Toyota West

Very friendly, professional and personable. No pressure to make a deal. Done on my time frame. Purchased new car with trade in. Very satisfied with dealership. to make a deal. Done on my time frame. Purchased new car with trade in. Very satisfied with dealership. More

My wife and I really enjoyed our experience with the dealership. Matt was a pleasure to work with also, he gave us the time we needed to make our final decision without pressure. The parts department al dealership. Matt was a pleasure to work with also, he gave us the time we needed to make our final decision without pressure. The parts department also had a hard to find accessory that we wanted for our new tundra. More

Very good at what he does. Knew available inventory and stayed at my price point. Handsome guy too!I will recommend this dealership to all my friends and family. Awesome job John! stayed at my price point. Handsome guy too!I will recommend this dealership to all my friends and family. Awesome job John! More

Will was very knowledgeable about the new hybrids. He was never pushy to buy the car which made the process a lot easier. We rented a hybrid from their rental department for two days allowing us to see was never pushy to buy the car which made the process a lot easier. We rented a hybrid from their rental department for two days allowing us to see first hand what we liked and did not like about a toyota prius. We instead purchased a Camry XLE after Will allowed us to drive it down the road and back. We feel this car is closer to the ride we was looking for plus it will save money in gas for years. Thanks Will. More

John was very helpful throughout the entire process. Never before have I received great service of this caliber from a car dealership. Most just feed you a line and then stuff you into a car you don't Never before have I received great service of this caliber from a car dealership. Most just feed you a line and then stuff you into a car you don't want, but John took the time to address my concerns and that is why I will buy a car from Toyota West. More

The experience I had with this dealer was impressive. I had been to a number of dealers and not only felt pressured to purchase from them, but also felt as if the salesmen could not answer any of the quest had been to a number of dealers and not only felt pressured to purchase from them, but also felt as if the salesmen could not answer any of the questions I asked. John Thomas was very informative and answered all of my questions about the cars I looked at. He went over and above what was necessary to help me find the car that would work best for me and my family. I would not hesitate to recommend this dealer and John Thomas to any individual in the market for a car. More

I had been looking around at several different dealers around Columbus and this place was by far the easiest one to work with. There wasn't any pressure and they really want to sell you a car and will wor around Columbus and this place was by far the easiest one to work with. There wasn't any pressure and they really want to sell you a car and will work with you. Walked out with a fair price and will be happy to return here in when it's time to get another vehicle. More

I would recommend the Toyota West dealership because the staff were absolutely fantastic! I got help primarily from Terry Williams and she was awesome! She was super friendly and helpful and not at all inti staff were absolutely fantastic! I got help primarily from Terry Williams and she was awesome! She was super friendly and helpful and not at all intimidating or pushy - just great! I also worked with Lee Lehman for all the financial paperwork and he was great as well! He explained everything clearly and was very friendly. I had an overall GREAT experience at this dealership and will definitely return for future purchases! More

I have no complaints about the service at Toyota West and based on my experiences I was left with a positive impression. I would like to see more businesses display this kind of professionalism. I find the based on my experiences I was left with a positive impression. I would like to see more businesses display this kind of professionalism. I find the customer service and support to be excellent and would have no hesitation in repeating this experience. More

this dealership is by far one of the most helpful dealership's i've been to. it's quite stressful, trying to decide where to go and what to do, but they were extremely helpful. dealership's i've been to. it's quite stressful, trying to decide where to go and what to do, but they were extremely helpful. More