
Toyota West
Columbus, OH
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The service team is responsive, caring and attentive. We have found a sterling mechanic in Mr. Brian Cochran. He is simply, the very best. For 16 years Brian has serviced our Toyotas, with which we have n have found a sterling mechanic in Mr. Brian Cochran. He is simply, the very best. For 16 years Brian has serviced our Toyotas, with which we have never had a problem. Great master diagnostic technican and friend. We could not rate him or Toyo West higher. More
My last car was an '03 Accord and the sales process in another city was unpleasant. Toyota West and Brian Frye were extremely helpful and very low pressure. I also looked at an Accord and a Sonata, but another city was unpleasant. Toyota West and Brian Frye were extremely helpful and very low pressure. I also looked at an Accord and a Sonata, but the Camry offered the best combo of features, mileage,comfort, safety, reliability, and resale value. I bought a '12 Camry XLE in a friendly, professional atmosphere and got a good deal. This is how car buying should be. It was definitely worth the extra miles to deal with Toyota West and they don't get any better than Brian. More
Terry was very patient with my wife and I (including the four children we had with us). At our first meeting he allowed us to test drive whatever we wanted, and on that day we couldn't make a deal. We went four children we had with us). At our first meeting he allowed us to test drive whatever we wanted, and on that day we couldn't make a deal. We went back two weeks later and Terry had already left for the day. Another Terry asked who we were working with and called Terry. In fifteen minutes he drove back to work and we made a deal. More
I worked with Brian Frye on a new Toyota. He was very professional and personable throughout the sale. Very clean establishment/business, very impressed with deal. professional and personable throughout the sale. Very clean establishment/business, very impressed with deal. More
Terry was very helpful and friendly. I could not afford the car I went in for but she worked hard to find a car that I could afford. I would definitely recommend Terry and Toyota West to friends and famil the car I went in for but she worked hard to find a car that I could afford. I would definitely recommend Terry and Toyota West to friends and family and will return to purchase another vehicle in the future. More
I had an excellent experience at Toyota West with both Will and Bobby. They answered all the questions I had about several different models on vehicles and I was able to choose the 2012 Toyota Corolla. I Will and Bobby. They answered all the questions I had about several different models on vehicles and I was able to choose the 2012 Toyota Corolla. I was given help with features and specs on the car. Will even took the time to help me sync my phone with my Bluetooth unit! I appreciated the customer service we received from everyone there. I was recommended to Toyota West from my dad and my grandpa and I know that the help we received yesterday will guarantee that we will return. Thank you for an awesome and easy buying experience! More
Terry Johnson was my salesperson and he was very knowledgable and pleasant to work with. He answered all of my questions and helped me choose the right car for me based on what I could afford and wh knowledgable and pleasant to work with. He answered all of my questions and helped me choose the right car for me based on what I could afford and what I wanted in a vehicle. I bought a 2012 Corolla loaded with EVERYTHING I wanted and was looking for in a car. Terry kept my son involved & helped him feel like he was a part of the process too. The manager and finance person were also friendly and very helpful throughout the process. Overall, my new car buying experience was great and I enjoyed meeting and working with everyone at Toyota West. I highly recommend them to anyone in the market for a new car. More
Terry Johnson is awesome salesman He knows his product Terry Johnson is awesome salesman He knows his product very well, most important Terry knows how to deal with people He is very friendly, cuz he tre Terry Johnson is awesome salesman He knows his product very well, most important Terry knows how to deal with people He is very friendly, cuz he treated my kids just like any body would treat there kids Had a great experience cuz of Terry, and I will recommend all family and friends to Buy a car from this dealership More
I had a very positive experience at toyota west. I was in the market for a new car and I went to them first because of my previous experience with them. They are friendly and willing to deal. They take in the market for a new car and I went to them first because of my previous experience with them. They are friendly and willing to deal. They take care of their customers because they know how valuable having a positive experience is. More
Sales person was very friendly and informative. Test drive was a fun journey. Had a very smooth and respectful conversation with the sales person. The representative in financial department was not as e drive was a fun journey. Had a very smooth and respectful conversation with the sales person. The representative in financial department was not as experienced as the sales person but he is still nice and trying his best to find out our best deal. But I do recommend you to do some research to your bank or credit union first before you come to the dealership. More