
Toyota West
Columbus, OH
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Very pleasant to deal with, no high pressure. This dealer wants you to leave with a new or used vehicle bottom line and will do anything to meet this goal, very pleased AAA+++ wants you to leave with a new or used vehicle bottom line and will do anything to meet this goal, very pleased AAA+++ More
My fiance and I went to several different dealerships and was very unsatisfied by how long the credit approval process was taking. We eventually ended up walking away from these dealerships and found Toyota was very unsatisfied by how long the credit approval process was taking. We eventually ended up walking away from these dealerships and found Toyota West online. We were able to quickly become pre-approved. We received a call from the dealership that same day. Our salesman was very respectful of our wants and did not pressure us into anything we did not feel comfortable. We left that day with a brand new car, in a short amount of time. We feel very satisfied with our experience and feel that our salesman was honest in helping us receive a great car!! More
Awesome experience. 90 percent of this purchase was completed online. Found exact truck that I was looking for at another out of state dealership. Visited to take care of all paperwork, no surprises. T completed online. Found exact truck that I was looking for at another out of state dealership. Visited to take care of all paperwork, no surprises. Truck was delivered from another state on time as promised. Picked up with no issues. More
We purchase a new special-order Toyota Tacoma from Dean Mahalati and had it transported from Ohio down to Texas. Dean handled everything - including the transport - and it went super smooth. Dean even be Mahalati and had it transported from Ohio down to Texas. Dean handled everything - including the transport - and it went super smooth. Dean even beat the time frame he had laid out - the truck actually arrived in Texas a few days earlier. Bottom-line: Excellent dealer and excellent professionalism on the behalf of Dean. Long distance purchase - no problem - buy in confidence. More
From the moment we arrived at the dealer Will was very helpful and answer all of our questions we had. He didn't complained one time or show any signs of be irritated due to him having to stay so late wit helpful and answer all of our questions we had. He didn't complained one time or show any signs of be irritated due to him having to stay so late with us. The treatment we got was so helpful and very comfortable that we referral our parent there and they purchase a 2012 Carmy. We would recommend Will and Bob to any of our friends. Kudos to them. More
I have purchased ytd 71 new toyota/lexus vehicles, and I have never been treated as nice as I have have at this delership, Both Bobby and Will are polite and very kind, and willing to to go the extra mile t have never been treated as nice as I have have at this delership, Both Bobby and Will are polite and very kind, and willing to to go the extra mile to make your buying expereince the best you have ever had, this will be my dealer for all my future vehicle purchases and as far as I'm concerned there is no other dealer to buy from. Its worth the call and worth the drive!! More
We've never had a car buying experience as good as we had at Toyota West. We delt with Matt Harris over the phone and then Patrick Raymond in person. Both were very friendly, personable, helpful, and above at Toyota West. We delt with Matt Harris over the phone and then Patrick Raymond in person. Both were very friendly, personable, helpful, and above all else very fair. Without a doubt we will come here for our next vehicle purchase. More
I vainly tried dealerships all over Columbus to find an affordable pre-owned vehicle with under 75k/miles. I was able to find a late model Versa Sedan here at a good price. Toyota West's website had an e affordable pre-owned vehicle with under 75k/miles. I was able to find a late model Versa Sedan here at a good price. Toyota West's website had an excellent search function which also gave suggested alternatives. The salesman I'd contacted (Matt Harris), worked with me through the process and nobody tried any dirty tricks like "losing" the four-square page or serrupitously changing the price during the process. I give high marks. More
I found a 2011 Subaru Forester in Auto Trader that caught my eye. I sent in an inquiry through the internet. Mr Matt Harris responded. Later I called him. He was very personable, and helpful. I made the app my eye. I sent in an inquiry through the internet. Mr Matt Harris responded. Later I called him. He was very personable, and helpful. I made the appointment to inspect and drive the car. There was a problem with the discription in Auto Trader, which Matt brought to my attention right away. In a world that used car salesmen are sometimes thought to be dishonest, and manipulators, Matt is a breath of fresh air. He walked me through the paperwork, and made the process seem easy. More