Toyota West
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,799 reviews
For the price range that I needed to within, I had a good amount of options. Rod was great while showing me the cars and Tara made the paperwork process smooth. amount of options. Rod was great while showing me the cars and Tara made the paperwork process smooth. More
We stopped to several dealers in the Columbus area and then lastly we visited Toyota West. We found Jimmy Holland who was a true professional. Jimmy did not pressure us at all and his professionalsim and then lastly we visited Toyota West. We found Jimmy Holland who was a true professional. Jimmy did not pressure us at all and his professionalsim and product knowledge was the reason we bought our car from him. This was our best buying experience and we will be back to buy from them in the future. More
We stopped to several dealers in the Columbus market and finally found Will Gillis and Bobby VanSickle! What true professionals. Will was absolutely no pressure at all, actually by his professionalsim and finally found Will Gillis and Bobby VanSickle! What true professionals. Will was absolutely no pressure at all, actually by his professionalsim and product kknowledge we felt like we had to buy. This was truely the best buying experience we ever had. More
After getting a run around by another Toyota Dealer, I went to Toyota West. Matt Harris was absolutely wonderful to deal with. When I had to bring my 4Runner in for service, Felix, was always on top of it went to Toyota West. Matt Harris was absolutely wonderful to deal with. When I had to bring my 4Runner in for service, Felix, was always on top of it and informative. He has always gone above and beyond in customer service. A few years later we received the same run around from the original Toyota dealer near our home when we went to purchase another vehicle. I called Mr. Harris and he was right on top of finding the vehicle we were looking for. He provided absolutely wonderful communication and customer service. This dealership has always treated us with great respect from sales to service. More
I am giving this rating because Matt and Cliff were VERY willing to get me in the car that I wanted at the price that I wanted. They did everything in their power to make sure that we left very happy. I wil willing to get me in the car that I wanted at the price that I wanted. They did everything in their power to make sure that we left very happy. I will recommend this dealership to my friends for sure. More
I have never went to a used car dealership and received the level of service that I received here. Everyone from the salesman to the finance managers were exceptional. The first car buying experience where the level of service that I received here. Everyone from the salesman to the finance managers were exceptional. The first car buying experience where they didn't pressure you into anything! I will definitely recommend them to anyone I know is looking to buy a vehicle. Thanks again for giving us the best car buying experience!!! More
JT was an amazing salesman. I told him what I was looking for and fell in love with the first car he showed me. He knew exactly what I was looking for and he gave me confidence in buying the car. Thank you f for and fell in love with the first car he showed me. He knew exactly what I was looking for and he gave me confidence in buying the car. Thank you for all of your help. More
Mr. Gillis was very caring and sincere in listening to our needs. He was able to find the right used car because he knew exactly what we wanted.We were also impressed that the manager Nick actually came o our needs. He was able to find the right used car because he knew exactly what we wanted.We were also impressed that the manager Nick actually came out and got to know us as well. Thanks Toyota for employing these 2 Guys! More
Brian sold me buy my new Toyota rav4. He did a great job explaining all the features of the car while taking it for a test drive. He also got us a great price! When everything was said and done he went over explaining all the features of the car while taking it for a test drive. He also got us a great price! When everything was said and done he went over the features of the car and he called the next day to make sure everything was going well. More












