Toyota West

Not from the Columbus area, but worth the trip down to Toyota West. Great staff willing to stay after hours (late) to finish the deal. Great experience! Toyota West. Great staff willing to stay after hours (late) to finish the deal. Great experience! More

We worked with Wayne Williams from Toyota West, and told him exactly hat we were looking to purchase. He did not attempt to get us to look at a higher priced model or one with more options than we wanted. him exactly hat we were looking to purchase. He did not attempt to get us to look at a higher priced model or one with more options than we wanted. Although the specific model/color/options we wanted were not in stock, he promised to do a dealer search to locate one and trade with another dealer to get what we wanted, something we had done before years ago. The next day there was a voicemail from Wayne stating that what we wanted had come in on the truck overnight, and he had it set aside for us. Indeed, it was exactly the car we wanted. Wayne was very helpful throughout and was very knowledgeable about the vehicle. We knew the price we wanted to pay, and they met that price with no problem. The previous dealer we had looked at only would talk monthly payment with us. The finance man was very thorough in presenting the various payment options as well as the service packages offered by Toyota, some of which we had decided ahead of time to purchase if the price was right, which they were. We were in the market for a vehicle but did not have to buy now, which was in our favor, but we were very pleased with the help we received here, especially because there was no pressure from anyone we talked to at Toyota West. As my wife said more than once, it was the most pleasant car buying experience we have had. We are proud owners of a 2012 Toyota Camry SE, and very highly recommend this dealership, and in particular Wayne Williams. More

Wow! What a great car buying experience!! I originally had test drove a Prius a few months ago and Bob Luttrell was our salesperson. About a month after that initial test drive I stopped by another Toyot had test drove a Prius a few months ago and Bob Luttrell was our salesperson. About a month after that initial test drive I stopped by another Toyota dealer in DUBLIN.....looking for the new Prius C and had a very poor experience, they seemed very dis-interested in me purchasing the car..They seemed very evasive when I asked questions and would not budge off the sticker price. So I decided to go back to Toyota West and see Bob again...Holy cow! it was like night and day...The whole team seemed to bend over backwards to make the buying experience fantastic. Bob was very nice and let me test drive the Prius C on two occasions as well as answering all my questions, and once I was ready to buy, Nick (one of the sales managers) actually spent a good amount of time answering my questions and concerns, Nick introduced me to Dan, the finance manager, and he was able to get me a loan rate 3% lower than the "Dublin" dealer, plus they actually ended up getting me about 200.00 off the sticker, which is great beacuse of the huge demand for the Prius C. They were originally trying to get a Red Prius C, but could not, due to some dealers not wanting to trade for the vehicle....Another sales manager (Bobby, I think) even called me to let me know how his search was going and he was actually texting dealers to locate the car while on the phone with me! Great customer service....and I know since I have been in Retail for over 20 years All in all a great experience. This is the first Toyota I have ever owned, and I am so far very pleased. The car and the dealer are amazing!! Thanks to everyone at Toyota West!!! -Matt More

Went to Toyota West cause they said that they would give me the most for my trade, I saw Rod Winget first and we looked and looked all over the lots for an excepital replacement could not find one this time me the most for my trade, I saw Rod Winget first and we looked and looked all over the lots for an excepital replacement could not find one this time but told to check back later and maybe a CAR in my price range would show up , Looking on Computer again in March and got a Quote, on line that was trolioble for my reciently purchased 2005 Dodge Magnum RT in July 2011. I was told that Toyota West would buy oy Trade so I went back and talked to Mat Harris,( Rod Winget was not there that day they won a trip to the River Boat Coceno) so Matt showed me all around , we found one car that may have worked, but than he saw a Saturn out back with 30 day tags on it, But the Manager Arron Liechner said that deal fell through, so we looked at this Saturn Vew. I took it home and now I am no longer a Mopar Man. More

The entire process was smooth and efficient. Will is a great guy and willing to do everything he could to help me find the best car and best deal for me. great guy and willing to do everything he could to help me find the best car and best deal for me. More

A+ Best price on truck for your money,call Dean and he will work with you and if you live 1000 miles away he will have it shipped. will work with you and if you live 1000 miles away he will have it shipped. More

Very pleasant to deal with, no high pressure. This dealer wants you to leave with a new or used vehicle bottom line and will do anything to meet this goal, very pleased AAA+++ wants you to leave with a new or used vehicle bottom line and will do anything to meet this goal, very pleased AAA+++ More

My fiance and I went to several different dealerships and was very unsatisfied by how long the credit approval process was taking. We eventually ended up walking away from these dealerships and found Toyota was very unsatisfied by how long the credit approval process was taking. We eventually ended up walking away from these dealerships and found Toyota West online. We were able to quickly become pre-approved. We received a call from the dealership that same day. Our salesman was very respectful of our wants and did not pressure us into anything we did not feel comfortable. We left that day with a brand new car, in a short amount of time. We feel very satisfied with our experience and feel that our salesman was honest in helping us receive a great car!! More

Awesome experience. 90 percent of this purchase was completed online. Found exact truck that I was looking for at another out of state dealership. Visited to take care of all paperwork, no surprises. T completed online. Found exact truck that I was looking for at another out of state dealership. Visited to take care of all paperwork, no surprises. Truck was delivered from another state on time as promised. Picked up with no issues. More

From the moment we arrived at the dealer Will was very helpful and answer all of our questions we had. He didn't complained one time or show any signs of be irritated due to him having to stay so late wit helpful and answer all of our questions we had. He didn't complained one time or show any signs of be irritated due to him having to stay so late with us. The treatment we got was so helpful and very comfortable that we referral our parent there and they purchase a 2012 Carmy. We would recommend Will and Bob to any of our friends. Kudos to them. More