
Toyota West
Columbus, OH
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My wife and I did a lot of homework and decided that we wanted a Toyota Corrolla. This was our first automobile purchase together and we were a bit anxious. Right from the start our salesman, Ricky Slusse wanted a Toyota Corrolla. This was our first automobile purchase together and we were a bit anxious. Right from the start our salesman, Ricky Slusser, was extremely friendly and accomodating. He put both me and my wife at ease throughout the whole process. He was knowledgeable about the Corrolla and answered all our questions. He explained all our financing options and he allowed us time to to talk. He did not use any high pressure sales tactics and made the whole experience enjoyable! This was our first Toyota and it will not be the last. Thank-you Ricky for all your help and I would recommend Ricky to anyone. Thanks!! More
Excellent experience. Everyone was super friendly and helpful. I would recommend dealership to anyone looking for a vehicle. Terry Johnson was extremely helpful in locating the car that I was intereste helpful. I would recommend dealership to anyone looking for a vehicle. Terry Johnson was extremely helpful in locating the car that I was interested in. I am very comfortable working with Terry and will work with him when I am ready to purchase another car. More
This is the second time Gary Beck has gotten me a deal on a new Corolla (the other in 07)that has absolutely blown away the competition. Both times it is has been simple to get in and get out with the car. T a new Corolla (the other in 07)that has absolutely blown away the competition. Both times it is has been simple to get in and get out with the car. These people are smart competent and likeable. They keep their word on deals and do what it takes to close. Toyota West beat the other dealer I was checking out by $1,500 on my trade in. They had to find this car for me on the internet, did it in less than 2 days and I drove it home the third. Paper work took about 15 minutes and their processor got me a half point lower than the finance I was using. As far as follow up support, Gary was available whenever I had questions about my 07 which wasn't very often. Toyota West can do these things in my opinion because they deal high volume; they deal high volume because they do these things. If your looking for a Toyota, new or used, and your anywhere near this place, you'd be wise to check them out. More
Mr. Gillis was very friendly and courteous, he made sure I was satisfied with the color of the car and showed me how to work all of the amenities. There was no pressure and they all worked hard to make sur I was satisfied with the color of the car and showed me how to work all of the amenities. There was no pressure and they all worked hard to make sure that I was completely satisfied. working with Lee is finance also went very smooth. Would certainly buy from this dealer again! More
We are repeat customers from 10 years ago. Yes, our 2003 Rav 4 was going strong after 10 years. So we got a far trade for it and drove off with the exact same car but a 2011. Will was very energetic and kno Rav 4 was going strong after 10 years. So we got a far trade for it and drove off with the exact same car but a 2011. Will was very energetic and knowledgeable about the car and we liked him. Thank you for making this buying experience a pleasant one. More
I bought a 2012 Prius C Four last weekend and our salesperson was Terry Williams. This was the absolute easiest, most perfect new car purchase I've been through. Terry was very nice and professional, salesperson was Terry Williams. This was the absolute easiest, most perfect new car purchase I've been through. Terry was very nice and professional, and seemed to know almost everything about the car already. She was able to flawlessly describe features, and she really knew what she was talking about. This was my first hybrid purchase, and while there's not a whole lot to know about it, Terry helped me understand the smart key system, in-dash radio features, warranties, etc. I would rate my experience a 6 out of 5 if I could. I'll definitely be back. More
Terry was amazing! very knowledgeable and honest--made the experience the best I have ever had. Was upfront about pricing---very fair--great job Terry! the experience the best I have ever had. Was upfront about pricing---very fair--great job Terry! More
Our Sales Associate was very nice and helped us get a great deal. He was also helpful in comparing the cars we were looking at to help us pick the right one for us. great deal. He was also helpful in comparing the cars we were looking at to help us pick the right one for us. More
Gary patiently helped me find a SUV that was exactly what I was looking for. He was knowledgeable about his inventory and the features on the cars. He set my Bluetooth up and explained how everything on the I was looking for. He was knowledgeable about his inventory and the features on the cars. He set my Bluetooth up and explained how everything on the car worked. Gary was friendly and easy to work with. The price of the Lexus RC330 that I bought was lower than I expected. All things considered, my buying experience could not have been better. More
My wife and I really enjoyed our experience with the dealership. Matt was a pleasure to work with also, he gave us the time we needed to make our final decision without pressure. The parts department al dealership. Matt was a pleasure to work with also, he gave us the time we needed to make our final decision without pressure. The parts department also had a hard to find accessory that we wanted for our new tundra. More