
Toyota West
Columbus, OH
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My overall experience while purchasing my 2012 Toyota Tacoma was GOOD . Mr. Johnson was assertive, friendly & professional. I hope this is my last purchase, Tacoma's last forever. Have a great day and Te Tacoma was GOOD . Mr. Johnson was assertive, friendly & professional. I hope this is my last purchase, Tacoma's last forever. Have a great day and Terry sorry it took me 2weeks to complete this survey. Mr. Zimmerman SW More
We traveled 2.5hrs to Toyota West because of an add on the internet search that showed they had the color of Rav 4 we were looking for and it was at a very good price. When we pulled in, an awesome looki the internet search that showed they had the color of Rav 4 we were looking for and it was at a very good price. When we pulled in, an awesome looking guy greeted us with a great smile, friendly manner and super personality. We had been to several dealerships and always feel like that day's first meal... very uncomfortable, BUT Will was awesome and you felt as though you were being taken care of from the word Hello. The car was exactly what we wanted, the track to test drive the vehicle was super and Will's knowledge and personal experience with Toyota vehicles were a true asset in the sale. Will was willing to work with us on the pricing we needed and let us ask lots of questions. The dealership itself was great as well... the bathroom was clean, the TV had an awesome football game on with comfy seats to wait in while the paperwork was started, and the process was the easiest I've ever experienced. The Finance guy was ok but Will was the STAR of the show. Great guy, Great dealership,Great organization of the process. Thanks Toyota West! More
The salesperson I worked with was very pleasant and helpful. The only bad part of my experience was the car I purchased was not washed or detailed which in my opinion should always be done with a new p helpful. The only bad part of my experience was the car I purchased was not washed or detailed which in my opinion should always be done with a new purchase!! More
We drove 2 hours from where we live to buy from this dealership because they had exactly what we wanted and they gave us the best price. Brian was extremely helpful but not pushy in any way. dealership because they had exactly what we wanted and they gave us the best price. Brian was extremely helpful but not pushy in any way. More
Terry has always been a favorite salesman of choice for two purchases in the past ten years. He is informative, friendly and always has a joke to make you smile. The deal was a good one and we are both sa two purchases in the past ten years. He is informative, friendly and always has a joke to make you smile. The deal was a good one and we are both satisfied with his overall performance. More
Beyond impressed!! Brian was knowledgable, polite, funny, and extremely helpful! This is my second purchase from Toyota West, I'm glad I gave this dealership a second chance!! We had the pleasure of also wor and extremely helpful! This is my second purchase from Toyota West, I'm glad I gave this dealership a second chance!! We had the pleasure of also working with Nick and Rcky, again exceptional service!! They all, as a team, got me in the car that I wanted, with the extras I wanted for just a smidge above our budget!! Very happy!! More
My experience at Toyota West was as good as I could ever have expected. I was not pressured by a salesman, but rather given all the information I needed in order to make a decision on whether or not to pur have expected. I was not pressured by a salesman, but rather given all the information I needed in order to make a decision on whether or not to purchase a vehicle. They were patient while I thought about my purchase and made every effort to make my buying experience quick and effortless. Barry Chandler was an especially good person to deal with. I would definitely recommend Toyota West to other buyers. More
Terry facilitated a three-way trade to help us get this deal done. He stayed on top of it, found the car I was looking for, kept me informed, and met all requests. He was a pleasure to work with. deal done. He stayed on top of it, found the car I was looking for, kept me informed, and met all requests. He was a pleasure to work with. More
This was my first time buying a car, and Brian was extremely helpful. He explained everything in detail and answered all of the questions I had in terms that I could understand. He worked with me to m extremely helpful. He explained everything in detail and answered all of the questions I had in terms that I could understand. He worked with me to make my monthly payments fit my budget, and made the process very hassle-free. I would recommend working with Brian and Toyota West to everyone! More
Terry went out of his way to get the car I wanted at a price I could afford. He also helped me understand deceptive sales practices being used by a different dealer that I was negotiating with. He was v price I could afford. He also helped me understand deceptive sales practices being used by a different dealer that I was negotiating with. He was very careful to make sure I understood all of the cost factors involved in my new purchase. He also coordinated after manufacturer installation of heated leather seats to be most convenient for me. More