Toyota West

Excellent experience! Shannon, my salesman, was extremely helpful and kind. I never felt as if I was being pressured, there were no dealership pricing “games”, the communi Shannon, my salesman, was extremely helpful and kind. I never felt as if I was being pressured, there were no dealership pricing “games”, the communication was clear and I felt my salesman heard my needs and made sure I was comfortable with the car and deal. The car was a fabulous price and my trade in was seamless with a very fair offer. This car buying experience was the best I have ever had in a dealership. I was extremely impressed with Shannon and Germain with this car purchase. More

Was told my service would take between one hour and one hour and 20 minutes. It too 59 minutes. hour and 20 minutes. It too 59 minutes. More

I had courteous, quick and excellent service. Waiting area is very accommodating, clean and comfortable. Waiting area is very accommodating, clean and comfortable. More

Always friendly and helpful. Bradley in the service center was a great help. I have gone there for years. Bradley in the service center was a great help. I have gone there for years. More

Kayla was great she went out of her way to help us. Finance got us out of there pretty quick he was very efficient. Great place I would refer friends. Finance got us out of there pretty quick he was very efficient. Great place I would refer friends. More

My experience at Toyota West was great. Dean is a highly professional, experienced and smart salesperson who answered all my questions without hesitation. I recommend them highly. Dean is a highly professional, experienced and smart salesperson who answered all my questions without hesitation. I recommend them highly. More

Appt at 11 for oil change. Car was not taken into service until 11:45. Car was not taken into service until 11:45. More

It was very clean. I didn't feel any extreme pressure from my salesman Dennis. He was very kind. I felt comfortable, and really enjoyed the fresh popcorn and lemon cake I didn't feel any extreme pressure from my salesman Dennis. He was very kind. I felt comfortable, and really enjoyed the fresh popcorn and lemon cake pops! More

It was very organized and quick. I satisfied the service today and I will come back next timd. I satisfied the service today and I will come back next timd. More

From the moment we arrived they made us feel welcome and that they really wanted to help us find the vehicle we wanted! Everyone was so friendly and we actually met two managers before we even started discu that they really wanted to help us find the vehicle we wanted! Everyone was so friendly and we actually met two managers before we even started discussing price. Our salesman, Sam, greeted us outside but didn’t pressure us at all. Nick, the Manager, came over to us at Sam’s desk just to say hello and thank us for coming in! Again no pressure! When we were working with them on getting the payment we needed it went so much better than any other dealer we had tried to buy from. Sam made sure they worked with our needs - he didn’t try to put us into something we didn’t want. Jaimie in Finance was very nice as well and made that dreaded process so much easier than we anticipated. We cannot thank Sam, Nick, Jaimie and everyone else at this dealership enough for treating us with such respect and kindness. Our best car buying experience ever! Thank you! ☺️ More