Toyota West

Very friendly, professional and personable. No pressure to make a deal. Done on my time frame. Purchased new car with trade in. Very satisfied with dealership. to make a deal. Done on my time frame. Purchased new car with trade in. Very satisfied with dealership. More

Our sales experience was very positive at Toyota West. This was only our second new car purchase so we have only one dealer to make the comparison. Our previous Sienna purchase was at Germain Toyota. To This was only our second new car purchase so we have only one dealer to make the comparison. Our previous Sienna purchase was at Germain Toyota. Toyota West was certainly faster in completing the transaction. I also felt that both the price we paid for our new Sienna and the trade in of the old was much more fair. In our previous transaction we ended up selling the old car ourselves as Germain did not make a reasonable offer. At Germain I felt pressured to buy a dealer trade as new even though there was minor cosmetic damage and several hundred miles on the car. So although ultimately I liked our old Sienna enough to buy a new one I was sure I would not shop at Germain again. My sister and brother in law have both purchased new Toyota's at Toyota West and felt they were treated fairly too. As I told Terry the day we were in I had earlier in the week been at Tansky. Tansky's sales staff person that I met with did not know much about the Sienna's and frankly the sales manager did not seem very professional either. In summary I was already sold on the Toyota brand so the dealership was an important part of our decision and I think we made a great choice. Thanks! More

Very good at what he does. Knew available inventory and stayed at my price point. Handsome guy too!I will recommend this dealership to all my friends and family. Awesome job John! stayed at my price point. Handsome guy too!I will recommend this dealership to all my friends and family. Awesome job John! More

Will was very knowledgeable about the new hybrids. He was never pushy to buy the car which made the process a lot easier. We rented a hybrid from their rental department for two days allowing us to see was never pushy to buy the car which made the process a lot easier. We rented a hybrid from their rental department for two days allowing us to see first hand what we liked and did not like about a toyota prius. We instead purchased a Camry XLE after Will allowed us to drive it down the road and back. We feel this car is closer to the ride we was looking for plus it will save money in gas for years. Thanks Will. More

I had been looking around at several different dealers around Columbus and this place was by far the easiest one to work with. There wasn't any pressure and they really want to sell you a car and will wor around Columbus and this place was by far the easiest one to work with. There wasn't any pressure and they really want to sell you a car and will work with you. Walked out with a fair price and will be happy to return here in when it's time to get another vehicle. More

The experience I had with this dealer was impressive. I had been to a number of dealers and not only felt pressured to purchase from them, but also felt as if the salesmen could not answer any of the quest had been to a number of dealers and not only felt pressured to purchase from them, but also felt as if the salesmen could not answer any of the questions I asked. John Thomas was very informative and answered all of my questions about the cars I looked at. He went over and above what was necessary to help me find the car that would work best for me and my family. I would not hesitate to recommend this dealer and John Thomas to any individual in the market for a car. More

John was very helpful throughout the entire process. Never before have I received great service of this caliber from a car dealership. Most just feed you a line and then stuff you into a car you don't Never before have I received great service of this caliber from a car dealership. Most just feed you a line and then stuff you into a car you don't want, but John took the time to address my concerns and that is why I will buy a car from Toyota West. More

Just graduated and Ive been looking for a reliable, inexpensive car. John treated me great -- he was super nice! answered all my questions! will recommend to family and freiends inexpensive car. John treated me great -- he was super nice! answered all my questions! will recommend to family and freiends More

This was the best auto buying experience I have ever had. Absolutely no pressure to buy from our sales man John Thomas. John was great! We could take our time and find the car that was right. John actual Absolutely no pressure to buy from our sales man John Thomas. John was great! We could take our time and find the car that was right. John actually left us alone to decide what we wanted. Not once did I think he was glued to our side. That is the one thing that I can’t stand from sales men at car lots, they attack you like locust. We found the right car at the right price and were out within two hour. John went over everything about the car and made sure we were fine with everything. I never had the feeling that, I just made a mistake or I just go ripped off. More

We (my husband and I) did not have to wait long for a salesman to ask if he could help us. When told we just wanted to look around, he did not pressure us but directed to where the type of car we were l salesman to ask if he could help us. When told we just wanted to look around, he did not pressure us but directed to where the type of car we were looking for was located and would be more than glad to go with us if we wanted him to. He was so friendly and a great personality my husband told him to come along with us. He answered every question we had, took a personal interest in us and even though we did not buy that day, we will return and ask for this young man. He is great asset for your company. More