
Toyota West
Columbus, OH
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Jimmy was a great salesman to work with. He found the exact car I wanted in another state. He then worked out a good deal, and general manager Jeremy Francis stepped in and made it even better! I would exact car I wanted in another state. He then worked out a good deal, and general manager Jeremy Francis stepped in and made it even better! I wouldn't hesitate to recommend this dealership to anyone. More
Terry Johnson was extremely helpful during the purchase of the vehicle as well as afterwards. He went through the entire vehicle showing every feature and took the time to answer all of our questions. He e of the vehicle as well as afterwards. He went through the entire vehicle showing every feature and took the time to answer all of our questions. He even brought the car inside the showroom so that my daughter would not have to sit in the freezing temperatures outside while viewing the vehicle. Finally, I have had some minor issues after the purchase with the vehicle, but Terry has been absolutely a delight to work with and helpful in every way to ensure that my problems are addressed thoroughly. Even the finance manager was extremely helpful and made sure the process went smoothly. Lee was completly honest and helped us choose the exact warranty coverage that would be appropriate for the vehicle. More
Michael Schoeder did a great job of providing me with an overview of my vehicle. He also demonstrated all of the features (inside and out). He was extremely helpful and patient as we went through all of t overview of my vehicle. He also demonstrated all of the features (inside and out). He was extremely helpful and patient as we went through all of the paperwork. Not only was he helpful but he has a good, friendly personality which made the entire purchasing experience a pleasurable one. More
Matt was so friendly and helpful!! Super professional, and he was willing to go the extra mile for us. We love Toyota West! He helped us find the right trade at the right price, and even rode with me to m and he was willing to go the extra mile for us. We love Toyota West! He helped us find the right trade at the right price, and even rode with me to my house to help get the title! He went above and beyond what anyone has ever done for us. Jeff and Marilyn Glynn More
I have purchased the last four cars I've owned from Toyota West. This includes my most recent purchase this past weekend. I'm a repeat customer because of their customer service in the show room and th Toyota West. This includes my most recent purchase this past weekend. I'm a repeat customer because of their customer service in the show room and the service department. My sales associate, Bart Zimmerman, is the best asset they have. His dedication to his customer is paramount. Bart's knowledge of the cars was limitless. He made sure that I understood the features of the audio system and answered all of my questions before I drove the new car off the lot. No pressure what so ever. I plan to refer my friends who are in the market for a Toyota to Mr.Zimmerman. More
everyone was very helpful and listen to what i was asking and made it very easy to satisfy me completely. picked out what i wanted and no one presured me into buying something i did not want. and made it very easy to satisfy me completely. picked out what i wanted and no one presured me into buying something i did not want. More
I was in the Toyota West Store on Monday the 16th and Bobby Vansickle helped me. I also worked with Mike Schroeder. I was looking for a smaller SUV when Bobby mentioned the RAV4. I test drove the car and Bobby Vansickle helped me. I also worked with Mike Schroeder. I was looking for a smaller SUV when Bobby mentioned the RAV4. I test drove the car and loved it. Bobby and Mike went out of their way to help me find a payment I was happy with and the RAV4 did it. I would definately recommend Bobby and Mike to all my friends and family. They were beyond helpful. Casey Vesely More
I found it to be the most pleasant car buying experience I found it to be the most pleasant car buying experience I have ever had. Terry was very helpful in getting Me the car I wanted. There was no hagg I found it to be the most pleasant car buying experience I have ever had. Terry was very helpful in getting Me the car I wanted. There was no haggling or pressuring what so ever. He even went so far as to have the RAV4 brought up from Kentucky. I have to say I was very pleased with the whole experience. I would buy my next car from Terry. Thank You, Margie H. More
Terrific service. Matt Harris made my experience very easy. He made me feel comfortable right away and was very straightforward from the beginning to the end of the process. I'd highly recommend him to f easy. He made me feel comfortable right away and was very straightforward from the beginning to the end of the process. I'd highly recommend him to friends or colleagues. More
Brian was exceptionally nice to me from the start of my experience at the dealership. He walked me through everything I needed to know, and answered all of my questions thoroughly. He made my awful exper experience at the dealership. He walked me through everything I needed to know, and answered all of my questions thoroughly. He made my awful experience of trying to trade off my car way more bearable than other sales representatives I had encountered. I would definitely recommend any of my friends and family to work with your dealership when purchasing a new vehicle. Thanks so much! More