Toyota West

we had a wonderful experience at Toyota West, they exemplify Customer Service. We have bought mostly Fords and a few Chevys in the past. This is our first time buying a Toyota...we heard about how gr exemplify Customer Service. We have bought mostly Fords and a few Chevys in the past. This is our first time buying a Toyota...we heard about how great Toyota stands behind their vehicles and the quality and warrenty seems outstanding. Our Salesman was very friendly ,courtious and extremely knowlegeable about the vehicles. We did not feel presured which is extremely important to me.....they worked with us and gave us the best deal possible. When we left there we felt like we were important to them, like Customer Service used to be 30 years ago. My Husband and I have already discussed buying another vehicle from Toyota West in a few years... the true test will be the service we will receive over the next few years.... from what we have seen so far , Toyota West knows the true meaning of Customer Service, something I do not see much of in this day and age....... More

Great Service. Provided the best deal in comparison to the rest.Worked with Michael Schroeder. Straight talk and to the point. Explained all the features. Made me feel at ease and helped me make a smarter the rest.Worked with Michael Schroeder. Straight talk and to the point. Explained all the features. Made me feel at ease and helped me make a smarter choice. Rest of the people were friendly and helpful. More

The salesperson, Chad Sothard, that I dealt with for the purchase of a used Prius was an overwhelmingly pleasant experience. Toyota West is extremely professional in every aspect of the car buying process. purchase of a used Prius was an overwhelmingly pleasant experience. Toyota West is extremely professional in every aspect of the car buying process. From the very beginning, to the purchasing of the car and to the follow up afterwards. Dealing with Toyota West was an A+ all the way! More

We were able to get a great price on our new Toyota Tundra, and Toyota West had the biggest selection of Tundras in Columbus. Wayne Williams was a great salesman. He was informative and honest with u Tundra, and Toyota West had the biggest selection of Tundras in Columbus. Wayne Williams was a great salesman. He was informative and honest with us. I would recommend Wayne to anyone looking for a new vehicle. He took care of us from the beginning to the end and went the extra mile to make sure we were satisified. We will go back and work with Wayne next time we buy a Toyota! More

I only went to TOYOTA WEST, to test. Jeremy Frances stepped right in and was the best. I was a nervous wreck! He did his best to make me feel as ease . I knew it was what I needed. I was just nervous. stepped right in and was the best. I was a nervous wreck! He did his best to make me feel as ease . I knew it was what I needed. I was just nervous. The transaction was seemless! Robert Smart was also helpful. He was always willing to keep me well served throughout the whole experience. Several days after my purchase, Robert still kept in contact with me to make sure things were ok. I am SO HAPPY with my Camry. I'm glad I went to Toyota West. Toyota West could not have a better manager than Jeremy. I intend to always drive a Toyota car. If Jeremy leaves, I leave. It's not just the car that makes you happy, it's the experience as well. More

I enjoyed the entire experience. Everyone was very knowledgable and friendly. I walked away very satisfied? I also believed that my salesman was honest and sincere and worked with me on pricing and knowledgable and friendly. I walked away very satisfied? I also believed that my salesman was honest and sincere and worked with me on pricing and finance. More

Will did an excellent job and everyone in the dealership was great to work with. I have already recommended both Will and Toyota West to a friend of mine who is looking to buy a 4Runner. was great to work with. I have already recommended both Will and Toyota West to a friend of mine who is looking to buy a 4Runner. More

I wanted a personal approach, not emails, straight talk, and a price that matched internet sales portals. Bart and TW did very well on all counts. I bought a Prius V (model 3) and have been very pleased w and a price that matched internet sales portals. Bart and TW did very well on all counts. I bought a Prius V (model 3) and have been very pleased with the experience. I bought a RAV 4 from the same dealer 13.5 years ago and did not plan to go back (it is not the closest one), but they had continuity of salespeople, called and talked to me, didn't try to sell me something I did not want, and went out of their way to find what I wanted. More

Purchased a new scion with my son in november. All went well, Terry Johnson was the sales person. I also was looking for a new vehicle. Terry worked hard trying to find all the options on it I wanted but i well, Terry Johnson was the sales person. I also was looking for a new vehicle. Terry worked hard trying to find all the options on it I wanted but it did not exist. He then traded another dealer from their allocation of tundras. He had the truck re-routed to his dealership & altered the build to match every option I wanted. I had no surprises & would recommend him. More

My husband and I came to this dealership as a response to an auto trader offer. When we arrived Matt was very professional and personable. He was very patient and listened to our needs. Although we are recei an auto trader offer. When we arrived Matt was very professional and personable. He was very patient and listened to our needs. Although we are receiving a little less for our vehicle than we would like, because of Matt's personality we are going ahead with the deal. He has made this experience fun and low stress. More