
Toyota West
Columbus, OH
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Great experience at this dealership! Used car manager AND the internet manager both worked hard to get me the best deal possible. I was comfortable with the financing, extremely happy with the vehicle and di the internet manager both worked hard to get me the best deal possible. I was comfortable with the financing, extremely happy with the vehicle and didn't feel like I'd been taken to the cleaners when I left the dealership. I would most definitely recommend this dealership to anyone looking for a new or used car. Although I went to look specifically at one I had seen online, they had a fabulous selection of cars to choose from....several with very low miles & great prices. Thanks again Matt! I LOVE my new car! Will see you soon for our next automobile:) More
I have purchased 4 car from this dealership over the years. Every experience as been wonderful, the people are freindly and very helpfull. I feel that everytime I purchased a car from there I have got years. Every experience as been wonderful, the people are freindly and very helpfull. I feel that everytime I purchased a car from there I have gotten a fair deal from them. When I purchased my daughter's car my exhusband went with me and could not believe the price that was given. Bart was very informative and pleasant and answered every question we had. I have recommended Bart to several other people and they could not belive the price and the service they received. More
I requested inventory information and quote online before walking into the store. The salesperson (Chad) was friendly and professional. I did not have to spend lots of efforts to haggle the price and got my walking into the store. The salesperson (Chad) was friendly and professional. I did not have to spend lots of efforts to haggle the price and got my new car in 3 hours. Will definitely recommend to friends and consider this dealer for future buying. More
I went to dealership to discuss any refinancing options that might have been available. Terry was willing to assist me in getting the assistance I needed; however, discussed alternatives with me first res that might have been available. Terry was willing to assist me in getting the assistance I needed; however, discussed alternatives with me first resulting in new car, with more options...and room (for toddler!) in same payment range. It wasn't just a sale and out the door. Terry felt like an old friend by the time I left and provided professional follow-up without hounding and real sincerity. She remembered my daughter's name, although she wasn't at the dealership and contacted me letting me know she saved a picture of my daughter I omitted to remove from trade-in. More
I've bought two trucks and a car from Chad atthis dealership. Great group of people. I'd highly recommend you request Chad if you want the straight scoop. Chad is very knowledgeable of not his prod dealership. Great group of people. I'd highly recommend you request Chad if you want the straight scoop. Chad is very knowledgeable of not his products, but the competition as well. He goes out of his way to make sure you are comfortable with your decision before having you meet with finance. More
I am currently in the market for a used vehicle and on the recommendation from a friend I went to Toyota West to visit James Holland. Even though I decided not to purchase a car it was a fantastic experie the recommendation from a friend I went to Toyota West to visit James Holland. Even though I decided not to purchase a car it was a fantastic experience. When I do decide to buy I will be visiting James again. More
I have always drove a Honda and always worked with Honda representatives and was nervous about switching to another brand but Craig and Toyota West helped to ease my questions and concerns. We spent hours representatives and was nervous about switching to another brand but Craig and Toyota West helped to ease my questions and concerns. We spent hours test driving and going over all of the different kinds of options on the car. We discussed what the different options were with the Tundra that I was looking at and also made a nice list of non-negotiables that I wanted to have in my next car. Craig and the team at Toyota did a nice job of treating us as a friend and a valuable customer from the second we walked in the door. They were very understandable of our need to stay on a budget and we ultimately were able to come up with a truck that was everything I wanted and it fit in our budget! More
Overall, We had a great experience at Toyota West. Craig Wadding met us shortly after we arrived at the car lot. He was very friendly and escorted us to several different models and colors of cars. He got Wadding met us shortly after we arrived at the car lot. He was very friendly and escorted us to several different models and colors of cars. He got the keys of several cars and let us sit inside. He was very knowledgeable about each of the cars we looked at. When we sat down to fill out the papers, Craig and Dan (Finance Manager) were very friendly and quickly but efficiently sold our car to us. They both stayed late several hours so my daughter could drive her car home the same evening. More
Yes great service advisor. Good time in and out.I bought my toyota from this dealership so i take it back for service. Got to know the staff very well as the years go by. Always good service experience.I wo my toyota from this dealership so i take it back for service. Got to know the staff very well as the years go by. Always good service experience.I would recomend this dealership to all my friends and family. More
I'm a single woman buyer, and James was very personable and easy to relate to. He took the time to think about my needs and recommended a great used car for my budget. After the sale, James called me the n and easy to relate to. He took the time to think about my needs and recommended a great used car for my budget. After the sale, James called me the next week to check on me to see how the car was working for me, which I thought was a nice gesture. More