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Toyota West

Columbus, OH

4.7
1,764 Reviews

1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,764 reviews

April 13, 2012

Overall, the people here were super great. They were more than friendly, and more than willing to help me find the right car. I did not feel pressured to do anything that I did not want to do, and I would to More

by jcannon98188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 13, 2012

John was extremely amicable and helpful. He offered excellent expertise and advice to all of my questions and I felt that I was getting a fair shake with him. Would definitely recommend. More

by jgiroux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 13, 2012

My car is 15 years old (low miles plus I don't like monthly payments) and a while ago the tyrod broke on my front driver side tire. I scoped around at different dealerships but I happened upon Mr. Thom More

by fsprebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 13, 2012

This was a great experience visiting your dealership. You were kind, attentive,understanding and I enjoyed the complementary breakfeast when I walked into the dealership. I will be buying every single car I More

by GMUJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 13, 2012

this dealership is by far one of the most helpful dealership's i've been to. it's quite stressful, trying to decide where to go and what to do, but they were extremely helpful. More

by carter344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 13, 2012

I have no complaints about the service at Toyota West and based on my experiences I was left with a positive impression. I would like to see more businesses display this kind of professionalism. I find the More

by WindowShopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 13, 2012

I would recommend the Toyota West dealership because the staff were absolutely fantastic! I got help primarily from Terry Williams and she was awesome! She was super friendly and helpful and not at all inti More

by HeatherDidier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Williams
April 12, 2012

I had been looking for a reliable, inexpensive car for my teenage daughter for some time with no luck. Although i only had a budget of around $3000, John treated us as if we were spending $30000. All my ques More

by suburbanite1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 12, 2012

In & Out in 1 Hour Amazing!! I had been looking for In & Out in 1 Hour Amazing!! I had been looking for a reliable car for my Son for some time with no luck. I only had a budget of $5000. All my questi More

by chadnichol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
April 11, 2012

We purchased a Rav4 one and one-half years ago from Gary Beck at Toyota West. We loved the car. We also loved the 2 yr. free service from Toyota West. I was hit by a van last week and the Rav4 was a tota More

by pennybarrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Beck and Marc Hilton
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