
Toyota West
Columbus, OH
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Dean was incredibly helpful dealing with us throughout the entire process. We made several special requests and also asked for some time to figure out what was best for us. Dean was always accomadating an the entire process. We made several special requests and also asked for some time to figure out what was best for us. Dean was always accomadating and even changed his schedule to fit our needs. Even after we had left with the car he helped us the next day by installing an accessory we had forgotten to ask for. All in all a great experience and we'll certainly be back when the lease is up! More
I went to window shop back in May and Craig approached me about the Scion XB, he went down the list how it met my fiance's and my needs and how the price was very reasonable. We took it for a test drive, w about the Scion XB, he went down the list how it met my fiance's and my needs and how the price was very reasonable. We took it for a test drive, were very pleased, but had to think on it. About 3 weeks later, we were very tired of looking at cars, but needed to get one and knew that Toyota West was the place - no pressure, very laid back, let the customer openly talk about what they want atmosphere. We walked in, Craig was off that day, but the Co-Manager for Scion, Jimmy, helped us. What more can I say? It was love with the car and the dealers after that! More
While searching on line for used cars I had called on several vechiles and got no response back. I made one call to Matt and within no time Matt was telling me everything there was to know about the vech several vechiles and got no response back. I made one call to Matt and within no time Matt was telling me everything there was to know about the vechiles. More
Terry was 100% focused on providing the best customer experience for my wife and I during our new car purchase. Her product knowledge and delightful personality made the overall process seamless. You h experience for my wife and I during our new car purchase. Her product knowledge and delightful personality made the overall process seamless. You have a great team player in Terry. More
We just traded in my old Durango for a 2011 Camry. We were looking for a good family car with good gas mileage. We went in looking at the Corollas but after Jimmy showed us around and talked to us for a were looking for a good family car with good gas mileage. We went in looking at the Corollas but after Jimmy showed us around and talked to us for a little bit he suggested we look at the Camry. We are glad he did. I love my Camry. It seems to fit the needs of our family more than the Corolla would have. He was also very respectful of our budget and never suggested something out of our range. Actually with the 0% interest being offered on the Camrys it ended up being a better bargain for us. More
Jimmy was a friendly, low-pressure sales person. We also liked the "no-hassle pricing". Dan in the finance department was very friendly and professional. liked the "no-hassle pricing". Dan in the finance department was very friendly and professional. More
I recently leased a new vehicle from this dealership. I I recently leased a new vehicle from this dealership. I contacted Craig a salesmen there who had been recommended by my son. My son recently lea I recently leased a new vehicle from this dealership. I contacted Craig a salesmen there who had been recommended by my son. My son recently leased a new Camry. He got a really good deal and after seeing the car, I thought it time for me to look into a new vehicle. I had been driving a 1986 Pontiac for the last six years and it was time for an upgrade. My initial contact was through a phone conversation. I had already visited another Toyota dealership and done some online research as to payments and terms currently being offered. The lease term and monthly payment was my greatest objective. Craig, my salesperson was courteous and thorough from the moment we first communicated. He did not try and sway me and listened to what I had to say. I told him that I wanted a Corolla and gave him an idea of the terms that were necessary for me to proceed with a purchase. He listened during our phone conversation of my wants and priorities. He then got back with me in a timely manner. He found the exact color I wanted, which that was one of the few things I could be flexible about, if my terms were met, he exceeded the challenge. Craig and Toyota West not only met my terms but gave me an upgrade package at no additional cost, keeping their word. I received exceptional service from the first contact and through follow-ups weeks later. I would recommend this dealership and my salesman Craig to anyone looking for a new car with no hassles. More
Craig listened to my interests and directed me to the appropriate truck. He did not try to steer me a more expensive vehicle like other dealers. Once we discussed the price, he was a man of his word and appropriate truck. He did not try to steer me a more expensive vehicle like other dealers. Once we discussed the price, he was a man of his word and didn't play any games during the negotiations. Overall I was very pleased with Craig and the entire sales team, they worked to earn my business and I would definitely return to this dealer and salesman when I am looking for a new vehicle. More