
Toyota West
Columbus, OH
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Great Customer Service! They worked with me when no one else would! John was a GREAT salesperson and did not yank me around like others. I would definitely go back! else would! John was a GREAT salesperson and did not yank me around like others. I would definitely go back! More
Both Bart and John were very helpful in finding the vehicle I wanted. They were quick to listen to my wants and needs as well as not try and get me into a car that I was not interested in purchasing. T vehicle I wanted. They were quick to listen to my wants and needs as well as not try and get me into a car that I was not interested in purchasing. They both thoroughly explained all the features of the vehicles I looked at and the benefits of each as well. The number one thing I appreciated the most was them not being pushy about buying a new vehicle or trying to get me interested in another vehicle. It was a great experience. More
I am so happy with my new Camry. I drove it over 2000 miles the first week I had it, and loved every second of it. I would recommend this dealership and Brian to all my friends and family. Thanks again miles the first week I had it, and loved every second of it. I would recommend this dealership and Brian to all my friends and family. Thanks again. More
We traveled from Wisconsin to purchase a truck from this dealership. From beginning to end Matt took care of all the details, so that when we arrived, all we had to do was look at the truck, sign paperwork dealership. From beginning to end Matt took care of all the details, so that when we arrived, all we had to do was look at the truck, sign paperwork and we became the new owners. He made it completely hassle free. Thanks Matt!!!!!!! More
All people that I was involved with were very courteous and polite. They were not pushy. They listened to you, I liked that. They were very accommodating. and polite. They were not pushy. They listened to you, I liked that. They were very accommodating. More
Everyone from our salesman, to the new car sales manager, to the finance person that did our loan, were courteous, friendly, knowlegable, and very helpful in every step of our new car buying experience. Tha to the finance person that did our loan, were courteous, friendly, knowlegable, and very helpful in every step of our new car buying experience. Thank You More
I purchased a new Toyota from Toyota West in January of 2011 and my experience was exceptional. Truly this was the best car buying experience I've ever had. Terry our sales associate listened to our need 2011 and my experience was exceptional. Truly this was the best car buying experience I've ever had. Terry our sales associate listened to our needs and went out of her way to help us find the right vehicle. She was never pushy and always responsive. Negotiations were friendly, not contentious and in the end I feel we got a very fair deal. Lee in finance explained all the available programs from the dealer and dealership but at no time did we feel pressured to buy anything extra. He was also able to get us a great rate that beat our pre-qualified financing. All-in-all a very positive experience. More
I purchased my last Toyota Corolla from this dealer and I was impressed with the customer service I received in 1999. The professionalism, attention-to-detail and candor of the employees were top notch! Ev was impressed with the customer service I received in 1999. The professionalism, attention-to-detail and candor of the employees were top notch! Everyone was very friendly and you can feel the genuine concern for selling a quality product. I will definitely recommend this dealership to others. I even received a phone call from Mr. Will Gillis the next day just to ensure I didn't have questions. Kudos on a job well done! More
My mother has bought two new cars in the last five years and has never really been fully satisfied with her vehicles. She is very involved with all of her grandchildren and needed something that would fit a and has never really been fully satisfied with her vehicles. She is very involved with all of her grandchildren and needed something that would fit all of the kids and their booster seats, without feeling cramed together. I suggested we go look at Camry's. So she called your store and spoke with a wonderful man, Bart Zimmerman. He invited us to come look at the vehilces with no pressure to buy. So my mother and I packed up the three kids and drove to meet Bart. He was the kindest sales man we have ever meet. He was very informative about the vehicles and made us feel comfortable. He took us to the parking lot and told her to choose whatever color she wanted to test drive. My mom decided to go with a light green. We piled the kids in the car and off we went. I could see the joy in my moms face as soon as she sat in the car. When we returned there was Bart waiting for us with a smile. My mom decided to get the car. Just two hours later she was driving off the lot in her new 2012 Camry. My mom calls me everyday and thanks me for taking her to your store. She is so happy that she bought this car and swears she will never buy anything other than a Toyota. The car is wonderful and pretty much sold itself, however it was the sales man, Bart, who sealed the deal. He was very kind, informative, and didn't freak out when my kids were climbing in and out of the showroom vehicles. He never made us feel pressured to buy and that meant alot to us. Your company not only makes great cars but more importantly your company has a great sales men! Thank you! More