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Toyota West

Columbus, OH

4.7
1,759 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,759 reviews

September 23, 2012

My overall experience while purchasing my 2012 Toyota Tacoma was GOOD . Mr. Johnson was assertive, friendly & professional. I hope this is my last purchase, Tacoma's last forever. Have a great day and Te More

by mrZimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Terry Johnson
September 21, 2012

We traveled 2.5hrs to Toyota West because of an add on the internet search that showed they had the color of Rav 4 we were looking for and it was at a very good price. When we pulled in, an awesome looki More

by dixiefarhatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gillis
September 19, 2012

The salesperson I worked with was very pleasant and helpful. The only bad part of my experience was the car I purchased was not washed or detailed which in my opinion should always be done with a new p More

by brttnyrees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berry
September 19, 2012

We drove 2 hours from where we live to buy from this dealership because they had exactly what we wanted and they gave us the best price. Brian was extremely helpful but not pushy in any way. More

by amandajbrown32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian frye
September 12, 2012

Terry has always been a favorite salesman of choice for two purchases in the past ten years. He is informative, friendly and always has a joke to make you smile. The deal was a good one and we are both sa More

by KJG7598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
September 11, 2012

Beyond impressed!! Brian was knowledgable, polite, funny, and extremely helpful! This is my second purchase from Toyota West, I'm glad I gave this dealership a second chance!! We had the pleasure of also wor More

by Cbdadamko
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Frye
September 10, 2012

My experience at Toyota West was as good as I could ever have expected. I was not pressured by a salesman, but rather given all the information I needed in order to make a decision on whether or not to pur More

by dgivens5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Chandler
September 10, 2012

Terry facilitated a three-way trade to help us get this deal done. He stayed on top of it, found the car I was looking for, kept me informed, and met all requests. He was a pleasure to work with. More

by pslaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
September 04, 2012

This was my first time buying a car, and Brian was extremely helpful. He explained everything in detail and answered all of the questions I had in terms that I could understand. He worked with me to m More

by chelsea.lund.98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye
August 31, 2012

Terry went out of his way to get the car I wanted at a price I could afford. He also helped me understand deceptive sales practices being used by a different dealer that I was negotiating with. He was v More

by LissaBru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
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