry Johnson was terrific. Terry explained everything clearly and answered our questions. Eventhough the dealership did not have the color I wanted, Terry went ahead and ordered the vehicle for me. After I got my vehicle my phone was not connecting to the bluetooth after a while, Terry was concerned and tried troubleshooting thinking it was the vehicle. However it was not the vehicle but rather my phone had a problem and now it is working. Terry showed that he cared about us and our business and was also fond of our four month old son. He really made us feel at home. This is my first experience with toyota west and it was the best. I will recommend this dealership to my friends and I will remain a life long customer. Thank you Terry and am sorry it took me a while to put in the review but you deserve a pat on the back. Keep it up! More
Had a wonderful experience at Toyota West. Dennis Chandler was friendly and took his time with us. He was helped us to stay in our price range, while helping us to find the perfect car for my familie Chandler was friendly and took his time with us. He was helped us to stay in our price range, while helping us to find the perfect car for my families needs. I love my new used car. We will be coming back to you in the future for all our car buying needs. More
barry did a great job , I would be happy to do business with Barry again. He did a great job of explaimimg how things worked on the car and was happy to show me . with Barry again. He did a great job of explaimimg how things worked on the car and was happy to show me . More
My experience with Toyota West is been exceptional. My wife and I initially wanted to buy a toyota and honda, however meeting Terry our sale representative changed our plan, we ended up buying both cars f wife and I initially wanted to buy a toyota and honda, however meeting Terry our sale representative changed our plan, we ended up buying both cars from toyota. He was very patient with us, answering all our questions and clearing all doubts. During our test drive, Terry gave us the opportunity to individually explore this dream car to our satisfaction. Our post sale experince was equally memorable, Terry called us the day after to enquire about the car and wherether we had any questions or experienced any problems with either cars. What captivated me most is Terry's admiration for our three monthe old baby whom he plays with on each visit and inquires about during every call on the phone. More
I was looking at Toyota RAV4's online last weekend and on Sunday, decided to drive from Parkersburg West Virginia to Toyota West in Columbus OH to see what they had. Within an hour and a half of getting the Sunday, decided to drive from Parkersburg West Virginia to Toyota West in Columbus OH to see what they had. Within an hour and a half of getting there, I was driving home in a new RAV4! Will Gillis was awesome. The place was very busy but Will worked with me to find what I wanted and made the whole experience very pleasant. I had no intentions of buying a vehicle that day but am extremelly happy with my new Toyota. I would highly recommend Toyota West to anyone looking for a new car or truck. They believe in and stand behind what they sell. More
Today I went shopping for a used car. I've went thinking that I would have to deal with a shady sales person! To my surprise I met the most wonderful, caring salesman "Barry Chandler". I couldn't have got a that I would have to deal with a shady sales person! To my surprise I met the most wonderful, caring salesman "Barry Chandler". I couldn't have got a better person! He was very thorough in addressing all my questions and concerns. Barry got me a "great" car, in my price range. I am so pleased. I Will recommend Barry Chandler & Toyota West to all my family and friends. Thank you, and God Bless you Barry. Christene Adams More