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Toyota West

Columbus, OH

4.7
1,759 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,759 reviews

July 07, 2012

The service team is responsive, caring and attentive. We have found a sterling mechanic in Mr. Brian Cochran. He is simply, the very best. For 16 years Brian has serviced our Toyotas, with which we have n More

by M Whitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cochran
July 06, 2012

My last car was an '03 Accord and the sales process in another city was unpleasant. Toyota West and Brian Frye were extremely helpful and very low pressure. I also looked at an Accord and a Sonata, but More

by BobWander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye
July 05, 2012

Terry was very patient with my wife and I (including the four children we had with us). At our first meeting he allowed us to test drive whatever we wanted, and on that day we couldn't make a deal. We went More

by andrewcrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
July 05, 2012

I worked with Brian Frye on a new Toyota. He was very professional and personable throughout the sale. Very clean establishment/business, very impressed with deal. More

by burner2206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye
June 28, 2012

Terry was very helpful and friendly. I could not afford the car I went in for but she worked hard to find a car that I could afford. I would definitely recommend Terry and Toyota West to friends and famil More

by tmcconnell
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Terry Williams
June 19, 2012

I had an excellent experience at Toyota West with both Will and Bobby. They answered all the questions I had about several different models on vehicles and I was able to choose the 2012 Toyota Corolla. I More

by lynetteitisthen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Bobby
June 17, 2012

Terry Johnson was my salesperson and he was very knowledgable and pleasant to work with. He answered all of my questions and helped me choose the right car for me based on what I could afford and wh More

by kabeal2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson, Mark (finance)
June 14, 2012

Terry Johnson is awesome salesman He knows his product Terry Johnson is awesome salesman He knows his product very well, most important Terry knows how to deal with people He is very friendly, cuz he tre More

by Msaeed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
June 13, 2012

I had a very positive experience at toyota west. I was in the market for a new car and I went to them first because of my previous experience with them. They are friendly and willing to deal. They take More

by bigeasy8201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gillis and Bobby Van Sickle
June 10, 2012

Sales person was very friendly and informative. Test drive was a fun journey. Had a very smooth and respectful conversation with the sales person. The representative in financial department was not as e More

by digitalpig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
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