
Toyota West
Columbus, OH
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Overall, the people here were super great. They were more than friendly, and more than willing to help me find the right car. I did not feel pressured to do anything that I did not want to do, and I would to than friendly, and more than willing to help me find the right car. I did not feel pressured to do anything that I did not want to do, and I would totally recommend this to everyone! More
John was extremely amicable and helpful. He offered excellent expertise and advice to all of my questions and I felt that I was getting a fair shake with him. Would definitely recommend. excellent expertise and advice to all of my questions and I felt that I was getting a fair shake with him. Would definitely recommend. More
My car is 15 years old (low miles plus I don't like monthly payments) and a while ago the tyrod broke on my front driver side tire. I scoped around at different dealerships but I happened upon Mr. Thom monthly payments) and a while ago the tyrod broke on my front driver side tire. I scoped around at different dealerships but I happened upon Mr. Thomas and he offered the best deal in a timely fashion. So, I had my vehicle towed there and voila. More
This was a great experience visiting your dealership. You were kind, attentive,understanding and I enjoyed the complementary breakfeast when I walked into the dealership. I will be buying every single car I were kind, attentive,understanding and I enjoyed the complementary breakfeast when I walked into the dealership. I will be buying every single car I own at this dealership. More
this dealership is by far one of the most helpful dealership's i've been to. it's quite stressful, trying to decide where to go and what to do, but they were extremely helpful. dealership's i've been to. it's quite stressful, trying to decide where to go and what to do, but they were extremely helpful. More
I have no complaints about the service at Toyota West and based on my experiences I was left with a positive impression. I would like to see more businesses display this kind of professionalism. I find the based on my experiences I was left with a positive impression. I would like to see more businesses display this kind of professionalism. I find the customer service and support to be excellent and would have no hesitation in repeating this experience. More
I would recommend the Toyota West dealership because the staff were absolutely fantastic! I got help primarily from Terry Williams and she was awesome! She was super friendly and helpful and not at all inti staff were absolutely fantastic! I got help primarily from Terry Williams and she was awesome! She was super friendly and helpful and not at all intimidating or pushy - just great! I also worked with Lee Lehman for all the financial paperwork and he was great as well! He explained everything clearly and was very friendly. I had an overall GREAT experience at this dealership and will definitely return for future purchases! More
I had been looking for a reliable, inexpensive car for my teenage daughter for some time with no luck. Although i only had a budget of around $3000, John treated us as if we were spending $30000. All my ques teenage daughter for some time with no luck. Although i only had a budget of around $3000, John treated us as if we were spending $30000. All my questions were answered in a straight forward manner, something i thought no longer could be found in this industry. I will be bringing my future business to John and Toyota West in the future. Thank you again for a pleasant car buying experience !! More
In & Out in 1 Hour Amazing!! I had been looking for In & Out in 1 Hour Amazing!! I had been looking for a reliable car for my Son for some time with no luck. I only had a budget of $5000. All my questi In & Out in 1 Hour Amazing!! I had been looking for a reliable car for my Son for some time with no luck. I only had a budget of $5000. All my questions were answered in a straight forward manner, something i thought no longer could be found in this industry. I will be bringing my future business to John and Toyota West in the future. Thank you again for a pleasant car buying experience !! More
We purchased a Rav4 one and one-half years ago from Gary Beck at Toyota West. We loved the car. We also loved the 2 yr. free service from Toyota West. I was hit by a van last week and the Rav4 was a tota Beck at Toyota West. We loved the car. We also loved the 2 yr. free service from Toyota West. I was hit by a van last week and the Rav4 was a total loss. We then had to purchase another vehicle. We definitely wanted to stay with the Rav4 and with Toyota West. We called Gary Beck and he had a Rav4 for us that day. We purchased it that day. Gary did a great job. We were also very impressed with our experience in finance, with Marc Hilton. He was so efficient and personable at the same time! The whole experience was excellent! We are lifetime customers. Penny and Dave Barrick More